QMS Engineer III

Summary:

Responsible for upholding and improving product and process quality by analyzing data using leading-edge quality improvement tools and techniques, leading internal audits, and ensuring compliance with UIC’s Quality Management System and ISO 9001:2026 standards. Drives a Total Quality mindset by focusing on continuous improvement, customer satisfaction, and involving UIC employees in the quality process, ultimately improving product quality and efficiency.

Principal Accountabilities:

• Manages all Quality Management System processes (product development, sales order processing, material and service acquisitions, manufacturing, delivery install and acceptances, post-sale service, Advanced Process Lab, HR, Corrective Action and Preventative Action (CAPA) and Document Control) by working with the functional process owners.
• Leads internal quality audit planning, execution, and management reporting in support of ISO 9001 compliance, training and coordinating a supporting team of internal auditors.
• Facilitates external audits of Universal Instruments by our Registrar and customers as needed.
• Coordinates the Corrective & Preventative Action system to ensure timely identification, resolution, and prevention of issues or nonconformances by the appropriate department or team member.
• Project management for Quality System improvements, including out-of-box quality (OBQ) issues.
• Facilitates business process improvements by working with process owners and cross functional teams and applying appropriate methodologies.
• Trains and mentors employees and managers in the application of basic quality tools and problem-solving methods (8D, 5-Why, Ishikawa diagrams, etc.).
• Analyze Field Quality metrics relating to warranty claims and customer satisfaction to identify opportunities for improvement, escalating issues to product management as appropriate.

Minimum Requirements:

• BS degree in business or technical discipline and 5-7 years of experience, preferably in an engineering or manufacturing focus OR relevant associate’s degree and 8-10 years of experience.
• Certified Trained Lead Auditor (ISO 9001:2015); previous experience with IATF16949 preferred.
• Strong Knowledge of Quality Tools, Business Process Improvement (Lean/ Six Sigma) Methodology.
• Cross-functional project management experience preferred.
• Excellent interpersonal, presentation, and facilitation skills with ability to influence at all organizational levels.

Preferred Qualifications:

• An Associate Safety Professional certification or equivalent.

Responsibility for Quality Procedures or Direct Product Quality:

• Adheres to Universal Quality System policies and procedures and uses Total Cycle Time principles and standard problem-solving tools to continuously improve work processes.

Physical Demands:

• Requires the ability to use a computer on a frequent basis.
• Frequently required to access and manipulate various objects, tools, or controls.
• May have to remain stationary for extended periods but also needs to be mobile enough to navigate through the manufacturing floor and office work areas.
• May be required to travel regionally to our sister location up to 25% of the time.

Universal Instruments is an EOE/M/F/Vet/Disabled employer. Target Annual Base Salary: $85,000 – $95,000 + Robust Benefits

~ What “U” Can Do For You ~

Rewards Package:

• Competitive Compensation, Bonus Strategies, 401k Retirement Contribution Matching, Health Savings Options with Monthly Company Contributions and Investment Capability, Flexible Spending Options, Objective Merits, and Relocation Assistance.

Career Development:

• Relevant Tuition, Upskilling, and Certification Reimbursement, Mentorship, Educational Institution Relations, Career Pathing.

Work/Life Balance:

• Competitive Paid Time Off, Paid Holidays, and Wellness Hours.

Health & Wellbeing:

• Comprehensive Medical, Dental, Vision, Life, Disability, Employee Assistance Plan (“EAP”) and Other Supplemental Coverage Options.

Company Culture:

• Professional and Respectful Work Environment Driven by Our “6-C’s” Core Values: Customer-Centric, Collaboration, Creativity, Character, Courage, and Community.

Universal Instruments is a global leader in the design and manufacture of advanced automation assembly equipment. Our solutions are used to build some of today's high-tech gadgets, and to create the most advanced technologies in the fast-moving electronics industry. From cell phones and tablets to infrastructure, industrial, automotive, military and medical products, our innovative solutions play an integral role in driving the future of technology!