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EP
Contracts and Payer Relations Specialist
Easterseals PORT
Raleigh, NC
- $26.44 to $31.25 USD / hour
…systems. The position supports the Contract & Payer Relations Manager in maintaining efficient contract operations, facilitating payer implementation activities, and supporting…
Added just now
Cyclotron Engineer I
Sofie Co.
Somerset, NJ (NJ2), NJ
§ Complete documentation related to cyclotron operations per work instructions, including preventative maintenance, repair, and audit logs.
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AA
Customer Service Manager
AUBERGINE AND COMPANY
Sugar House, UT
- $17 to $18 USD / hour
You report directly to the General Manager and are the primary operations leader for the front of house during your assigned shift (AM or PM). You are the bridge between the guest…
Added just now
AA
Customer Service Manager
AUBERGINE AND COMPANY
Mesa, AZ
- $17 to $18 USD / hour
You report directly to the General Manager and are the primary operations leader for the front of house during your assigned shift (AM or PM). You are the bridge between the guest…
Added just now
AA
Customer Service Manager
AUBERGINE AND COMPANY
Orem, UT
- $17 to $18 USD / hour
You report directly to the General Manager and are the primary operations leader for the front of house during your assigned shift (AM or PM). You are the bridge between the guest…
Added just now
Kitchen Manager
AUBERGINE AND COMPANY
St. George, UT
The Kitchen Manager reports directly to the General Manager and is the primary operations leader for the back of house during their assigned shift (AM or PM). This is a float role: you move…
Added 1 min ago
EC
Temporary Farmers Market - Market Manager (Program Manager I)
Ecology Center
Berkeley, CA
- $31.12 to $37.34 USD / hour
Temporary Farmers' Market Manager works onsite to lead, set up, manage, and break-down Ecology Center's farmers' markets. In collaboration with the Program Manager and/or the Operations…
Added 1 min ago
General Manager
CHIPOTLE
Monticello, MN
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 1 min ago
General Manager
CHIPOTLE
Valrico, FL
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 1 min ago
General Manager
CHIPOTLE
Brandon, FL
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 1 min ago
General Manager
CHIPOTLE
Orange Park, FL
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 1 min ago
Procurement Category Manager
BrightView Companies, LLC
Blue Bell, PA
…strategic category initiatives (such as Preferred Supplier…
Added 1 min ago
Area Loss Prevention Manager
The RealReal
Los Angeles, CA
The Area Asset Protection Manager, reporting to the Senior Asset Protection Manager of Retail and Sales, oversees Asset Protection, safety, and security strategies across multiple single…
Added 1 min ago
Retail General Manager Olathe
The ODP Group
Olathe, KS
…growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and…
Added 1 min ago
Senior Surgical Account Manager - Sacramento
CVS Covidien Sales LLC
Remote, United States
The Senior Surgical Account Manager will be responsible for driving surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and…
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Inspector II
PSM Medtronic PS Medical Inc
Fort Worth, TX
This Inspector II role supports Quality operations by helping ensure incoming, in-process, and finished products meet approved specifications and quality requirements. The position partners…
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Senior Contract Analyst, Pricing & Contracts - Minneapolis, MN
MDU Medtronic USA Inc
Fridley, MN · Minneapolis, MN
High School Diploma or equivalent and 6+ years of experience in contracts, pricing, commercial operations, or related business functions OR Associate's Degree and 4+ years of experience OR…
Added 1 min ago
PD Project Management Specialist - Onsite
SLD Medtronic Sofamor Danek USA
Memphis, TN
This position supports Product Development Operations within CST and is responsible for operational planning and execution across new and sustaining product programs. This position is based…
Added 1 min ago
Inspector III
WOI Warsaw Orthopedic, Inc
Warsaw, IN
Uses predetermined methods, operations, setups and prescribed specifications to inspect visually in-process and completed products such as electronic units and subsystems, precision…
Added 1 min ago
Toolmaker II
MED Medtronic Inc
Dexter, MI
The Toolmaker II role supports manufacturing operations through the design, fabrication, maintenance, repair, and modification of tooling, fixtures, gauges, molds, and production equipment.…
Added 1 min ago
Director, Regulatory Affairs Operations
COV Covidien LP
Lafayette, CO
The Director of Regulatory Affairs Operations is a member of the ACM Regulatory Affairs Leadership Team and leads the multidisciplinary capabilities that create the operating backbone for…
Added 1 min ago
Coronary Principal Clinical Specialist - Los Angeles
MDU Medtronic USA Inc
Remote, United States
…position will be the customer's first line contact for daily operations at assigned…
Added 1 min ago
CC
Shop Diesel Mechanic I
CAI Cox Automotive Corp Svcs., LLC
Tampa, FL
- $20.1 to $30.1 USD / hour
…include commission (annual, monthly, etc.) and/or an incentive…
Added 1 min ago
CC
Lot Operations Admin
CAI Cox Automotive Corp Svcs., LLC
Orlando, FL
- $20.1 to $30.1 USD / hour
…include commission (annual, monthly, etc.) and/or an incentive…
Added 1 min ago
CC
Fueler (Manheim)
CAI Cox Automotive Corp Svcs., LLC
Tolleson, AZ
- $15.1 to $22.69 USD / hour
…include commission (annual, monthly, etc.) and/or an incentive…

Vail Resorts

Lead Front Desk Agent

West Dover, VT, United States

$22.96 to $30.61 USD / hour

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Job details

Pay: $22.96 to $30.61 USD / hour
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Job Summary:

The Front Desk Team Leader provides guidance and leadership to the Guest Service Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. They will make decisions and take action based on good judgment, communication, and SOP’s.

Job Specifications:

Starting Wage: $22.96/hr - $30.61/hr
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No

Job Responsibilities:

Welcome guests in a warm, friendly, prompt and professional manner.
Oversee the registering of guests, issuing of room keys, providing information on hotel services and room location, and processing payments for stay and all guest room move request according to operating standards.
Answer phones in a prompt and courteous manner with a pleasant, energetic voice
Plan and implement upgrade strategy for all next-day arrivals.
Perform all duties required of front desk staff and capable of assisting other property management, staff, and guests needs.
Utilize all guest profiles and names, and provide preferences accordingly.
Distribute mail/messages/faxes following SOP
Maintain a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates.
Develops a strong working relationship with co-workers and managers throughout the property to ensure communication and teamwork are at optimum levels.
Act as the Manager on Duty when necessary and carry out the duties required of a manager.
Assisting the Manager on Duty with guest issues and requests.
Assist with training new and existing front desk agents on the check in and check out procedures adhering to standards and ensuring quality service.
Assist at other departments’ front desks, internal and external, as necessary.
Supervise the day to day front desk operations including the check in and check out procedures; ensuring rooms have been checked out and that guest's bills are correct.
Anticipate guests' needs, respond promptly and acknowledge all guests passing by.
Conduct site tours of the hotels guest rooms and general areas as needed.
Handles confidential information, including guest records, with a high degree of integrity.
Participation in training classes
Ensures the department leads the charge in regard to recycling efforts and environmental initiatives.
Ensures that the Front Desk is kept tidy and clean at all times
Assist all other departments as needed to ensure a smooth operation
Assists the Shift Manager with the daily room assignments
Communicates all received Feed Back to the appropriate Managers and updates the Guest History
Complies with all Resort policies, procedures and standards of operation.
Embraces and promotes Vail Resorts Values.
Guest Account reconciliation
Other duties as assigned.

Job Requirements:

Must be able to communicate fluently in English
Friendly, strong people skills
Somewhat strong computer skills

The expected pay range is $22.96/hr - $30.61/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518632 Reference Date: 10/29/2026 Job Code Function: Front Office

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More about this job

Skills

Front Desk
Training and development
Leadership
Customer service
Research
Communication skills
Provide information
Process payments
Teamwork
Account reconciliation
Computer skills
Documentation

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