Jobs in the United States

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Added 2 mins ago
Senior Facilities Manager
Asbury
Sandy Springs, GA
The Facilities Manager III oversees facility maintenance and asset management strategy across national portfolio of automotive dealerships. This role is responsible for optimizing building…
Added 4 mins ago
Data & AI Product Manager
Hyatt
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The Product Manager will partner closely with business leaders and technical teams to enhance and scale Hyatt’s trusted, governed, and auditable Feasibility Product that helps Development…
Added 4 mins ago
CG
FLOOR TECHNICIAN (FULL TIME)
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- $13 to $13.5 USD / hour
- Full-time
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Added 6 mins ago
Principal Specialist, Program Cost Controls Scheduler (Remote)
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The Strategic Communications group is seeking an experienced program planning professional to support our Strategic Communications portfolio. This position works collaboratively with the…
Added 7 mins ago
Senior Technology Manager
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MT
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Added 7 mins ago
Technology Manager
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MT
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Added 7 mins ago
Senior Engineering Manager, Platform Engineering
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We are looking for a Senior Engineering Manager, Platform Engineering to lead our core platform team. Our product engineering teams are stream-aligned, each owning a slice of SpyCloud’s…
Added 8 mins ago
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R2130051 Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
KBR
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- Part-time
Collaborate with the HP program Manager and/or Coordinator for implementation of new protocols and guidelines.
Added 8 mins ago
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Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
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- Part-time
Collaborate with the HP program Manager and/or Coordinator for implementation of new protocols and guidelines.
Added 12 mins ago
Branch Manager, Trench Division
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The Trench Shoring Branch Manager is accountable for the safe, cost effective, and efficient management of all branch operations related to trench shoring and trench safety systems. This…
Added 16 mins ago
Principal Information Systems Project Manager BOSS#
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We are seeking a Principal Information Systems Project Manager, you will report functionally to the SDS Engineering Functional Homeroom. You will be expected to oversee large-scale, complex…
Added 16 mins ago
Sentinel Principal Project Management
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Northrop Grumman Defense Systems is seeking a experienced Principal Project Manager. This position is located in Roy, UT and supports the Sentinel program. This role may offer a competitive…
Added 16 mins ago
Principal Program Manager, IT
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Proactively identify and develop/formulate solutions for managing dependencies, mitigating risks and resolving issues at program level
Added 16 mins ago
Engineering Manager
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SALT LAKE CITY, UT
…shape the future of hospitality in Salt Lake City! Overview An Engineering Manager maintains high morale for engineering; teach engineering staff how to maintain and repair equipment;…
Added 16 mins ago
Transit Asset Administrator
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Added 16 mins ago
EG
Business Systems Analyst (BSA)
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- $70 to $80 USD / hour
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Added 21 mins ago
Engineering Manager
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The Engineering Manager leads all product engineering staff and plans, monitors, and controls all product engineering activities, including those activities related to the development of…
Added 23 mins ago
Manager, Supplier Industrialization Engineering - Powertrain Batteries
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The Supplier Industrialization Engineering (SIE) team serves as the bridge between product development and manufacturing execution, ensuring innovative battery technologies are successfully…
Added 26 mins ago
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Program Manager
Valence
West Springfield, Town of, MA
- $90,000 to $120,000 USD / year
…customer(s). This role also will also strategize and implement high-level program initiatives to support the customer(s) in ensuring on-time delivery of conforming parts to each defined…
Added 29 mins ago
Customer Success Manager
SDI Inc
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SDI is seeking a highly motivated Customer Success Manager to serve as the primary operational liaison between SDI and customers. This role is responsible for ensuring customer…
Added 30 mins ago
EG
Business Systems Analyst (BSA)
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Atlanta, GA
- $70 to $80 USD / hour
Suggested: 6+ years in relevant roles, with experience supporting Director, VP, or executive-level leaders preferred, and experience in technology, product, engineering, or digital…
Added 30 mins ago
MT
Transit Management Analyst Series
Metropolitan Transportation Authority
Brooklyn, NY
- From $115,252 USD / year
…administration, accounting, economic or financial administration, engineering, in management or methods of analysis, operations research, organization research or program evaluation,…
Added 30 mins ago
Director Project Controls (B&T)
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NY
…oversight and management of the MTA’s $68.4 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region’s vast transportation…
Added 33 mins ago
Senior Advisory Board Member - USCG FD&I
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28278 · Washington, DC
U.S. Coast Guard | Strategic Advisory, Mission Engineering, and Future Force Development
Added 34 mins ago
Engineering Operations Technician
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Sterling, VA
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of…

Valence

Program Manager

West Springfield, Town of, MA, United States

$90,000 to $120,000 USD / year

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Job details

Pay: $90,000 to $120,000 USD / year
Experience: Experience: minimum of 3 years of experience in manufacturing program management of high volume components
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary

This role will manage a single large customer account and potentially other smaller customer accounts to ensure defined expectations are achieved through continuous coordination with internal departments and the customer(s). This role also will also strategize and implement high-level program initiatives to support the customer(s) in ensuring on-time delivery of conforming parts to each defined program.

Essential Functions Statement(s)

Manage defined list of customer account(s) (subject to change based on company performance and growth).
Key responsibilities include tracking and coordinating orders, monitoring demand and inventory, measuring KPIs such as yield, managing commercial matters and customer engagement, and implementation of engineering process initiatives and improvements between multiple locations.
Create daily report of customer orders currently in-house to review scheduled expected completion dates against current order status to ensure orders complete on time.
Carry out required actions to resolve issues resulting in orders being placed on hold or causing orders to exceed defined lead times for each process. The program manager is responsible for pushing to resolve issues and escalating to department and/or site leadership team members if resolution to issues is not achieved in a timely manner.
Ensure adequate communication is carried out between quality, operations, finance, and customer service departments to support the customer expectation.
Review order completion dates to coordinate between truck routes (i.e. pick-up dates) and order completion dates to prevent delays.
Work with receiving, planning, scheduling, and contract review personnel to review each incoming order for defined customers and programs; determine if order splits are required to ensure due dates are met including communication to customers for approval.
Communicate with customers to identify orders that require pre-planning before order is delivered for critical orders and/or high priority expedite orders.
Ensure all required engineering (i.e. blueprints, CATIA models, specifications, part mark aids, etc.) is retrieved, prior to order deliveries, to be disseminated to the appropriate personnel to implement into processing plan.
Ensure all orders requiring expedited completion are marked as expedite within company MRP system, including listed expedite fee within specific order notes.
Oversee the updating of MRP customer contact listing for each defined customer for the auto-generated order acknowledgment and order completion notification emails.
Partner with accounting department to set up new terms and conditions within MRP system for new customers under the Program Manager responsible customer list.
Communicate with all defined customers to establish scheduled scorecard retrieval and review for delivery and quality metrics.
Perform scheduled reviews with Quality Manager, Customer Service Manager, and/or their defined representatives over the information contained within each customer scorecard to identify negative trends and establish corrective and/or preventative actions.
Review non-conformances issued from company on defined customer list. Participate in root-cause corrective actions for defined customers to provide input and feedback as required to prevent recurring issues.
Review New Part Integration activities carried out by defined customer list for work packages and/or processes.
Travel to defined customers or Valence locations as required to carry out meetings, review performance metrics, and to work with sales personnel to obtain new work packages.
Other duties as assigned.

Skills & Abilities

Education: High School Graduate or General Education Degree (GED): Required

Bachelor's Degree, Business Management or related: Preferred

Experience: minimum of 3 years of experience in manufacturing program management of high volume components

Computer Skills: Proficient in Microsoft Office

This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Persons”

Salary Range - $90,000 to 120,000 annually

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More about this job

Skills

Communication skills
Customer service
Scheduling
Communicate with customers
Dassault Systemes CATIA
MRP
Sales
Program management
Computer skills
Microsoft Office

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