Student - Visitor Services Assistant

Position Announcement The Visitor Services Assistant serves as the first point of contact for the university, providing a welcoming a professional experience for all visitors. This role staffs the Fugal Gateway Building front desk, greets guest, answers general questions, checks in campus tours, and directs individuals to appropriate offices or locations. The position also coordinates with admissions, events, and the President's Office as needed to support daily operations and special visits. Summary of Responsibilities

• Front Desk Coverage & Visitor Greeting
• Tour & Visit Check-In Support
• Professional Presence for Special & High-Profile Visits
• Admissions, Events, & General Support

Qualifications / Licenses / Certifications

• Must be a current UVU student.
• Availability to work assigned front desk shifts during business hours
• Strong customer service and communication skills
• Professional demeanor and reliability

Preferred Qualifications

• Previous customer service or front desk experience
• Familiarity with Utah Valley University campus, offices, and services
• Experience working with visitors, tours, or events
• Bilingual, Spanish-speaking

Knowledge / Skills / Abilities

• Basic knowledge of Utah Valley University, including campus layout, offices, and visitor resources
• Understanding of customer service principles and professional front desk expectations
• Strong verbal communication and interpersonal skills
• Ability to provide friendly, welcoming, and professional customer service
• Basic organizational skills and attention to detail
• Ability to follow instructions, schedule, and established procedures
• Ability to interact confidently with a diverse range of visitors, including prospective student, families, and campus partners
• Ability to remain professional, attentive, and approachable throughout assigned shifts
• Ability to manage light administrative or front desk tasks while maintaining a welcoming presence
• Ability to learn and retain university information quickly

Benefits

Student positions are ineligible from the university’s full-time employee benefits package and part-time offerings.

For more information on services offered to students, visit https://www.uvu.edu/studentlife/. EEO Statement:

UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.