Inside Sales Associate/Account Manager

Inside Sales Position Overview We are seeking a customer-focused Inside Sales Representative to support an established customer base. This role is responsible for handling customer inquiries, preparing quotes, processing orders, and coordinating with internal departments to ensure customer satisfaction and timely delivery. Compensation: $21-24 an hour Location: Highland Heights Kentucky 41076 Contract: 4-6 months

Key Responsibilities

• Build and maintain relationships with assigned customers.
• Respond to customer inquiries and prepare quotes, including pricing and product availability.
• Process and manage customer orders and provide timely acknowledgments.
• Review customer specifications and product requirements.
• Handle customer returns, claims, and resolve issues.
• Coordinate with Shipping, Scheduling, Quality, Manufacturing, Finance, and other departments to ensure accurate and timely deliveries.
• Develop product knowledge and assist with cross-functional projects.

Qualifications

• Experience in inside sales, account management, or customer service.
• Proficiency in Microsoft Office.
• Strong analytical, problem-solving, and communication skills.
• Ability to understand technical product information and specifications.
• Excellent organization, time management, and multitasking skills.
• Ability to work independently and collaboratively in a fast-paced environment.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.