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Technical Support Engineers

  • Shelton, CT, United States
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Experience
5+ years of experience in technical implementation or enterprise application support
Posting language
English
Posted

Original job description

Technical Support Engineer

Overview

Seeking an experienced technical professional to implement, maintain, and troubleshoot enterprise software systems and supporting infrastructure.

Key Responsibilities

  • Install, configure, and maintain software applications
  • Troubleshoot system, network, and integration issues
  • Support upgrades, migrations, and system implementations
  • Identify root causes and resolve technical problems
  • Collaborate with technical teams and customers
  • Document processes and provide ongoing technical support

Requirements

  • 5+ years of experience in technical implementation or enterprise application support
  • Knowledge of Windows environments, networking, databases, and system integrations
  • Experience with software deployment, configuration, and troubleshooting
  • Strong communication, organization, and problem-solving skills
  • Ability to manage projects and occasional travel as needed

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