Coordinator II - CS Lab

Summary of Responsibilities

• Oversee the hiring, onboarding, scheduling, and day-to-day supervision of Computer Science Department student employees. Complete and maintain required employment paperwork, including ePAFs, IVAFs, WESIAs, and applicable international student agreements. Coordinate student employee assignments with faculty and course needs, verify that employees are qualified and cleared to assist with assigned courses, and maintain lab and course coverage throughout the semester. Handle employee reassignment or replacement as needed; review timekeeping and payroll records for accuracy and address discrepancies; and address performance concerns and disciplinary issues at the department level.
• Manage the student employee program from an instructional and operational standpoint. Train employees on effective tutoring and pedagogy, appropriate limits on student assistance, and departmental expectations for working with students. Ensure employees understand and follow FERPA requirements when handling student information. Train employees who assist with undergraduate grading on fair and consistent grading practices, appropriate handling of student work, and the limits of their responsibilities under university academic integrity standards and faculty direction.
• Oversee the lab and office environment to maintain an organized, safe, and inclusive space that supports students seeking assistance or learning opportunities in computer science. Serve as a point of contact for student employees who have questions, encounter assignment-related problems, or experience difficulties working with other employees, faculty, or the department. Provide additional support or help determine appropriate next steps when employees cannot resolve technical or instructional problems independently.
• Maintain the student employee program’s documentation, training materials, procedures, and reference information, and update processes as needs change. When necessary, delegate portions of the work to experienced student employees while retaining responsibility for the program's overall operation. Provide additional departmental support as needed, including creating posters, attending events and functions, grading occasional classes, and picking up and delivering items.

Qualifications / Licenses / Certifications Graduation from an accredited institution with a bachelor’s degree and at least 1 year of learning center experience; OR a combination of education and experience totaling 5 years.

For Example:

• A bachelor's degree from an accredited institution and one year of related experience.
• OR an associate's degree from an accredited institution and three years of related experience.
• OR three years of college coursework (approximately 90 semester credits) and two years of related experience.
• OR two years of college coursework (approximately 60 semester credits) and three years of related experience.
• OR one year of college coursework (approximately 30 semester credits) and four years of related experience.
• OR five years of related experience.

Preferred Qualifications:

• Knowledge of computer science coursework.
• A pedology background and general management experience.

Benefits

Utah Valley University’s dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:

• Undergraduate tuition remission benefit:
• Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)
• Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)
• Access to the Employee Assistance Program (EAP)
• Access to Campus Recreation and Wellness
• Exclusive cash rewards through Utah Community Credit Union’s (UCCU) branch on UVU’s campus when becoming a member

EEO Statement:

UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.