Jobs in the United States

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Loan Operations Manager
Grove Bank & Trust
Miami, FL
Provides overall supervision of department employees and oversight of the loan operations workflow. Assigns duties; establishes performance standards; conducts performance management;…
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Forward Deployed Engineer – Operational Intelligence Practice
INSOURCE SOFTWARE SOLUTIONS INC.
Remote, United States
…empower businesses across various industries to optimize their operations, improve efficiency, and achieve their digital transformation…
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Associate Manager, Trade Operations
IntegriChain
Remote, United States
…Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are…
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K
Immediate Dean of School Culture (High School)
KIPP
Jacksonville, FL
- $62,000 USD / year
Every Wednesday is a student early release day, which allows teachers to participate in weekly professional development and content team meetings. *This doesn’t include Wellness Wednesdays…
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Regional Director of Operations
Fun Land
Remote, United States
The Regional Director of Operations (RDO) of Five Star Parks & Attractions is responsible for the day-to-day operational performance of a group of parks within an assigned region. Reporting…
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Safety Manager
Southwest Accessory Group
Haltom City, TX · Fort Worth, TX
The Safety Manager leads the development and implementation of SWAG’s workplace safety program across its distribution centers and other assigned locations. This role partners with site…
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Assistant Manager I
Dollar Tree
Aliceville, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
MT
Operations Manager
Metropolis Technologies
APPLETON, WI
- $80,000 to $95,000 USD / year
…communicating proactively with clients on how to improve our…
Added 1 min ago
Manager, Talent Acquisition - Nursing & Nursing Support
Atlantic Health System
Morristown, NJ
…workforce needs into measurable recruitment strategies. The Manager is accountable for team performance, recruitment service delivery, workforce pipeline development and the achievement of…
Added 1 min ago
Business Analyst
Endava
Remote, United States
As a Product Manager for OneView, Client’s physician and clinical EHR platform, you will own complex physician workflow problems and drive product capabilities across web and mobile…
Added 1 min ago
Operations Supervisor
Iron Mountain Information Management, LLC
PA
Iron Mountain is seeking an experienced Operations Supervisor for 2nd shift to join our Warehouse & Logistics team. In this pivotal role, you will be responsible for managing the day-to-day…
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Manager, Imaging Operations
Iron Mountain Information Management Services, Inc.
CA
Iron Mountain is seeking an experienced Imaging Operations Manager to join our Digital Solutions team. In this role, you will be responsible for end-to-end onsite imaging and document…
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Transportation Transit Business Class Lead
HDR
Denver, CO · Durango, CO · Greenwood Village, CO · Colorado Springs, CO · Fort Collins, CO · Grand Junction, CO
Take responsibility for operations of production section including staff development, profitability, morale, quality control and marketing support
Added 1 min ago
Craftsman Inn & Suites Breakfast Bar Attendant
Schulte Companies
Fayetteville, NY
…inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most…
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GO
Retail Store Manager In Training
Goodwill of Central & Northern Arizona
United States
- $70,000 USD / year
Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending…
Added 2 mins ago
PP
Director of Facilities
PIT Pitzer College
United States
- $125,000 to $130,000 USD / year
Provides leadership and oversight of daily facilities operations, including staffing, project coordination, and campus support services. Ensures the efficient, safe, and cost-effective…
Added 2 mins ago
Dining Services Supervisor
Brookdale Senior Living Inc.
Syracuse, NY
…find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life…
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Creative Operations Associate Manager
HelloFresh
NY
HelloFresh is looking for a Creative Operations Associate Manager to join our Global Creative Operations team in New York City. This role will support the operational management of creative…
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District Operations Manager
EquipmentShare
Dallas, TX
Build the Future with Us - EquipmentShare is Hiring a District Operations Manager - Site Solutions
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Mgr I, O&M Operations
Fluor
Corinne
This position is responsible for coordinating the effective execution of all maintenance and operations support activities for a small to medium sized maintenance contract and/or Small…
Added 3 mins ago
Technical Segment Product Management Manager (Memory Test Div., San Jose, CA)
Teradyne
San Jose, CA
Technical Segment Product Manager – Manager Level for the Memory Test Division
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Freight Conductor - Marysville, OH
CSX
Marysville, OH
Miscellaneous activities and responsibilities as assigned by manager
Added 3 mins ago
Clinical Team Supervisor/ Madison, WI (On-Site)
FTCRUMAD Fortrea Clinical Research Unit Inc.
United States
…dignity of study participants. This position reports to the Manager, Clinical…
Added 3 mins ago
CE
Team Lead
CLEARWATER EXPRESS WASH LLC
TERRELL, TX
- $14 to $17 USD / hour
As a Team Lead, you'll work alongside the team while helping guide daily operations, train team members, maintain company standards, and provide an excellent guest experience. This is a…
Added 3 mins ago
Senior Product Manager
Millennium Healthcare Management Serv LLC
FL
…services, from strategic planning and user research to feature development and go-to-market execution. The team defines vision, prioritizes roadmaps, and aligns cross-functional teams to…

UserTesting Technologies, Inc.

Research Consultant

Remote, United States

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Job details

Experience: 4+ years of experience in user experience research or research consulting
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re Auros - the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process - from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide - including 75 of the Fortune 100 - Auros delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let’s build experiences people love - together.

The Opportunity As a Research Consultant on our Consulting Services team, you’ll act as a trusted research expert, helping our customers gain high-quality insights and deliver them to their organization via UserTesting. You’ll play a key role in guiding customers through research best practices, methodologies, scalable approaches, and platform capabilities, ensuring they can independently run research that delivers actionable insights and has a direct impact on decision making.

This role is ideal for someone who is analytical, consultative, and passionate about user research, with a strong ability to translate complex research methods into practical, scalable approaches. You’ll work closely with customers, internal account teams, and cross-functional partners to support research initiatives that drive customer success and UserTesting adoption.

We’re looking for a collaborative, detail-oriented researcher who’s excited about mentoring customers, leading training programs, and helping organizations embed human insights into their decision-making process.

Responsibilities

Lead onboarding programs to enable customers in understanding the basics of the UserTesting platform, and closely monitor completion of those programs
Act as a trusted advisor, guiding customers through the execution of research studies, methodologies, and best practices
Plan, support, and eventually lead more in-depth workshops on research execution, scaling research, measuring KPIs, and research operations
Support customers in building effective research studies, ensuring appropriate methodologies, participant targeting, and high-quality analysis
Provide consultative guidance on how to analyze research findings, synthesize insights, and present impactful recommendations
Help customers operationalize and scale research, embedding UserTesting into their workflows and improving research efficiency
Partner with internal account teams (Customer Success, Sales, and Product) to support customer retention and growth through research maturity
Proactively identify customer needs and challenges, tailoring recommendations to improve their research practices
Contribute to internal initiatives that enhance consulting frameworks, resources, and research methodologies

Requirements

BA/BS or MA/MS in Human-Computer Interaction, Cognitive Psychology, Sociology, or a related field - or equivalent experience
4+ years of experience in user experience research or research consulting
A consultative problem-solving approach, with the ability to guide customers toward solutions
Understanding of UX research’s impact on business decisions, with the ability to help customers demonstrate research ROI
Strong knowledge of UX research methods, including usability testing, click testing, card sorting, tree testing, moderated interviews, and concept testing
Experience embedding research across different stages of the product development lifecycle
Familiarity with remote research and usability testing platforms (UserTesting, UserZoom, or similar tools)
Strong communication, storytelling, and presentation skills, with the ability to simplify complex research concepts for diverse audiences
Ability to coach and educate customers on research methodologies, best practices, and platform usage
Excellent organizational and time-management skills, capable of handling multiple projects simultaneously
Collaborative mindset, with the ability to work effectively with customers, internal teams, and cross-functional stakeholders
Comfortable in a fast-paced consulting environment, balancing multiple priorities and customer engagements
Adaptable and proactive, willing to learn, iterate, and improve consulting approaches over time
Familiarity with information repository platforms such as EnjoyHQ or Dovetail is a plus
Occasional travel required (5–10%) for customer engagements, workshops, or training sessions

Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications - but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.

Application Process

Meet with a Recruiter
Meet the Hiring Manager
Participate in a Panel Interview
Final Interview (if applicable)
Offer Stage

Accommodations At Auros, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at talentexperience@usertesting.com.

Auros is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. Auros will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

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