Billing Compliance Representative

Billing Compliance Representative – ASAP! Location: Irwindale, CA Pay: $23.50/hour + Overtime Schedule: Full-Time, 100% Onsite Assignment Length: 3-4 Months (Potential for Extension) Are you detail-oriented, fast-paced, and customer-focused? We're seeking a Billing Compliance Representative to join a busy billing operations team in Irwindale. This role is ideal for candidates with call center, customer service, order processing, or data entry experience who excel in a high-volume environment and can maintain accuracy while making quick decisions. What You'll Do

• Process high-volume billing and compliance transactions, reviewing up to 30 cases per hour while ensuring accuracy and timely resolution.
• Investigate and resolve issues such as overfills, contamination, overweight loads, blocked containers, and other billing-related discrepancies.
• Enter and maintain accurate customer information, transaction details, notes, and orders within internal systems.
• Respond to inquiries through a fast-paced, email-driven workflow while delivering excellent customer service.
• Collaborate with a team of billing professionals to meet productivity, quality, and compliance standards.

What We're Looking For

• 1+ year of call center, customer service, order processing, or high-volume administrative experience.
• Strong typing and data entry skills (40+ WPM preferred).
• Excellent attention to detail and ability to work efficiently in a metrics-driven environment.
• Strong problem-solving skills with the ability to make sound decisions independently.
• Bilingual Spanish is a plus but not required.

Schedule & Work Environment

• Monday-Friday, 9:00 AM-6:00 PM preferred (flexibility for 8:00 AM-6:00 PM schedules with overtime).
• Required overtime on Mondays and Tuesdays.
• Two Saturdays per month, 7:00 AM-12:30 PM.
• 100% onsite in Irwindale, CA.
• Collaborative team environment focused on accuracy, accountability, and customer resolution.

Why Apply?

• Competitive pay at $23.50/hour
• Overtime opportunities available
• Immediate start available
• Opportunity to gain valuable billing and compliance experience
• Potential assignment extension based on performance

Apply today if you thrive in a fast-paced environment and enjoy combining customer service, problem solving, and data accuracy to deliver outstanding results! Looking to hire ASAP!

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