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Added 1 hour ago
Principal Mechanical Engineer/Sr. Principal Mechanical Engineer
Northrop Grumman
Oklahoma City, OK
…Solutions and Specialized Test Equipment for the Sentinel Missile platform. We also work on and assist with the USAF B-2, E-3, and numerous other Government platforms. Our team members…
Added 2 hours ago
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Principal Product Manager – Modern Storage Platform
Nutanix
San Jose, CA
- $195,000 to $391,000 USD / year
5+ years of experience in product management, with a focused history of developing cloud-native platforms, enterprise-grade storage solutions, and/or sophisticated data protection software,…
Added 2 hours ago
Associate Director, R&D - New Product Development
BD (Becton, Dickinson and Company)
San Diego, CA
Experience leading multidisciplinary engineering teams across hardware, software, systems, and product development functions.
Added 2 hours ago
S
Senior Full Stack Engineer, AI Products - Stout Strategy
Stout
Denver, CO
- $87,000 to $195,000 USD / year
…covers a lot of ground. You will work closely with the Managing Director, Applied Innovation, who leads the group, and collaborate day to day with the other engineers and our UI/UX and…
Added 3 hours ago
Lead Director AI Platform Enablement Automation
CVS Health
Northbrook, IL
The Lead Director – AI Platform Enablement & Automation leads Integration Engineering with end-to-end ownership across PS, PCW, and Test Automation. This role ensures scalable, reliable,…
Added 3 hours ago
Manager Vulnerability Management
JetBlue Airways Corp
LONG ISLAND CITY, NY
Position Summary At JetBlue, cyber security is driven by the concepts of Risk Management and Threat-Informed Defense, the study of current threats, actors and techniques to prioritize risks…
Added 4 hours ago
Director, Enterprise Data Engineering & Analytics
Marsh McLennan Inc.
NEW YORK, NY
Added 4 hours ago
Appian Software Developer
City of New York
New York, NY
FIT is seeking an experienced Appian Software Developer with a specialty in building feature rich internal and public facing applications using the Appian Platform to deliver exceptional…
Added 4 hours ago
Staff SW Systems Engineer
Extreme Networks, Inc.
Seattle, WA
This is a deeply technical and hands-on engineering organization. FDEs work directly with customers to understand complex problems and design, build, deploy, and stabilize production…
Added 7 hours ago
Director, AI Engineer (Remote Eligible)
Capital One
Dover, DE
…infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about…
Added 7 hours ago
Executive Assistant, VP, Product Management (Hybrid)
Cisco Systems, Inc.
San Jose, CA
…Silicon One business by bringing together product strategy, platform development, applications engineering, and customer enablement. The team focuses on delivering innovative silicon and…
Added 10 hours ago
Preventive Maintenance Technician
Meyer Jabara Hotels
Queens, NY
Experience with maintenance management software preferred (Hyatt BOB platform a plus).
Added 10 hours ago
J
Director, Software Engineering
Jobgether
Remote, United States
- $200,000 to $250,000 USD / year
As Director of Software Engineering, you will shape the technical foundations, engineering practices, and security strategy behind a growing education technology platform. Working across…
Added 11 hours ago
Cloud Platform Architect
MS Services Group, Inc.
Alpharetta, GA
The architect will work across platform engineering, application development, cloud infrastructure, cybersecurity, networking, operations, risk, and governance teams. The role will shape…
Added 12 hours ago
Director, Technical Program Management (Remote-Eligible)
Capital One
Jackson, MS
As a Director of Technical Program Management (TPM), we’re looking for someone that can help us lead programs that deliver on critical business goals and build large scale products &…
Added 13 hours ago
Senior Manager, Design Technology, AEC
Autodesk
Boston, MA
…AEC to join the Applied Intelligence design team within the Experience Foundations organization of the Architecture, Engineering, Construction (AEC) Division. We are bringing the power of…
Added 14 hours ago
Application developer senior
Starbucks Coffee Company
Nashville
This role contributes to that mission by building and evolving a unified internal web platform composed of reusable frameworks, shared components and modern applications which enables…
Added 14 hours ago
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Principal AI/ML Engineer Remote Nationwide or Office-Based in MN/DC/NJ
UnitedHealth Group
Eden Prairie, MN
- $164,600 to $282,200 USD / year
As the Principal AI/ML Engineer for GTS, you will serve as a director-level, hands-on technical leader who researches, designs, builds, and ships enterprise AI solutions for healthcare…
Added 14 hours ago
Director, GTM AI Engineering
Samsara
Remote, United States
10+ years across software engineering, machine learning, data science, or data platforms, including meaningful leadership experience. You still write code regularly.
Added 14 hours ago
Staff Engineer Mechanical
Northrop Grumman
Oklahoma City
Experience with any of the following CAD Software Tools and Data Management Products: CATIA, SolidWorks Mechanical/PDM, Siemens NX/Capital, Enovia SmarTeam, Team Center, ANSYS…
Added 14 hours ago
Sr Principal Engineer Electronics
Northrop Grumman
Oklahoma City
Experience with any of the following CAD Software Tools and Data Management Products: CATIA, SolidWorks Mechanical/PDM, Siemens NX/Capital, SEE Electrical Expert, Microsoft Visio, National…
Added 14 hours ago
Senior Engineering Manager, Borrower Experience
Upstart
Remote, United States
10–15 years of software engineering experience, including 4–7 years in engineering management.
Added 14 hours ago
Vice President, Marketing
SmartRent
Phoenix, AZ
SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software,…
Added 15 hours ago
Sr Director, Product Management - Supply Chain
Five Below Inc
Philadelphia, PA
The Senior Director of Product Management, Supply Chain is accountable for defining and driving the product strategy, roadmap, execution, and value realization for technology capabilities…
Added 15 hours ago
Director of Flight Software
Singularity Defense Corp.
Gardena, CA
Lead, mentor, and grow the Flight Software engineering team, including technical direction, hiring, professional development, and performance management.

Upstart

Senior Engineering Manager, Borrower Experience

Remote, United States

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Job details

Experience: 10–15 years of software engineering experience, including 4–7 years in engineering management.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team

Upstart’s Borrower Experience team builds the experiences that help borrowers manage their loans from funding through final repayment. As part of Servicing, the team owns borrower-facing web and mobile experiences, including the Funded Borrower Dashboard, payment journeys, and Sierra, our servicing AI agent. Our mission is to make managing a loan simple, transparent, and empathetic - helping borrowers make payments, find support, and stay on track.

Our work directly influences borrower trust, payment success, operational efficiency, and Upstart’s financial performance. We partner closely with Product, Design, Operations, Analytics, and Compliance to turn complex servicing needs into intuitive products backed by reliable, scalable systems.

As the Senior Engineering Manager, Borrower Experience, you will lead a team of fullstack engineers with ownership across user interfaces, backend services, APIs, and integrations. Reporting to the Director of Engineering, you will shape technical strategy, develop a high-performing team, and deliver borrower-facing products that balance usability, delivery speed, reliability, and compliance. You will also help modernize our servicing architecture, creating foundations that make it easier to build and improve borrower experiences.

How you’ll make an impact

Lead, coach, and grow a team of fullstack engineers delivering borrower-facing web and mobile experiences.
Own technical execution across the stack, connecting intuitive user interfaces with reliable backend services, APIs, and servicing systems.
Partner with Product and Design to improve the Funded Borrower Dashboard, payment journeys, and AI-powered support experiences.
Define and execute a multi-quarter technical strategy that advances borrower experience and Servicing priorities.
Guide architectural decisions and modernization efforts that improve system reliability, observability, maintainability, and development speed.
Collaborate with cross-functional partners to simplify complex borrower needs and regulatory requirements into clear, accessible product experiences.
Build a culture of ownership, product quality, experimentation, and operational excellence, with clear visibility into priorities, delivery risks, and trade-offs.

Minimum Qualifications

10–15 years of software engineering experience, including 4–7 years in engineering management.
Experience leading fullstack engineering teams that build and operate customer-facing products.
Strong technical depth across frontend architecture, backend services, APIs, distributed systems, and system design.
Demonstrated ability to partner with Product and Design to deliver intuitive user experiences and measurable business outcomes.
Proven experience leading teams in regulated domains such as fintech, payments, or lending.
Experience defining and delivering complex technical strategies while balancing product delivery with architectural improvements.
A strong track record of hiring, coaching, and developing high-performing engineers.
Excellent communication and cross-functional collaboration skills, including the ability to explain technical decisions and trade-offs to varied audiences.

Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$195,300 - $270,400 USD

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

Canada | Remote - Anticipated Base Salary Range

$182,800 - $230,000 CAD

What you'll love

At Upstart, our benefits for full-time employees are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

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Skills

Lead a team
Full-stack development
Coaching
Communication skills
Collaboration
Mental health
Financial planning

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