Accounts Receivable Specialist

Pay Rate: $30-32/HR Location: Union, NJ (4 days onsite) Job Title: Accounts Receivable Specialist

Role Summary This role maintains the integrity of the company’s accounts receivable portfolio by managing credit risk and securing prompt payments. This position evaluates customer credit application files, conducts routine risk assessments, negotiates repayment plans, and communicates directly with clients regarding outstanding account balances. The role requires a strong balance of financial acumen, conflict resolution, and customer service expertise. Core Responsibilities

• Customer Engagement & Dispute Resolution: Communicate professionally via telephone and email to resolve past-due accounts, address billing inquiries, handle proforma order questions, and mitigate credit concerns diplomatically.
• Account Reconciliation & Payment Processing: Investigate account variances, audit ledger discrepancies, post customer payments (in coordination with accounting), reallocate funds when required, and process checks using TD E-Bill software.
• Cross-Functional Collaboration: Partner with Customer Service, Warehouse Operations, Sales Representatives, and TFF to resolve operational bottlenecks, troubleshoot pending shipments, and clear order holds.
• Aging & DSO Management: Monitor accounts receivable aging schedules to keep accounts within established credit terms, prioritizing balances past 30 days to drive down Days Sales Outstanding (DSO).
• Dunning & Escalate Procedures: Execute a tiered collection letter sequence for delinquent accounts, prepare files for formal collection workflows, and recommend qualified accounts for third-party collection agency assignment.

Key Skills & Competencies

• Financial Analysis & Critical Thinking: Ability to evaluate creditworthiness, interpret complex financial datasets, and exercise sound judgment in risk mitigation.
• Communication & Confidentiality: Professional written and verbal communication skills for cross-departmental coordination and high-stakes negotiations, combined with total discretion handling sensitive customer records.
• Technical Proficiency: Advanced skill in Microsoft Excel and standard office technologies, with proven adaptability to learn proprietary ERP and accounting systems.
• Organization & Detail Orientation: Precision in account auditing, ledger management, and recordkeeping within dynamic credit policy frameworks.

Qualifications & Requirements

• Education: High School Diploma or equivalent required; Bachelor’s degree in Accounting or Finance preferred.
• Experience:
• 3–5 years of background in credit analysis, financial evaluation, or accounts receivable operations.
• 3+ years in customer service or client-facing roles highly desired.
• Systems & Software:
• Proficiency with collections management software and Microsoft Office Suite.
• Hands-on experience with INFOR ERP systems is strongly preferred.
• Familiarity with electronic check processing portals (e.g., TD E-Bill).

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