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Added 1 hour ago
System Operations Technical Trainer or Senior System Operations Technical Trainer (Florida)
Duke Energy Carolinas, LLC
St. Petersburg, FL
…methodologies identified in the entity's System Operator Training Program Manual and in accordance with industry guidelines. They will be responsible for analyzing, designing and developing…
Added 1 hour ago
Quality Assurance-Multiple Locations
PPG Industries, Inc.
United States
As a Quality Assurance Manager, we are looking for Quality Assurance champions to lead a culture of quality excellence at PPG manufacturing facilities. In this leadership role, you will be…
Added 1 hour ago
DO
Employee Health Services Unit Manager
Department of Water Resources
CA
- $7,172 to $8,910 USD / month
As a working-level supervisor, the incumbent will plan, lead, organize, and manage the most sensitive and complex projects for the development, implementation, and management of the…
Added 2 hours ago
Real-Time Information Center (RTIC) Manager
UWMSN University of Wisconsin Madison
Madison, WI
…offers a rare opportunity to design, implement, and potentially lead a transformative public safety program that will support UWPD operations for years to…
Added 3 hours ago
Medical Management Specialist I
The Elevance Health Companies, Inc.
United States
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
Added 3 hours ago
AM
Shift Coordinator - Withdrawal Mgmt - Day Shift/BE (64648)
Aurora Mental Health & Recovery
Aurora, CO
- $25.98 to $40 USD / hour
Come lead our Withdrawal Management team at Aurora Mental Health & Recovery (AMHR) as a Shift Coordinator. Our Shift Coordinator manages a team of 3-6 clinicians for a shift (Day, Swing,…
Added 4 hours ago
Software/Web Developer (SharePoint) – TS/SCI required
GD Information Technology, Inc.
United States
DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
Added 4 hours ago
SCITLS Procurement Lead
GD Information Technology, Inc.
United States
Partner with the SCMM and Program Finance Manager to establish Procurement forecasts for CLIN funding levels, and Estimates at Completion (EAC), mitigating budget risk and ensuring…
Added 4 hours ago
OCONUS Logistics Manager
GD Information Technology, Inc.
United States
GDIT is seeking an experienced OCONUS Logistics Manager to support the IBD-SS program and Product Manager Force Protection Systems (PM FPS). This role serves as the senior logistics lead…
Added 4 hours ago
GI
Help Desk Technician III
GD Information Technology, Inc.
United States
- $23.3 to $29.9 USD / hour
GDIT is looking for Help Desk Technician III who holds an active TS/SCI clearance. Must be onsite Lackland Air Force Base in San Antonio, Texas.
Added 5 hours ago
Initiative Project Leader - Payment Integrity Unified Ecosystem
Elevance Health
Woburn, MA
This Leader will lead the PI Unified Ecosystem initiative by coordinating business and technology partners and driving the development of new Payment Integrity solutions and applications.
Added 5 hours ago
SR HR Generalist
Valence
Lynwood, CA
Serve as a strategic partner to site leadership and lead the human resources team in developing and administering various human resource plans, procedures, initiatives and ensure…
Added 5 hours ago
A
Environmental Manager
Actalent
Deer Island, OR
- $82 to $88.95 USD / hour
Job Title: Environmental ManagerJob DescriptionThe Environmental Manager leads environmental compliance programs and oversees laboratory operations within a complex industrial manufacturing…
Added 5 hours ago
A
Project Manager
Actalent
Simi Valley, CA
- $48.08 to $67.31 USD / hour
Job Title: Project ManagerJob DescriptionWe are looking for an experienced Project Manager to join our team at a leading aerospace and defense manufacturer in Simi Valley. The successful…
Added 6 hours ago
Quality Manager - Nondestructive Test (NDT)
The Boeing Company
Mesa, AZ
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross-functional project/program management, or formal manager experience)…
Added 6 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and…
Added 6 hours ago
Mgr Procurement
RTX Corporation
phoenix, AZ
…of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this…
Added 6 hours ago
Sr. Manager, Architecture and Design
Royal Caribbean Cruises Ltd
Miami, FL
…Team has an exciting career opportunity for a full time Senior Manager, Design reporting to the Senior Director of Architecture &…
Added 7 hours ago
SH
Case Manager (RN) - Inpatient - 1.0 FTE, 08-hr, Day Shift
Stanford Health Care
PALO ALTO, CA
- $96.35 to $111.14 USD / hour
…regarding patient assessment and patient care and participate in program development and quality improvement initiatives. In their role. Case Managers, by applying guidelines and…
Added 7 hours ago
TB
Associate Banker II -Part Time 30 hrs - Tilton, NH
TD Bank
Tilton, NH
- Part-time
Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management…
Added 7 hours ago
AS
Sr Project Manager
Apex Systems LLC
Broomfield, CO
- $30 to $40 USD / hour
We are seeking a Senior Project Manager to lead the remaining phases of a high-priority Enterprise Data Platform transformation. The selected professional will manage multiple technical and…
Added 7 hours ago
Project Manager / Construction Manager - Federal Sector
Procon Consulting
Las Vegas, NV
Procon is seeking a Project Manager / Construction Manager to provide owner-side management for assigned projects and facilities at a federal job site. In the early milestones, this…
Added 8 hours ago
Marketing Creative Manager
Hearst
Albany, NY
We’re looking for a creative, strategic, and hands-on Marketing Creative Manager to help drive marketing and business development efforts across Albany and the Capital Region. This role…
Added 8 hours ago
HR Manager
Nucor Steel Auburn, Inc.
Marion, OH
Nucor Steel Marion is seeking qualified applicants for the position of HR Manager to lead all Human Resources functions for the division. Responsibilities include but are not limited to:
Added 9 hours ago
BH
Lead Practice Coordinator
BEHAVIORAL HEALTH PRACTICE SERVICES LLC.
PORT WASHINGTON, WI · WEST BEND-18TH AVE, WI
- $20 to $25 USD / hour
Lead the implementation of new processes at the practice level as they are rolled out by the Practice Group Manager or Clinical Director.

Upstart

Senior Engineering Manager, Borrower Experience

Remote, United States

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Job details

Experience: 10–15 years of software engineering experience, including 4–7 years in engineering management.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team

Upstart’s Borrower Experience team builds the experiences that help borrowers manage their loans from funding through final repayment. As part of Servicing, the team owns borrower-facing web and mobile experiences, including the Funded Borrower Dashboard, payment journeys, and Sierra, our servicing AI agent. Our mission is to make managing a loan simple, transparent, and empathetic - helping borrowers make payments, find support, and stay on track.

Our work directly influences borrower trust, payment success, operational efficiency, and Upstart’s financial performance. We partner closely with Product, Design, Operations, Analytics, and Compliance to turn complex servicing needs into intuitive products backed by reliable, scalable systems.

As the Senior Engineering Manager, Borrower Experience, you will lead a team of fullstack engineers with ownership across user interfaces, backend services, APIs, and integrations. Reporting to the Director of Engineering, you will shape technical strategy, develop a high-performing team, and deliver borrower-facing products that balance usability, delivery speed, reliability, and compliance. You will also help modernize our servicing architecture, creating foundations that make it easier to build and improve borrower experiences.

How you’ll make an impact

Lead, coach, and grow a team of fullstack engineers delivering borrower-facing web and mobile experiences.
Own technical execution across the stack, connecting intuitive user interfaces with reliable backend services, APIs, and servicing systems.
Partner with Product and Design to improve the Funded Borrower Dashboard, payment journeys, and AI-powered support experiences.
Define and execute a multi-quarter technical strategy that advances borrower experience and Servicing priorities.
Guide architectural decisions and modernization efforts that improve system reliability, observability, maintainability, and development speed.
Collaborate with cross-functional partners to simplify complex borrower needs and regulatory requirements into clear, accessible product experiences.
Build a culture of ownership, product quality, experimentation, and operational excellence, with clear visibility into priorities, delivery risks, and trade-offs.

Minimum Qualifications

10–15 years of software engineering experience, including 4–7 years in engineering management.
Experience leading fullstack engineering teams that build and operate customer-facing products.
Strong technical depth across frontend architecture, backend services, APIs, distributed systems, and system design.
Demonstrated ability to partner with Product and Design to deliver intuitive user experiences and measurable business outcomes.
Proven experience leading teams in regulated domains such as fintech, payments, or lending.
Experience defining and delivering complex technical strategies while balancing product delivery with architectural improvements.
A strong track record of hiring, coaching, and developing high-performing engineers.
Excellent communication and cross-functional collaboration skills, including the ability to explain technical decisions and trade-offs to varied audiences.

Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$195,300 - $270,400 USD

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

Canada | Remote - Anticipated Base Salary Range

$182,800 - $230,000 CAD

What you'll love

At Upstart, our benefits for full-time employees are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

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Skills

Lead a team
Full-stack development
Coaching
Communication skills
Collaboration
Mental health
Financial planning

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