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OPERATIONS OFFICE MANAGER - 55004336
State of Florida
LAKE CITY, FL
- $60,889.66 USD / year
Working Title: OPERATIONS OFFICE MANAGER - 55004336
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Vail Resorts

Manager: Base Area operations

Crested Butte, CO, United States

Apply on jobs.vailresortscareers.com About employer

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Job details

Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Job Summary:

The Manager of Base Area at Crested Butte Mountain Resort is responsible for oversight, management, and leadership of all aspects of base operations, including but not limited to Parking, Guest Services, Adventure Park, Uniform Shop, Seasonal Locker Rentals and Employee Center. This role ensures seamless guest experiences from arrival through departure and serves as a key liaison between the resort, enterprise, and community.

As a manager, this position drives talent development, team performance, business results, and strategic direction for all Base Area lines of business. The ideal candidate has management experience, proven ability to lead complex teams across multiple locations, and excels in strategic vision and solution-oriented thinking.

This role also includes active participation and leadership on Homeowners Associations (HOAs) and community boards, strengthening relationships and aligning resort priorities with community interests.

Job Specifications:

Starting Wage: $58,298.00 - $83,283.00 +annual bonus
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No

Job Responsibilities:

Direct and monitor all aspects of Base Area to ensure exceptional guest service, safety, and alignment with resort and company goals.
Develop and execute departmental strategies and revenue generation plans.
Partner with enterprise-wide Base Area Managers to implement Vail Resorts SOPs and best practices for consistent guest service.
Represent the resort on HOAs and community boards, fostering collaboration and alignment on shared priorities. Build strong relationships with community stakeholders to support resort initiatives and enhance guest and homeowner experiences.
Build and develop a high-performing leadership team aligned with company culture and priorities.
Ensure consistent, exceptional service across all guest touchpoints from pre-arrival to departure.
Lead Supervisors to set clear expectations for service quality and safety.

Job Requirements

College degree or equivalent work experience.
Proven leadership experience in multi-location operations.
Strong business and financial acumen.
High emotional intelligence and ability to lead through change.

The expected pay range is $58,298.00 - $83,283.00 +annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518774 Reference Date: 11/10/2026 Job Code Function: Base Area Ops

Apply on jobs.vailresortscareers.com About employer

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Skills

Training and development
Leadership
Collaboration
Financial capability
Documentation

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Jobs in the United States