Jobs in the United States

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Added 2 mins ago
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Pharmacy Customer Service Associate
Walgreens
NEWNAN, GA
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 mins ago
SO
Mechanic - Rural ARFF - Advanced Journey (PCN 252278)
State of Alaska
Yakutat, AK
- $34.43 to $36.75 USD / hour
Added 20 mins ago
Converge for FSI - RAE, Lead Product Manager_Products & Platforms
Deloitte
Tempe, AZ
Design, build, and operate digital experiences and features within the RAE platform by leading the product team to define capabilities, create user stories, and lead technology execution…
Added 20 mins ago
Sr Manager Operations Support
Republic Services
Phoenix, AZ
POSITION SUMMARY: The Senior Manager, Operations Support is responsible for driving operational excellence and enabling continuous improvement across field operations. This role leads the…
Added 20 mins ago
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Technical Project Manager - Mobile Engineering
ManpowerGroup
Phoenix, AZ
- $55 to $60 USD / hour
Our banking client is seeking a Technical Project Manager to join their Mobile Engineering team. As a Technical Project Manager, you will be part of the Mobile Engineering organization…
Added 21 mins ago
Manager, Manufacturing Operations
Virgin Galactic
Mesa, AZ · Phoenix, AZ
Virgin Galactic is seeking an experienced and inspired Manager of Manufacturing Operations to lead manufacturing execution for our Rocket Motor production. Guided by our values, “Safety…
Added 21 mins ago
Welder
Metso Outotec
Mesa, AZ
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 21 mins ago
Shop Machinist - 1st & 2nd Shift
Metso Outotec
Mesa, AZ
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 21 mins ago
Quality Control Inspector
Metso Outotec
Mesa, AZ
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 26 mins ago
Clinical Research Project Manager A
Trustees of University of Pennsylvania
United States
Added 26 mins ago
Clinical Research Coordinator A
Trustees of University of Pennsylvania
United States
Independent program coordination - Independently coordinate and oversee a national speaker series, including developing timelines, coordinating speakers and stakeholders, managing…
Added 34 mins ago
Cloud Platform Architect
Morgan Stanley
Alpharetta, GA · Alpharetta
PEArch is seeking a Cloud Platform Engineering Architect to support the ETRADE Cloud program. The role will contribute to the design and evolution of secure, resilient, scalable, automated,…
Added 40 mins ago
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Senior Manager, Data Collections Operations
Walden Robotics
Cambridge, MA
- $187,000 to $250,000 USD / year
Every capability our robots learn starts with data. The Senior Manager, Data Collection Operations leads the team that produces it, on real robots, in simulation, and through egocentric…
Added 48 mins ago
Senior Manager, Paid Social
CVS Pharmacy, Inc.
Remote, United States
…how customers discover, engage with, and choose CVS across digital…
Added 48 mins ago
Manager, Paid Social
CVS Pharmacy, Inc.
Remote, United States
The Manager, Paid Social is responsible for executing, managing, and optimizing paid social media campaigns that drive awareness, engagement, conversion, and customer loyalty. This role…
Added 59 mins ago
Director of Guest Services
The Twin Fin
Honolulu, HI
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 1 hour ago
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Assistant Manager, Bus & Rail Stores
TriMet
Portland, OR
- $88,247 to $132,372 USD / year
The Assistant Manager of Bus & Rail Stores is responsible for supervising material management activities at multiple locations and shift times, including receiving, storage and inventory…
Added 1 hour ago
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Executive Assistant - GM
TriMet
Portland, OR
- $38.92 to $58.38 USD / hour
…support and acts as a primary point of contact for the General Manager (GM). This role manages and coordinates administrative matters for the Office of the General Manager. Additionally,…
Added 1 hour ago
High School Geometry Teacher
K12 Management Inc.
Remote, United States
…student success. With an innovative platform, comprehensive digital courseware, adaptable technology, and extensive support, we are equipped to help your school or district empower a…
Added 1 hour ago
MI
Program Associate, IVLP
Meridian International Center
Washington, DC
- $45,150 to $66,701 USD / year
During virtual programs, creates and updates Digital Program Book and serves as technical coordinator for online meetings.
Added 1 hour ago
MI
Researcher, Space
Meridian International Center
Washington, DC
- $75,000 to $85,000 USD / year
Coordinate with Meridian’s communications team and designers on the digital, PDF, and print versions of the guide, and support its launch and dissemination.
Added 1 hour ago
Digital Solutions Delivery Manager
Saint-Gobain
NORTHBORO, MA
The Digital Solutions Delivery Manager will lead the delivery of digital applications and technical implementations within the R&D organization and CertainTeed Business Units turning…
Added 1 hour ago
Manager, Commercial Programs & Excellence- Spine
J&J Family of Companies
Raynham, MA
The Manager, Commercial Programs & Excellence leads defined commercial initiatives for US Spine Sales, translating business priorities into actionable plans, insights, and execution.…
Added 1 hour ago
Product Line Manager, Equipment
Corning Incorporated
Tewksbury, MA
Reporting to the Business Manager this position has global commercial responsibility for the Equipment portfolio. The position requires interaction with individuals in all areas of Corning…
Added 1 hour ago
Retail Media Partnerships Manager, Staples Media Network
Staples
Framingham, MA
The Retail Media Partnerships Manager, Staples Media Network, plays a critical role in managing vendor partnerships and driving media revenue growth. In this role, you will own a portfolio…

Upstart

Senior Engineering Manager, Borrower Experience

Remote, United States

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Job details

Experience: 10–15 years of software engineering experience, including 4–7 years in engineering management.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team

Upstart’s Borrower Experience team builds the experiences that help borrowers manage their loans from funding through final repayment. As part of Servicing, the team owns borrower-facing web and mobile experiences, including the Funded Borrower Dashboard, payment journeys, and Sierra, our servicing AI agent. Our mission is to make managing a loan simple, transparent, and empathetic - helping borrowers make payments, find support, and stay on track.

Our work directly influences borrower trust, payment success, operational efficiency, and Upstart’s financial performance. We partner closely with Product, Design, Operations, Analytics, and Compliance to turn complex servicing needs into intuitive products backed by reliable, scalable systems.

As the Senior Engineering Manager, Borrower Experience, you will lead a team of fullstack engineers with ownership across user interfaces, backend services, APIs, and integrations. Reporting to the Director of Engineering, you will shape technical strategy, develop a high-performing team, and deliver borrower-facing products that balance usability, delivery speed, reliability, and compliance. You will also help modernize our servicing architecture, creating foundations that make it easier to build and improve borrower experiences.

How you’ll make an impact

Lead, coach, and grow a team of fullstack engineers delivering borrower-facing web and mobile experiences.
Own technical execution across the stack, connecting intuitive user interfaces with reliable backend services, APIs, and servicing systems.
Partner with Product and Design to improve the Funded Borrower Dashboard, payment journeys, and AI-powered support experiences.
Define and execute a multi-quarter technical strategy that advances borrower experience and Servicing priorities.
Guide architectural decisions and modernization efforts that improve system reliability, observability, maintainability, and development speed.
Collaborate with cross-functional partners to simplify complex borrower needs and regulatory requirements into clear, accessible product experiences.
Build a culture of ownership, product quality, experimentation, and operational excellence, with clear visibility into priorities, delivery risks, and trade-offs.

Minimum Qualifications

10–15 years of software engineering experience, including 4–7 years in engineering management.
Experience leading fullstack engineering teams that build and operate customer-facing products.
Strong technical depth across frontend architecture, backend services, APIs, distributed systems, and system design.
Demonstrated ability to partner with Product and Design to deliver intuitive user experiences and measurable business outcomes.
Proven experience leading teams in regulated domains such as fintech, payments, or lending.
Experience defining and delivering complex technical strategies while balancing product delivery with architectural improvements.
A strong track record of hiring, coaching, and developing high-performing engineers.
Excellent communication and cross-functional collaboration skills, including the ability to explain technical decisions and trade-offs to varied audiences.

Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$195,300 - $270,400 USD

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

Canada | Remote - Anticipated Base Salary Range

$182,800 - $230,000 CAD

What you'll love

At Upstart, our benefits for full-time employees are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

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Skills

Lead a team
Full-stack development
Coaching
Communication skills
Collaboration
Mental health
Financial planning

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