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Added 4 mins ago
Kiewit Nuclear Solutions-EPC Project Engineer-TN,SC, & ID
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Oak Ridge, TN
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Added 4 mins ago
Registered Nurse - Chief Nurse
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Technology Sales Manager - Chattanooga, TN
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Sr Program Manager, Benefits , DSP, Value Added Services
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Manager, Client Success Digital - Markets
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…audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming…
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Senior Manager, Client Excellence, Global Consulting Services
Deloitte
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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and…
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Commercial Lender
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Position Title: Business Development Manager - Certified Provider Program (Digital Power)
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Program Manager
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Our client, a leader in financial technology and payments operations, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the Conversion Delivery…
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…through the collaboration with internal and external technical network, including universities, institutes, start-ups, technical providers, and ingredient…
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Senior Manager, Application & Machine Learning Engineer - Fuelight
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The Senior Manager, Application and Machine Learning Engineer – Fuelight, is a key member of the Product Engineering team within the Digital Product & Engineering organization of the Global…
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Mgr, Business Engagement
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Atlanta, GA
The Business Engagement Manager will provide strategic leadership, technical expertise, and tactical support to maximize the value that internal data, analytics, and AI solutions can…
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Project Coordinator II-Sr
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This position will support the Solutions & Support Manager and DER Manager, aligning priorities on new digital capabilities, system analysis, and DER capabilities. This role will bring…
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Business Development Manager - Atlanta, GA
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The Business Development Manager partners with the General Manager/Regional Vice President (GM/RVP) within their assigned territory to sell contracted security services by performing the…
Added 41 mins ago
MS
College Laboratory Assistant 2 - Salon Manager Cosmetology
Minnesota State
RIDG - Willmar Campus, MN
- $22.27 to $31.12 USD / hour
School Manager License through the MN Board of Cosmetology
Added 41 mins ago
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Bilingual HR Manager
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- $48.08 to $57.7 USD / hour
Human Resources Manager (Bilingual Spanish/English)
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Retail Banking Development Officer - Western WI (Float)
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- $11.41 USD / hour
The Retail Banking Development Officer strengthens sales performance across the branch network by coaching Relationship Bankers and improving customer engagement. This role helps teams…
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Technical Product Manager- Limited Tenure
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Vision: Affordable plan with national network.
Added 1 hour ago
VI
Program & Network Manager
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- $31,533 USD / year
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Added 1 hour ago
AMER Schedule Controls Manager, AMER Schedule Controls
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You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with…
Added 1 hour ago
VR
Epic Ascent Supervisor
Vail Resorts
IN
- $25 to $31.32 USD / hour
…outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue…
Added 1 hour ago
Human Resources Business Partner
Crown Equipment Corporation
Plainfield, IN
…locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management…
Added 1 hour ago
CW
Part Time Deli Associate
C&S Wholesale Grocers, Inc.
Mishawaka, IN
- Part-time
…distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of…

Vail Resorts

Epic Ascent Supervisor

VT, United States

$25 to $31.32 USD / hour

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Job details

Pay: $25 to $31.32 USD / hour
Posting language: English
Posted: Oct 28, 2026

Original job description

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Job Summary:

The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service execution. This role ensures the delivery of exceptional guest experiences for Ski & Snowboard School private lessons, specialty products, and premium resort offerings through effective team support, operational coordination, and guest service execution.

Working closely with Ski & Snowboard School, Product Sales & Services, and other resort partners, the Supervisor helps drive service excellence, operational efficiency, workforce readiness, and consistent execution of Epic Service standards.

Job Specifications:

Starting Wage: $25.00/hr - $31.32/hr
Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time
Minimum Age: At least 18 years of age
Housing Availability: No

Job Responsibilities:

Lead and support the daily operations of the Epic Ascent Concierge team, ensuring exceptional guest service and operational excellence.
Coach, train, and develop team members through ongoing feedback and performance support.
Serve as an escalation point for guest, instructor, and operational issues, delivering timely resolutions.
Coordinate private lessons, specialty experiences, and premium guest requests to ensure seamless execution.
Support staffing, scheduling, and workforce planning to meet business and service needs.
Monitor service quality, productivity, and operational performance while driving continuous improvement.
Partner with Ski & Snowboard School, Product Sales & Services, and other resort teams to deliver an elevated guest experience.
Promote a culture of accountability, collaboration, and Epic Service standards.

Job Requirements:

2+ years of experience in guest services, hospitality, reservations, concierge, or operations leadership.
3-5 years of relevant experience.
Proven ability to lead, coach, and develop employees in a fast-paced environment.
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities while delivering exceptional guest experiences.
Proficiency with reservation systems, Microsoft Office, and operational technology tools.
Availability to work flexible schedules, including evenings, weekends, and holidays.

Preferred Qualifications:

Supervisory experience in hospitality, resort operations, guest services, or contact center environments.
Knowledge of Ski & Snowboard School operations and resort products.
Familiarity with Vail Resorts systems and operational processes.
Supervisory experience in a hybrid/remote operation.
Remote role, preferred location within a commutable distance to Vail and Beaver Creek.

The expected Total Compensation for this role is $25.00/hr - $31.32/hr. Individual compensation decisions are based on a variety of factors.

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518559

Reference Date: 10/27/2026

Job Code Function: Reservations

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