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Added 1 min ago
Accounting Transformation Program Manager, Financial Business & Integration (FBI), Devices & Services
Amazon.com Services LLC
Boston, MA · Austin, TX · Culver City, CA · Nashville, TN · Seattle, WA · Arlington, VA · Portland, OR
Amazon has an immediate opening for an Accounting Transformation Program Manager to join our Finance and Business Integration team.
Added 2 mins ago
Senior Corporate Security Manager - Investigations
Michelin North America
GREENVILLE, SC
Michelin North America is seeking a highly motivated Corporate Security Manager to join the Corporate Anticipation, Prevention and Protection Division (DCAPP). This position is a key member…
Added 3 mins ago
J
Senior Account Manager - Federal Systems, Mission Critical Facilities & Data Centers
Jobgether
Remote, United States
- $144,000 to $215,000 USD / year
The Senior Account Manager will drive strategic account growth across federal systems, mission-critical facilities, data centers, and critical infrastructure markets. This role combines…
Added 3 mins ago
Program Manager
Jobgether
Remote, United States
The Program Manager will oversee the development, implementation, and ongoing management of strategic business programs within a complex, cross-functional organization. This role combines…
Added 3 mins ago
Payroll Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Payroll Manager based in United States.
Added 3 mins ago
Manager, Financial Transplant Specialist, Transplant Cellular Therapy
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Manager, Financial Transplant Specialist, Transplant Cellular Therapy based in the United…
Added 4 mins ago
Channel Planner - For Future Consideration
Rivian
Irvine, CA
…and working from home. This position reports directly to the Manager, Channel Planner. Please note, this is a proactive job posting, which allows us to build a pipeline of qualified…
Added 6 mins ago
Interim Program Manager, Executive Education
Brown University
United States
The Interim Program Manager, Executive Education manages the implementation and delivery of a portfolio of custom and open enrollment programs at the School of Professional Studies as a…
Added 7 mins ago
SO
Statewide Human Resources Program Manager
State of Connecticut
Hartford, CT
- $116,650 to $159,051 USD / year
…employees to apply for the position of Statewide Human Resources Program Manager in Hartford, CT, to support the continued growth and evolution of the Statewide Human Resources Shared…
Added 7 mins ago
Facilities Design Civil Engineer Trainee
State of Connecticut
Newington, CT
…Engineer) and Transportation Supervising Engineer (Project Manager) with additional…
Added 9 mins ago
Operations Administrator - Nursing
Mount Auburn Hospital
United States
…regarding policies and procedures. Handles matters that are complex, sensitive and confidential. Participates in training of unit coordinators. Coordinates the flow of documents, purchase…
Added 9 mins ago
New Patient Coordinator
The US Oncology Network
San Antonio, TX
Note from Hiring Manager: Admission-driven environment, collaborative culture, stability and purpose within department and organization.
Added 9 mins ago
Patient Intake Coordinator
The US Oncology Network
Richardson, TX
Note from Hiring Manager: Our clinic offers a collaborative, patient-centered environment where team members play a vital role in delivering exceptional care. We value teamwork,…
Added 10 mins ago
Privacy Operations Director, Senior Counsel
Eagan, MN · Washington, DC
At least 4 years of experience leading technical or legal teams, driving program strategy, and advising executives in a Chief of Staff or comparable capacity.
Added 10 mins ago
Senior manager, integrated marketing
Starbucks Coffee Company
WA
Now Brewing – senior manager, integrated marketing! #tobeapartner
Added 10 mins ago
TC
Distribution Designer II
TRC Companies, Inc.
Raleigh, NC
- $25.5 to $40.87 USD / hour
Preparation of computer assisted design and construction drawings of a complex nature with neatness and a minimum of errors.
Added 10 mins ago
TC
Distribution Designer II
TRC Companies, Inc.
Allentown, PA
- $29 to $33 USD / hour
Preparation of computer assisted design and construction drawings of a complex nature with neatness and a minimum of errors.
Added 12 mins ago
Certified Surgical Technologist (CST), CVOR
Valley Health System
Winchester, VA
…specific competencies that are identified by the Supervisor/ Manager as it relates to the patient population of their unit, as well as completion of the Professional Practice Ladder…
Added 12 mins ago
U
Manager, Claims - Risk Management
Uber
Chicago, IL · San Francisco, CA · Phoenix, AZ · New York City, NY
- $117,000 to $162,000 USD / year
…in your career across the US & Canada handling a variety of complex claim, risk management, and insurance issues. As a Manager, Claims, you will support our growing claims operation by…
Added 13 mins ago
Branch Operations Coordinator Clinton Main
Wells Fargo
CLINTON, SC
Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the…
Added 13 mins ago
Project Manager - Medicaid
Highmark Health
Columbia, SC
The Project Manager is responsible for driving organization-wide project execution, audit readiness, and strategic compliance initiatives for complex health plan accreditation and…
Added 13 mins ago
Maintenance Manager
Smurfit Westrock
Cowpens, SC
…solutions that help move the world forward. As Maintenance Manager, you will provide leadership and strategic direction for maintenance operations while ensuring the safe maintenance,…
Added 13 mins ago
Senior Director, Plant Management
GE Appliances, a Haier company
Camden, SC
The Senior Director - Plant Manager executes the business strategy focused on safety, quality, delivery, cost, and morale of the Camden, South Carolina water heater plant. The Plant Manager…
Added 13 mins ago
Staff Nurse - (6S) Adult Surgical
AnMed Health
Anderson, SC
…bariatric, vascular, and trauma patients. They also provide care for complex wound management, ostomy patients, and dialysis patients. AnMed earned accreditation by the DNV for Top…
Added 13 mins ago
Advanced Carpenter
BELFOR Property Restoration, Inc
North Charleston, SC
…vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.Compensation and…

Closed listing

USAA

Digital Technical Product Manager Senior - Digital Claims

San Antonio, TX, United States
Plano, TX, United States

Compensation range: The salary range for this position is: $114,080-$218,030.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation range: The salary range for this position is: $114,080-$218,030.
Experience: OR 4 years of relevant education and/or experience.
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

San Antonio Home Office I

Phoenix Campus (Main)

Tampa Campus

CVA,VA-Crossways I & II

Colorado Springs Campus

Tampa Crosstown

Plano Legacy

Full time

R0121525

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are seeking a dedicated Digital Technical Product Manager Senior – Digital Claims.

We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in our San Antonio, TX; Plano, TX; Colorado Springs, CO; Phoenix, AZ; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position.

What you'll do:

As a Digital/Technical Product Manager Senior on the P&C Digital Claims team, you will help shape and optimize key Claims Storefront web experiences, including Property, driving experience enhancements and content development that simplify the member journey and increase adoption of digital Claims capabilities.

You will facilitate the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. You will collaborate with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. You’ll design and drive implementation of multi-platform technology and digital solutions and optimize and improve existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). You will employ User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market and develop the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments.

Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
Translates Digital or Technology product and experience opportunities (customer 'needs' and 'wants' as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy.
Shepherds complex Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.).
Leads the development of Business Case artifacts and hypotheses for scoping and prioritization of efforts.
Continuously leverages advanced data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs.
Generates meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements.
Leads cross-functional product teams and relationships to discover and build new Digital or Technology products, experiences, and features by collaborating with stakeholders and organizational leaders to coordinate product development efforts aligned with strategic priorities.
Prepares compelling presentations, and other forms of communication standards and templates, to present and communicate complex concepts to a diverse audience, including senior leadership.
Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products.
Begins to bring in 'big picture' thinking and seeks to drive clarity among team and stakeholders.
Maintains and applies advanced knowledge of the Business, Technology, UX, and relevant experiences and processes, and an academic understanding of Product Management.
Serves as a resource to team members and assists with on-boarding new employees.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree; OR 4 years of relevant education and/or experience.
6 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.
Proven ability to effectively develop, influence, present and communicate complex concepts to cross-functional teams, non-technical users, and leadership.
Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment.
Knowledge of digital and technology strategy and delivery as it relates to roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.
Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.

What sets you apart:

Experience in digital product management, preferably supporting customer-facing web experiences.
Experience leveraging user research, behavioral insights, and digital performance data to identify opportunities that improve the member experience.
Experience translating member needs, insights, and business priorities into a clear, outcome-focused product roadmap and prioritized enhancements.
Experience developing or optimizing customer-facing digital content to improve clarity, usability, engagement, and adoption.
Strong written and verbal communication skills, with the ability to synthesize insights, articulate product priorities, and communicate recommendations to a variety of audiences.
Working knowledge of SEO, content design, accessibility, and digital experience best practices.
Property & Casualty or Claims experience is a plus but not required.
US military experience through military service or a military spouse/domestic partner.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation range: The salary range for this position is: $114,080-$218,030.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

About employer

More about this job

Skills

Driving
Decision making
Research
Collaboration
Prioritization
Problem solving
Presentation skills
Communication skills
Regulatory compliance
Process engineering
Google Analytics
Leadership
SEO

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