Assistant Manager - Project Climbing Wall

Summary of Responsibilities

• Assists in supervising, training, scheduling, and evaluating wall employees. Instructs employees on policies and procedures, as well as training methods, for bi-weekly meetings on customer service, sales, merchandise, cash handling, and POS systems. Attends weekly managers’ meetings. Assists the manager with daily operations, deposits, tracking, equipment inventory, customer service, POS system, group reservations, and maintenance. Also assists with risk management, monitoring industry trends, and updating the policy and procedure manual.
• Assists with developing wall events and clinics. Ensures proper pricing, registration, risk management, and marketing. Assists patrons by answering questions and creating a positive climbing experience for members and participants. Coordinates and communicates with the Director of the Outdoor Adventure Center about customer and facility needs.
• Assists the social media specialist with promotions, website, and marketing for the Outdoor Adventure Center/Project. Performs other job-related duties as assigned; works some weekends and evenings, and covers shifts if needed. Ensures that safety standards are enforced and that department and facility policies are followed. Qualifications / Licenses / Certifications Graduation from an accredited institution with an associate degree and one year of related experience; OR an equivalent combination of education and experience directly related to the duties of the position totaling at least three years.

For Example:

• An associate degree from an accredited institution and one year of related experience.• OR a bachelor's degree from an accredited institution in a related field.
• OR two years of college coursework in a related field (approximately 60 semester credits) and one year of related experience.
• OR one year of college coursework in a related field (approximately 30 semester credits) and two years of related experience.
• OR three years of related experience.

Preferred Qualifications:

Bachelor's Degree plus one year of experience working in a climbing gym.

Licenses/Certifications:

First Aid and CPR (can be attained within the first 6 months of employment).Benefits Utah Valley University’s dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:

• Undergraduate tuition remission benefit:
• Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)
• Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)
• Access to the Employee Assistance Program (EAP)
• Access to Campus Recreation and Wellness
• Exclusive cash rewards through Utah Community Credit Union’s (UCCU) branch on UVU’s campus when becoming a member

EEO Statement:

UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.