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Added 1 min ago
Portfolio Analytics & Strategy Specialist - GenAI
PNC Bank NA
PA
…contribute to the company’s success. As a Portfolio Analytics & Strategy Specialist within PNC's Financial Risk & Operational Quantitative Strategy organization, you will be based in…
Added 2 mins ago
TT
Vice President, Total Rewards
Travere Therapeutics
Denver, CO
- $285,000 to $385,000 USD / year
…investments and Compensation Committee matters and uses market data, analytics, technology and AI to improve decisions, program effectiveness and the employee…
Added 2 mins ago
Retail Territory Manager
Mondelez International
Newport, OR · Coos Bay, OR · Florence, OR · Lincoln City, OR · Coquille, OR · North Bend, OR · Tillamook, OR · Reedsport, OR
As a Retail Territory Manager, you’re the heartbeat of Mondelēz’s in-store success. You lead the charge in delivering world-class Direct Store Delivery (DSD) execution - bringing beloved…
Added 2 mins ago
CL
Financial Crime Consulting Manager
Crowe LLP
Denver, CO
- $100,900 to $206,400 USD / year
…balancing project leadership with growing involvement in client strategy and solution…
Added 2 mins ago
Program Manager Data Center Operations
Amazon
Umatilla, OR
Amazon is looking for a Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional programs in Data Center…
Added 2 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
Beaverton, OR
…aftermarket services, channel relationships, platforms, and data are structured to operate within AI-driven and ecosystem-based environments. This Senior Manager will translate strategic…
Added 2 mins ago
Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
Beaverton, OR
Design and oversee the enterprise-wide change and training curriculum for the transformation program• Define the communications strategy across the enterprise - ensuring all levels of the…
Added 2 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
Beaverton, OR
- $132,500 to $338,300 USD / year
…technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise,…
Added 3 mins ago
Senior Engineering Product Manager - Strategic Partnership Initiatives
Cisco
Portland, OR
…hyperscaler and partner ecosystems. You will define product strategy, align cross-functional roadmaps, and influence internal and external stakeholders to deliver integrated solutions that…
Added 3 mins ago
Product Manager - Technical
Intermountain Health
Salem, OR
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 3 mins ago
Product Marketing Manager
Meta
Salem, OR
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
Added 3 mins ago
Regulatory Readiness Program Manager
Meta
Salem, OR
Regulatory Readiness Program Manager Responsibilities:
Added 3 mins ago
Network Development Manager
Meta
Salem, OR
…and AI infrastructure.We are seeking a Network Development Manager (NDM) to support the commercial development and delivery of fiber network capacity across the North American production…
Added 5 mins ago
CCaaS Platform Lead
Carnival Corporation
Fort Lauderdale, FL
Princess Cruises is seeking a highly experienced Senior Manager, CCaaS Platform & Architecture to lead the strategy, governance, architecture, and operational oversight of our global NICE…
Added 6 mins ago
Principal, Corporate Strategy
Royal Caribbean Cruises Ltd
Miami, FL
…the daily operation of a newbuilding project, as the general manager, ensuring all business functions are progressing and in sync, including project strategy, costing and financial, program…
Added 16 mins ago
Community Engagement Specialist
Canandaigua National Bank & Trust
Pittsford, NY
The Community Engagement Specialist provides administrative and program support for the bank’s community engagement initiatives, including philanthropic giving, employee volunteer programs,…
Added 17 mins ago
EC
Operations Manager
Eaton Corporation
Orchard Park, NY
- $97,000 to $143,000 USD / year
Eaton’s IS AER MSD division is currently seeking a Operations Manager. This role is based in Orchard Park, NY.
Added 18 mins ago
Senior Director, Human Resources Business Partner LIRR Railroad
MTA
Jamaica, NY
…this position monitors effectiveness of existing programs, program usage, and market trends to support HR planning functions and maximize effectiveness of HR policies and programs. A major…
Added 18 mins ago
Senior Manager, Data Architect
Danone North America PBC
WHITE PLAINS, NY
Senior Manager, Data ArchitectJob LocationsUS-CO-Louisville | US-NY-White PlainsID2026-27129Number of People to Hire1Job FamilySupply ChainLevel of ExperienceExperienced ProfessionalsShort…
Added 18 mins ago
A
Sales Origination Senior Manager
Accenture
Albany, NY
- $136,800 to $237,600 USD / year
Accenture helps the world’s leading organizations reinvent by building their digital core, using data and AI responsibly, and transforming how work gets done. We combine deep industry and…
Added 19 mins ago
Compensation Manager
New York Times
New York, NY
As the Compensation Manager you will be a subject matter expert and primary resource for complex compensation analyses and program support. You will bridge the gap between analytical tasks…
Added 19 mins ago
Associate, Rolling Stock Strategy & Analysis
MTA
New York, NY
The incumbent will support the Rolling Stock Program's efforts to draft technical specifications that optimize TCO, align reliability incentives with manufacturers, and position the MTA as…
Added 19 mins ago
Sr Risk Manager, Amazon Business Payments & Lending
Amazon
New York, NY
The Opportunity: We're looking for a Sr. Risk Manager who'll own the end to end credit strategy for new marketplace launches in the WW Pay-by-Invoice lending portfolio - a high impact role…
Added 19 mins ago
Senior Product Manager-Tech, Advertising
Amazon
New York, NY
Define Product Vision & Strategy – Drive product strategy and roadmap development by working backwards from customer needs, analyzing data to uncover insights, and defining the vision for…
Added 19 mins ago
AE
Senior Manager - Client Management
American Express
New York, NY
- $103,750 to $174,750 USD / year
As a Senior Manager in the Global Merchant Services- Global Client Group, you will be responsible for both managing day-to-day merchant relationships and supporting strategies to drive…

Closed listing

USAA

Digital Technical Product Manager Senior - Digital Claims

Colorado Springs, CO, United States

Compensation range: The salary range for this position is: $114,080-$218,030.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation range: The salary range for this position is: $114,080-$218,030.
Experience: OR 4 years of relevant education and/or experience.
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

San Antonio Home Office I

Phoenix Campus (Main)

Tampa Campus

CVA,VA-Crossways I & II

Colorado Springs Campus

Tampa Crosstown

Plano Legacy

Full time

R0121525

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are seeking a dedicated Digital Technical Product Manager Senior – Digital Claims.

We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in our San Antonio, TX; Plano, TX; Colorado Springs, CO; Phoenix, AZ; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position.

What you'll do:

As a Digital/Technical Product Manager Senior on the P&C Digital Claims team, you will help shape and optimize key Claims Storefront web experiences, including Property, driving experience enhancements and content development that simplify the member journey and increase adoption of digital Claims capabilities.

You will facilitate the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. You will collaborate with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. You’ll design and drive implementation of multi-platform technology and digital solutions and optimize and improve existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). You will employ User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market and develop the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments.

Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
Translates Digital or Technology product and experience opportunities (customer 'needs' and 'wants' as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy.
Shepherds complex Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.).
Leads the development of Business Case artifacts and hypotheses for scoping and prioritization of efforts.
Continuously leverages advanced data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs.
Generates meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements.
Leads cross-functional product teams and relationships to discover and build new Digital or Technology products, experiences, and features by collaborating with stakeholders and organizational leaders to coordinate product development efforts aligned with strategic priorities.
Prepares compelling presentations, and other forms of communication standards and templates, to present and communicate complex concepts to a diverse audience, including senior leadership.
Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products.
Begins to bring in 'big picture' thinking and seeks to drive clarity among team and stakeholders.
Maintains and applies advanced knowledge of the Business, Technology, UX, and relevant experiences and processes, and an academic understanding of Product Management.
Serves as a resource to team members and assists with on-boarding new employees.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree; OR 4 years of relevant education and/or experience.
6 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.
Proven ability to effectively develop, influence, present and communicate complex concepts to cross-functional teams, non-technical users, and leadership.
Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment.
Knowledge of digital and technology strategy and delivery as it relates to roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.
Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.

What sets you apart:

Experience in digital product management, preferably supporting customer-facing web experiences.
Experience leveraging user research, behavioral insights, and digital performance data to identify opportunities that improve the member experience.
Experience translating member needs, insights, and business priorities into a clear, outcome-focused product roadmap and prioritized enhancements.
Experience developing or optimizing customer-facing digital content to improve clarity, usability, engagement, and adoption.
Strong written and verbal communication skills, with the ability to synthesize insights, articulate product priorities, and communicate recommendations to a variety of audiences.
Working knowledge of SEO, content design, accessibility, and digital experience best practices.
Property & Casualty or Claims experience is a plus but not required.
US military experience through military service or a military spouse/domestic partner.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation range: The salary range for this position is: $114,080-$218,030.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

About employer

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Skills

Driving
Decision making
Research
Collaboration
Prioritization
Problem solving
Presentation skills
Communication skills
Regulatory compliance
Process engineering
Google Analytics
Leadership
SEO

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