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Vail Resorts

Senior Analyst: Workforce Management

NH, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

The Senior Analyst, Workforce Management (Regional) serves as a key leader within the Workforce Management (WFM) organization, providing leadership, direction, and development for a team of Workforce Management Analysts while partnering closely with resort and enterprise leaders to advance Workforce Management capabilities across the business.

This role is responsible for workforce planning, workforce analytics, labor standards execution, workforce management governance, and operational consultation across assigned business areas. Working in partnership with Operations, Finance, Human Resources, Health & Safety, and Technology teams, the Senior Analyst helps leaders make effective workforce decisions that balance guest experience, operational excellence, employee experience, safety, and financial outcomes.

As Workforce Management evolves toward a centralized Center of Excellence (COE) model, the Senior Analyst plays a critical leadership role in establishing consistent priorities, developing analyst capabilities, supporting organizational change, and advancing the future Workforce Management operating model.

The Senior Analyst leads a team of Analysts responsible for workforce planning, labor standards, workforce analytics, and workforce management program execution while serving as a trusted advisor to operational leaders throughout the organization.

Job Specifications:

Starting Wage: $70,325.00 -$85,000.00 +annual bonus
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No

Job Responsibilities:

Lead, coach, and develop a team of Workforce Management Analysts, establishing clear expectations, performance objectives, and development plans.
Serve as a Workforce Management subject matter expert, providing guidance on workforce planning, labor standards, workforce analytics, scheduling optimization, and workforce management practices.
Analyze workforce, scheduling, and labor performance metrics to identify trends, communicate business impacts, and recommend actionable improvements.
Partner with Operations, Finance, Human Resources, Health & Safety, and Technology stakeholders to align workforce strategies with operational and business objectives.
Execute workforce planning strategies, labor standards initiatives, and workforce management programs across assigned business areas.
Establish consistent prioritization processes that balance enterprise Workforce Management initiatives with operational support needs.
Drive adoption of Workforce Management tools, processes, standards, and reporting capabilities while promoting consistency across the organization.
Assess analyst strengths, development opportunities, and future capability alignment while helping build sustainable career pathways within Workforce Management.
Lead organizational change initiatives associated with Workforce Management transformation efforts, including support model evolution, labor standards maturity, workforce analytics expansion, and technology enablement.
Serve as a trusted advisor to business leaders by translating workforce data and insights into practical recommendations that improve workforce effectiveness, operational performance, and employee experience.

Job Requirements:

Required

3+ years of experience in Workforce Management, labor planning, operations analytics, business analytics, or related disciplines.
2+ years of experience leading teams, programs, projects, or cross-functional initiatives.
Strong analytical and quantitative skills with demonstrated ability to interpret data, identify trends, and develop business recommendations.
Advanced proficiency with Microsoft Office, including Excel and PowerPoint.
Strong communication, presentation, facilitation, and relationship-building skills.
Ability to influence stakeholders across multiple levels of the organization.
Demonstrated ability to drive projects to completion and support change adoption efforts.
Ability to establish and manage team performance objectives and development plans.

Preferred

Experience with workforce planning, labor standards, workforce analytics, scheduling systems, or workforce management technologies.
Experience implementing organizational change, process improvement, or operational transformation initiatives.
Experience partnering with operational leaders in a multi-site or geographically distributed environment.
Experience coaching and developing analytical or consulting-focused teams

The expected Total Compensation for this role is $70,325.00 -$85,000.00 +annual bonus. Individual compensation decisions are based on a variety of factors.

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518603

Reference Date: 10/29/2026

Job Code Function: Workforce Management

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More about this job

Skills

Leadership
Scheduling
Prioritization
Reporting
Manage quantitative data
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Communication skills
Relationship building
Manage staff
Process improvement
Coaching

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