Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
SME Program Manager (IR)
Serco USA
Wright-Patterson AFB, OH
If you want to be part of a new, high-impact team actively shaping technical solutions and program strategies for the United States Air Force’s Fighters and Advanced Aircraft (AFLCMC/WA)…
Added 36 mins ago
SME Program Manager (Intl')
Serco USA
Wright-Patterson AFB, OH
If you want to be part of a new, high-impact team actively shaping technical solutions and program strategies for the United States Air Force’s Fighters and Advanced Aircraft (AFLCMC/WA)…
Added 37 mins ago
Dialysis Clinical Manager Registered Nurse - RN
BDI USA Bio-Med Appl of Dover Inc
Salem, NH
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 1 hour ago
Senior Manager Software Engineering
Sprouts Farmers Market
Phoenix, AZ
…develops team leads and senior engineers; and partners with Principal and senior technical leaders to set architecture, engineering practices, and delivery across…
Added 1 hour ago
SO
Workforce Development Technical Product Owner - State Program Administrator, Manager
State of Minnesota
MN
- $41.58 to $60.1 USD / hour
Job Class: State Program Administrator, Manager
Added 1 hour ago
SO
Clinic Network Specialist, Planner Principal State
State of Minnesota
MN
- $32.97 to $48.6 USD / hour
…through office hours, webinars, and assessments, and providing technical guidance to program leadership. This position works collaboratively with clinics, EBI-support partners, and…
Added 1 hour ago
Territory Executive (Leland, MS)
Republic Services
Leland, MS
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
Added 1 hour ago
PF
Sr Associate, Client Service Onboarding Manager
Principal Financial Group
Des Moines, IA
- $55,800 to $126,000 USD / year
The Sr Associate, Client Service Onboarding Manager will lead an assigned group of clients at a plan level, through the retirement plan onboarding process by coordinating all aspects of the…
Added 1 hour ago
Modeling Simulation & Analysis Engineer 3 or 4 (Principal or Sr. Principal Level)
CORP-Corporate Office
United States
In this role, you will provide technical leadership and work in collaborative small team environments to conduct research and analysis, develop models and scenarios, and perform analysis of…
Added 2 hours ago
SH
Principal Energy Manager
Stanford Health Care
United States
- $76.97 to $102.01 USD / hour
…directly shape how complex healthcare facilities perform. As Principal Energy Manager, you’ll connect energy and sustainability goals with practical, value-focused solutions across the…
Added 2 hours ago
SH
Transfer & Referral Specialist Lead
Sutter Health
Remote, United States
- $42.41 to $63.62 USD / hour
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job…
Added 3 hours ago
Director, Fraud Strategy - Payments
USAA
Phoenix, AZ
…the Actimize platform. The ideal candidate will combine deep technical proficiency with a proactive, risk-based mindset to safeguard our payment…
Added 4 hours ago
Maintenance Shop Technician
NRC Environmental Services Inc.
Dixon, CA
POSITION SUMMARY: With direct supervision from a Lead Technician, Fleet Maintenance Supervisor or Maintenance Manager, a Maintenance Technician A performs repair and maintenance work on…
Added 4 hours ago
Principal ASIC Engineering Program Manager
Hewlett Packard Enterprise
Ft. Collins, CO · Spring, TX · Chippewa Falls, WI
Contributions have substantial technical impact on a significant HPE product or project, or on a strategic or architectural direction. Serves as a go-to creator and innovator for critical…
Added 4 hours ago
TC
Business Analyst III (OPSR/LASO)
Travis County
Austin, TX
- $82,968.83 to $107,859.49 USD / year
Help protect criminal justice information and build the security compliance program that supports the Travis County Sheriff’s Office.TCSO is hiring a full-time Business Analyst III to lead…
Added 4 hours ago
Principal Technical Program Manager
UKG
Lowell
…organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing…
Added 5 hours ago
Sr. Principal CIDO IT Program Manager
Northrop Grumman
Baltimore
Northrop Grumman's Chief Information and Digital Office (CIDO) is seeking an innovative and dynamic IT Program Manager. This leader will support the Advanced Systems organizational unit in…
Added 5 hours ago
Sr Principal Change Management Project Manager
Northrop Grumman
Linthicum Heights · San Diego · Salt Lake City · Rolling Meadows · Baltimore · Sunnyvale
Northrop Grumman Mission Systems (NGMS) is looking for a Senior Principal Change Management Project Manager to support the Manufacturing Strategy & Integration (MS&I) organization as…
Added 5 hours ago
Sr Principal CIDO IT Program Manager - Top Secret
Northrop Grumman
Chandler
The Northrop Grumman Space CIDO PMO (Program Management Office) team is seeking a Sr. Principal CIDO IT Program Manager to serve as the primary CIDO interface for the Advanced Weapons…
Added 5 hours ago
Clinical Specialist, Pain Interventions - R79588 Associate Clinical Specialist, Pain Interventions - Charleston, WV
MDU Medtronic USA Inc
Remote, United States
…necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device…
Added 5 hours ago
Senior Engineering Program Manager - Onsite
SNT Medtronic Navigation, Inc.
Fort Worth, TX
The Senior Engineering Program Manager serves as the Operations leader for new product introduction (NPI) programs, providing end-to-end accountability for operational readiness,…
Added 5 hours ago
Senior Electronic Component Development Engineer (Supplier Quality)
MED Medtronic Inc
Tempe, AZ
…with suppliers, manufacturing and quality teams to resolve technical and quality…
Added 5 hours ago
Principal Systems Engineer (CAS)
MED Medtronic Inc
Mounds View, MN
…technologies used to treat patients with abnormal heart rhythms. The Principal Systems Engineer will serve as a recognized technical leader, connecting customer and clinical needs with…
Added 5 hours ago
CO
Senior Engineer (Transportation)
City of Fremont
Fremont, CA
- $67.56 to $91.21 USD / hour
Develops and direct technical training program for work group.
Added 5 hours ago
Ops Manager Hauling- Training Position
Republic Services
San Antonio, TX
POSITION SUMMARY: Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as…

Closed listing

USAA

IT Systems Analyst Lead - Testing CoE

San Antonio, TX, United States
Plano, TX, United States

Compensation range: The salary range for this position is: $114,080 - $218,030.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation range: The salary range for this position is: $114,080 - $218,030.
Posting language: English
Posted: Oct 28, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

San Antonio Home Office I

Plano Legacy

Full time

R0121739

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a Lead IT Systems Analyst supporting the Testing Center of Excellence (TCoE), you will serve as a primary relationship manager between technology delivery organizations and the centralized testing services team. You will partner with technology leaders, delivery teams, and third-party service providers to understand testing needs, facilitate adoption of TCoE services, and ensure testing capabilities align with business priorities and delivery commitments.

This role is responsible for building strong customer relationships, managing service expectations, identifying and resolving delivery concerns, and driving continuous improvement in testing service effectiveness and customer satisfaction.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio TX or Plano TX.

Relocation assistance is not available for this position.

What you'll do:

Serve as the primary relationship manager for assigned technology organizations, building trusted partnerships and acting as the key liaison between customers and the Testing Center of Excellence.
Partner with technology and delivery leaders to understand testing demand, upcoming initiatives, delivery priorities, and service requirements to support effective testing capacity and resource planning.
Facilitate onboarding and adoption of centralized testing services, ensuring customers understand service offerings, engagement processes, roles, responsibilities, and performance expectations.
Monitor testing service delivery performance, customer satisfaction, and service-level commitments; proactively identify concerns and coordinate resolution with third-party testing providers and TCoE leadership.
Manage customer escalations, service delivery risks, and cross-team dependencies to ensure timely resolution, clear accountability, and minimal disruption to technology delivery commitments.
Identify opportunities to improve testing service effectiveness, customer experience, and operational efficiency through feedback, performance analysis, and continuous improvement initiatives.
Actively contributes to successful delivery by partnering with Program Management to understand and drive plans for strategy, transformation and operations.
Delivers coaching, mentoring and just-in-time training to team members through quality reviews and observation.
Performs high-level analyses on technical topics for pre-project and project topics.
Aware of and support TCOE with understanding of policy, procedures, and governance.
Participates in process improvement initiatives in support of TCOE.
Serves as Voice of the Customer for Analyst community.
Leads innovative opportunities to improve efficiency and productivity for the Analyst role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree; OR 4 years of relevant education and/or experience.
6 years of experience in business and/or project management, product management, business/system requirements and technical analysis.
Demonstrated experience managing relationships with technology delivery organizations, business stakeholders, or internal technology service customers.
Experience coordinating technology services across multiple teams, including managing customer expectations, service delivery issues, and cross-functional dependencies.
Working knowledge of software development and testing processes, including Agile delivery, quality assurance, and testing lifecycle activities.
Experience supporting third-party technology service providers, including monitoring service performance, coordinating issue resolution, and supporting service-level commitments.
Expert knowledge of multiple solution delivery life cycles and Business Management methodologies (Waterfall and Agile).
Expert working knowledge of business productivity products, tools and applications.
Proven understanding of system architecture and knowledge of solution development concepts.
Experience in requirements management, from conception definition to implementation.
Experience with modeling techniques (e.g.UML) and use case development as well as strong experience with one or more software development frameworks.

What sets you apart:

Experience serving as a customer relationship manager, service delivery liaison, or business relationship manager within an enterprise technology or shared services organization.
Experience supporting the implementation or adoption of a Testing Center of Excellence, centralized testing services, or other enterprise shared services capabilities.
Demonstrated success managing complex stakeholder relationships, resolving escalated service delivery concerns, and improving customer satisfaction.
Experience working with third-party technology service providers and using operational performance metrics to identify risks, improve service delivery, and drive continuous improvement.
Strong communication, facilitation, problem-solving, and stakeholder management skills, with demonstrated ability to influence outcomes without direct authority.
US military experience gained through military service or gained as a military spouse / domestic partner.

Compensation range: The salary range for this position is: $114,080 - $218,030.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

About employer

Report this job