Campus Admissions Representative Local

Position Overview

Our Local Campus Admissions Representative works to change the world, one life at a time, by helping students achieve their dreams through technical training. One should enjoy making connections and thrive in a fast-paced, goal driven and compliance focused environment. This is the role for you if you are a competitive, charismatic, sales professional who has the ability to coach, collaborate and motivate others. This is a work hard/play hard environment where you will have monthly enrollment goals, and you will be motivated by competing within your own team. You have been successful in sales because you are an active listener, you are able to work with and through different personalities, you don't let rejection knock you down, you're open to coaching and feedback, and you thrive in an environment where helping students achieve their goal of graduating from UTI is rewarded.

Pay Range: $29.00 - $33.00 Location: Onsite - Bloomfield, NJ

What We Offer:

• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered What You'll Do
• Interfaces with students located within the local state area where campus resides; determines goals and motivations by using a consultative sales approach that includes open-ended questions and active listening.
• Effectively delivers the Educational Value Proposition for all UTI, NTI and MMI programs to prospective students.
• Delivers program information via telephone and written materials, communicating school policies, processes, and procedures throughout the entire student life cycle.
• Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items to ensure student understands the entire UTI/NTI/MMI education decision.
• Conducts follow-up calls throughout the student life cycle to ensure student success.
• Participates in Campus events and tours prospective students as needed.
• Maintains CRM database to company standards.
• Proactively establishes relationships with other departments at the Campus.
• Accountable to perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies
• Stays informed of current trends and changes in the industry through participation in admission training meetings and required representative programs.
• Other duties as assigned.

What You'll Bring

Education / Experience

• High School Diploma or GED (required)
• Minimum one (1) year experience in admissions, enrollment, consultative sales, relationship management, customer service, or a related field (required)
• Experience building relationships, influencing decisions, and guiding individuals through a decision-making or enrollment process (required)

Skills

• Demonstrate basic understanding of core job functions and tools
• Follow instructions and established procedures with supervision
• Participate in team discussions and training sessions
• Ask clarifying questions to build understanding
• Show openness to feedback and learning
• Use standard software tools (e.g., Microsoft Word, Excel) at a beginner level
• Maintain focus on assigned tasks and meets basic deadlines
• Demonstrate curiosity and willingness to develop new skills
• Follow structured guidance to complete assigned work
• Builds strong customer relationships and delivers customer-centric solutions
• Achieves results consistently, even in tough circumstances
• Develops and delivers multi-mode communications tailored to diverse audience needs
• Seeks new growth opportunities and challenges through formal and informal development channels

Standard Abilities

Able and willing to:

• Communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at Company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

Work Environment

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
• No travel required

About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.

• Interfaces with students located within the local state area where campus resides; determines goals and motivations by using a consultative sales approach that includes open-ended questions and active listening.
• Effectively delivers the Educational Value Proposition for all UTI, NTI and MMI programs to prospective students.
• Delivers program information via telephone and written materials, communicating school policies, processes, and procedures throughout the entire student life cycle.
• Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items to ensure student understands the entire UTI/NTI/MMI education decision.
• Conducts follow-up calls throughout the student life cycle to ensure student success.
• Participates in Campus events and tours prospective students as needed.
• Maintains CRM database to company standards.
• Proactively establishes relationships with other departments at the Campus.
• Accountable to perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies
• Stays informed of current trends and changes in the industry through participation in admission training meetings and required representative programs.
• Other duties as assigned.

Education / Experience

• High School Diploma or GED (required)
• Minimum one (1) year experience in admissions, enrollment, consultative sales, relationship management, customer service, or a related field (required)
• Experience building relationships, influencing decisions, and guiding individuals through a decision-making or enrollment process (required)

Skills

• Demonstrate basic understanding of core job functions and tools
• Follow instructions and established procedures with supervision
• Participate in team discussions and training sessions
• Ask clarifying questions to build understanding
• Show openness to feedback and learning
• Use standard software tools (e.g., Microsoft Word, Excel) at a beginner level
• Maintain focus on assigned tasks and meets basic deadlines
• Demonstrate curiosity and willingness to develop new skills
• Follow structured guidance to complete assigned work
• Builds strong customer relationships and delivers customer-centric solutions
• Achieves results consistently, even in tough circumstances
• Develops and delivers multi-mode communications tailored to diverse audience needs
• Seeks new growth opportunities and challenges through formal and informal development channels

Standard Abilities

Able and willing to:

• Communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at Company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

Work Environment

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
• No travel required