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UNIVERSAL MANAGEMENT SERVICES, INC.

IT Project Manager

Warren, MI, United States

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Job details

Experience: 7+ years of IT project management experience, including leading complex, multi-team, or multi-vendor projects.
Posting language: English
Posted: Nov 12, 2026

Original job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Universal Logistics is seeking a Senior IT Project Manager to lead complex, cross-functional initiatives spanning both enterprise IT and transportation-technology systems. This role owns projects end-to-end - from charter through post-implementation review - across areas such as transportation management systems (TMS), fleet telematics, EDI/ELD integrations, and general IT application and system-integration work. The Senior IT Project Manager operates with a high degree of autonomy on higher-risk, higher-visibility programs, selects the delivery approach (Agile, Waterfall, or hybrid) appropriate to each project, and provides guidance and informal leadership to project coordinators and less experienced PMs. This is a hands-on executioner role – your engagement has immediate impact!

Location: Warren, MI (fully onsite) FLSA Status: Exempt Direct Reports: May informally lead or mentor 1–2 project coordinators / junior PMs / Team members

Key Responsibilities

Project Leadership & Delivery

Lead the full lifecycle of enterprise IT and transportation-technology projects, including software development, system integrations, and platform implementations.
Develop project charters, scope statements, work breakdown structures, schedules, RACI, and RAID (risks, assumptions, issues, dependencies) logs.
Select and tailor the appropriate delivery methodology (Agile, Waterfall, or hybrid) based on project size, risk, and business need.
Monitor progress against schedule, scope, and budget; identify variances early and drive corrective action.

Transportation & Logistics Systems

Lead implementations and upgrades of transportation management systems (TMS), fleet telematics, freight visibility platforms, and EDI/ELD integrations.
Partner with operations, dispatch, safety, and compliance teams to align technology projects with DOT/FMCSA-related requirements (e.g., ELD mandate, IFTA reporting) where applicable.
Coordinate with carriers, brokers, 3PL partners, and technology vendors on integration timelines and data exchange requirements.

Risk, Budget & Vendor Management

Identify, track, and mitigate project risks, escalating issues that threaten scope, budget, or schedule.
Own project budgets: track expenses, forecast costs, and report variances to stakeholders and finance.
Manage vendor and contractor relationships, including statements of work, deliverables, and performance against contract terms.

Stakeholder Engagement & Team Leadership

Serve as primary point of contact for business and IT stakeholders throughout the project lifecycle.
Facilitate project meetings, steering committee updates, and executive status reporting.
Mentor and provide day-to-day guidance to project coordinators and junior project managers; may lead a small project team on larger initiatives.
Drive change management activities and user adoption planning for new systems and processes.

Governance & Continuous Improvement

Maintain comprehensive project documentation: plans, status reports, meeting notes, and decision logs.
Ensure deliverables meet quality standards, business requirements, and compliance obligations.
Conduct post-project reviews and lessons-learned sessions; drive adoption of process improvements across the PMO.

Qualifications

Required

Bachelor’s degree in Information Systems, Computer Science, Project Management, Business Administration, or related field, or equivalent experience.
7+ years of IT project management experience, including leading complex, multi-team, or multi-vendor projects.
Demonstrated experience managing project budgets, schedules, and vendor/contract relationships.
Strong leadership, facilitation, and cross-functional collaboration skills, with experience mentoring or informally leading other project staff.
Excellent verbal, written, and executive-level communication skills.
Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet, or similar.
Working knowledge of both Agile and Waterfall/traditional project management approaches.

Preferred

Experience in transportation, logistics, supply chain, or trucking industries, particularly with TMS, EDI, ELD, or telematics platforms.
PMP certification.
Agile/Scrum certification (CSM, PMI-ACP, or similar).
Familiarity with ITIL or other IT service management frameworks.
Experience with DOT/FMCSA compliance systems (ELD, IFTA, safety/compliance reporting).

Work Environment This position is fully onsite at our Warren, MI headquarters. No regular travel is required.

About Universal Logistics Universal Logistics Holdings is a multi-modal transportation and logistics provider offering a wide range of services including truckload and brokerage transportation, intermodal, and value-added solutions. This role sits within the corporate IT organization supporting technology initiatives across the enterprise and its transportation operations.

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More about this job

Skills

TMS
EDI
Software development
Regulatory compliance
Reporting
Vendor management
Stakeholder management
Team leadership
Change management
Documentation
Computer science
Project management
Leadership
Collaboration
Coaching
Communication skills
Microsoft Project
Jira
Smartsheet
Agile
Logistics
Supply chain management
PMP
Scrum
CSM
Paramedic
ITIL
IT service management

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Work requirements

Jobs in the United States