WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
This position is responsible for the application, configuration, maintenance, and support of a cloud network, as well as various other cloud services. Applies organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance, and support of cloud architecture. Supports the development and execution of cloud working strategy within organization's existing IT infrastructure.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
- Education Bachelor's Degree in Computer Science, Engineering, Technical, Education, Information Technology, Software Engineering, Business, Computer Engineering, Technology, Information Systems, or related field
- Experience 8 years of experience in an enterprise support role and relevant experience with software or appliances used in network systems, to include at least
1 year of experience in building Cloud Solutions
- Licenses and Certifications Require one or more of the following certifications or licensing: CCNP, CCNA, CCIE, ITIL, JNCIE, CISSP, SP, JNCIP, AWS Certified Solutions Architect, AWS Certified Advanced Networking, Google Cloud Professional Cloud Network Engineer, or Microsoft Certified: Azure Solutions Architect Expert, Palo Alto PCNSE. Upon Hire
Preferred
- Education Master's Degree
JOB DUTIES
- Deploys and configures cloud networking services such as Tenants, AWS Virtual Private Cloud (VPC), Azure Virtual Network (VNet), Google Cloud Virtual Private Cloud (VPC), Azure ExpressRoutes, AWS DirectConnect, and Google Cloud Interconnect.
- Performs network integration work to support hybrid or multi-cloud models, such as connecting a private cloud Data Center with Cisco's ACI with AWS, Azure or google cloud.
- Manages and maintains connectivity between an on-premises data center environment and cloud infrastructure.
- Performs evaluations, recommendations and implementations from an on-premises and cloud network perspective.
- Solves complex problems and takes a new perspective on existing solutions.
- Provides cloud technical expertise and assistance for design integration support applications, networks, communications, and operational systems with members from other divisions within Information Resources.
- Works with engineers, architects, and IT support teams to establish guidelines, procedures, and provides training.
- Collaborates with DevOps and development teams to automate network provisioning, configuration, and deployment using Infrastructure as Code (IaC) tools such as Terraform or AWS CloudFormation.
- Upgrades, patches, and maintains the overall network infrastructure upon which the private or hybrid cloud operates.
- Monitors the usage, performance, and availability of the hybrid and cloud network infrastructure and its services.
- Supports the architecture, design, implementation, and compliance efforts for effective security, including the administration of firewalls and other security appliances.
- May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions.
- Stay current on Cloud-provider IAM (Identity and Management) concepts and workflows.
- Provides specifications and detailed schematics for network architecture including MOPs (Method of Procedure Document) and project plans.
- May occasionally lead projects or project steps within a broader project or have accountability for ongoing activities or objectives and the work of small project teams.
- Provides specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity planning.
- Collaborates and coordinates cross-functionally with various teams and manage schedules.
- Ensures adherence to quality standards and provides technical guidance to team members and contractors.
- Coordinates testing of network design for redundancy, resiliency, and capacity.
- Provides an expert level of functional knowledge to the project and team leadership in a specialized field such as business, engineering, IT Governance, and knowledge management. Applicable functional areas include systems engineering, business process, quality assurance, organizational planning, configuration and data information systems, major enterprise-wide technology deployments, or strategic enterprise infrastructure redesign.
- Collaborates with engineers and development teams to evaluate and identify optimal cloud solutions.
- Contributes to process improvements by staying current with emerging technologies, industry trends, and best practices in cloud networking to recommend innovative solutions and continuous improvement. Evaluates and reports on new cloud and network technologies.
- Mentors and supports the work activities of lower-level Network Engineers.
- Remains knowledgeable of changes in technology, industry practices, and state and federal regulatory requirements by attendance at training seminars, trade shows and related venues.
- Implements security best practices to protect cloud network infrastructure from cyber threats and unauthorized access.
- Participates in on-call rotation and scheduled change windows whose duties include nights and weekends.
- Performs other duties as assigned.
Knowledge, Skills and Abilities
- Requires deep knowledge of networking protocol, such as TCP/IP and BGP.
- Knowledge of scripting languages (e.g., Python, PowerShell) for automation and infrastructure management.
- Knowledge of network management, monitoring and troubleshooting.
- Knowledge of integration for hybrid multi-cloud deployments.
- Knowledge of network security, including VPNs and firewalls.
- Experience in systems migration to the cloud.
- Experience consulting with system owners on how to design, migrate, and optimize their solutions on cloud services.
- Business process improvement/reengineering experience.
- Experience with industry methods for process improvement, organizational design, or performance optimization.
- Strong project management, solutions development.
- Excellent organization and time management skills with ability to handle multiple priorities.
- Exceptional analytical and problem-solving skills with ability to assess business requirements.
- High level of proficiency in briefing managers and communicating recommendations regarding status of project.
- Excellent verbal and written communications skills.
- Superior customer service and relationship management skills.
- Work requires knowledge of authoritative standards, guidelines, and best practices relative to data network and security systems.
- Work requires ability to formulate and sustain effective and productive working relationships between diverse members of project teams and work groups within Information Resources and other departments at the institution.
- Work requires knowledge of technical computer security issues and Windows, UNIX, and LINUX operating systems, systems, and network administration.
- Work requires ability to configure routers and switches, as well as design and implement networking changes.
- Work requires ability to design and implement networking tools, which integrate with other computing systems.
- Work requires physical exertion working with and connecting network devices.
- Work requires ability to give oral and written presentations.
- Work requires exercise of considerable judgment in application of procedures or techniques to work problems.
- Work requires development of policies and procedures and recommendation of products for approval.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS
Physical Requirements
Working Conditions
Salary Information
Salary is commensurate with education, skills, and relevant experience.
SECURITY AND EEO STATEMENT
Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
