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Senior Technical Program Manager ID98059
AgileEngine
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Vail Resorts

Manager: Lift Experience

Leavenworth, WA, United States

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Job details

Experience: Minimum 5 years previous supervisory experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Job Summary:

The Manager of Lift Experience is responsible for the year-round supervision and operation of resort lifts, ticket/pass verification and all Lift Experience department employees. This role is a member of the mountain operations team with additional resort related oversight duties.

Job Specifications:

Starting Wage: $80,168.40 - $84,084.00 + annual bonus
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: Yes

Job Responsibilities:

Oversight of daily lift operation, ticket/pass verification for year-round operations
Effective communication with all internal and external partners, including supervisory staff, employees, management, and regulatory agencies.
Build, modify, and implement budgets for Lift Experience departments.
This role works closely with lift maintenance, product sales and guest services, and other mountain and resort departments. Developing and maintaining strong working relationships with these and other resort departments is critical.
Ensure appropriate department staff are trained to and understand federal, state, and local regulations as they pertain to lift operations and scanning.
Department leadership should develop and maintain professional relationships with all regulatory agencies (USFS, OSHA, ANSI etc) and manage applicable permitting processes.
Safety conscious and responsible to company safety guidelines and procedures - able to set an example and hold others to those standards.
Participate in Vail Resorts best practice groups and implement initiatives from these groups.
Implement department training programs and ensure proper documentation for all staff. Ensure all supervisory staff understand and properly incorporate appropriate performance management standards withinthe department.
Set, train and ensure high service standards withinthe department and resort. Motivate and encourage employees to deliver excellence in guest experience. Identify and develop talent, building future leaders for the department, resort and company.

Job Requirements:

Knowledge of basic computer operations software such as Microsoft Office, Smartsheets, etc.
Minimum 5 years previous supervisory experience
Excellent guest service skills
Minimum S Years in the ski resort operations industry
Ability to speak, read, write and communicate fluently in English
Must have a valid Driver's License and clean DMV record
Ability to ski/ride at advanced level and in variable conditions
Previous leadership experience with responsibility for employee safety, guest experience, and financial accountability
Bachelor's Degree or equivalent military experience (preferred)

The expected pay range is $80,168.40 - $84,084.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518525

Reference Date: 10/24/2026

Job Code Function: Lift Experience

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