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USAA

Product Management Manager

Charlotte, NC, United States

Compensation range : The salary range for this position is: $114,080 - $218,030.

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Job details

Pay: Compensation range : The salary range for this position is: $114,080 - $218,030.
Posting language: English
Posted: Nov 4, 2026

Original job description

San Antonio Home Office I

Phoenix Campus (Main)

Tampa Campus

Charlotte, NC - CENTS

Colorado Springs Campus

Tampa Crosstown

Plano Legacy

Full time

R0122128

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

What you'll do:

Leverage resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.
Participates in the development of product strategy recommendations.
Develop recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner.
Act as product SME on features and services and collaborates with business partners to provide recommendations.
Partner with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features utilizing Agile methodologies to deliver innovative solutions.
Assist in the identification and evaluation of potential providers for alliance relationships.
Provide support in developing, editing, and distributing product communications.
Conduct research on external market trends/design changes, financials, member information and/or transaction data for assigned products.
Hold responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.
Interpret performance results to inform product or sales forecast and planning.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
6 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
2 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).
1 year of Data Visualization experience (i.e.Tableau).
Advanced experience in creating product briefings.
Experienced in market research to create product roadmap, make product decisions and iterate rapidly.
Knowledge of applicable product related regulations, and risk and compliance requirements.

What sets you apart:

Bachelor's or Master's Degree in Business, Finance, Technology, Information Systems, Product Management, Analytics, or a related discipline.
PMP Certification
PMI-ACP Certification
Certified Scrum Product Owner (CSPO)
SAFe Product Owner/Product Manager
SAFe Agilist
Agile/Scrum certifications

Compensation range : The salary range for this position is: $114,080 - $218,030.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

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Jobs in the United States