Jobs in the United States

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Sales Associate / Customer Service Representative
Drybar Shops
San Antonio, TX
Support your teammates and contribute to a fun, successful environment.
Added just now
A&
Histogolist
Ann & Robert H. Lurie Children's Hospital of Chicago
Streeterville, IL
- $28.5 to $46.6 USD / hour
Associate's Degree: Medical Technology (Required)
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PA Construction Superintendent
ALLY Construction Services
Allentown, PA
We’re an entrepreneur, fast-growing team of project managers, estimators, superintendents, safety and administrative support personnel. As leaders in quality construction management, we’re…
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PA Project Manager
ALLY Construction Services
Allentown, PA
We’re an entrepreneur, fast-growing team of project managers, estimators, superintendents, safety and administrative support personnel. As leaders in quality construction management, we’re…
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NJ Project Manager
ALLY Construction Services
Rahway, NJ
We’re an entrepreneur, fast-growing team of project managers, estimators, superintendents, safety and administrative support personnel. As leaders in quality construction management, we’re…
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NJ Commercial Project Manager
ALLY Construction Services
Springfield, NJ
We’re an entrepreneur, fast-growing team of project managers, estimators, superintendents, safety and administrative support personnel. As leaders in quality construction management, we’re…
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NJ Commercial Project Manager
ALLY Construction Services
Mount Laurel, NJ
We’re an entrepreneur, fast-growing team of project managers, estimators, superintendents, safety and administrative support personnel. As leaders in quality construction management, we’re…
Added 1 min ago
Electronics Technician II
Twenty-Six Defense
Talladega, AL
Must have the ability to follow written work instructions and maintain quality standards
Added 1 min ago
ND
Dental Hygienist (RDH)
NV DIETRICH DENTISTRY PC
Billings, MT
- $50 to $55 USD / hour
· Utilize digital technology to support clinical assessments, case acceptance, and patient communication
Added 1 min ago
GD
Dental Hygienist (RDH)
Given Dentistry, PLLC
Missoula, MT
- $50 to $55 USD / hour
· Utilize digital technology to support clinical assessments, case acceptance, and patient communication
Added 1 min ago
WD
Dental Hygienist (RDH)
WOW Dental AZ, PLLC
Westminster, CO
- $65 to $70 USD / hour
· Utilize digital technology to support clinical assessments, case acceptance, and patient communication
Added 1 min ago
Mental Health Technician
Endurion
Hurlbert Field, FL
…providing end-to-end solutions across intelligence, operations, and technology. Founded and led by former Special Operations Forces operators and mission experts, the organization is rooted…
Added 1 min ago
Senior Financial Analyst
Quantum Health, Inc.
Dublin, OH
You’ll help lead budgeting and forecasting, analyze performance, build financial models, support long-range planning, and create reporting for senior leadership, our Board of Directors,…
Added 2 mins ago
Front Office Associate
Ideal Dental
Prosper, TX
As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training,…
Added 2 mins ago
K
Part Time Store Cleaning & Operations Associate
Kohl's
United States
- Part-time
Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
Added 2 mins ago
Seasonal Store Cleaning & Operations Associate
Kohl's
United States
Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
Added 2 mins ago
Support Integration Specialist (Logistics Integration) - Associate
The Boeing Company
Saint Charles, MO
Support Integration Specialist (Logistics Integration) - Associate
Added 2 mins ago
Manufacturing Engineer (Entry-Level or Associate)
The Boeing Company
Berkeley, MO
Boeing Test & Evaluation (BT&E) is seeking a Manufacturing Engineer to support the Environmental Test Design Engineering team in Berkeley, MO.
Added 2 mins ago
LPN-Director of Nursing
Brookdale Senior Living Inc.
Sarasota, FL
The Director of Nursing candidate must have previous assisted living and memory care experience
Added 2 mins ago
UG
Full-Time Faculty Assistant or Associate Professor Legal Studies
UMass Global
Remote, United States
- $105,000 to $120,000 USD / year
- Full-time
…reskill, and move forward without putting life on hold through technology-enabled, real-world learning. With 55+fully online, career-focused programs designed around the realities of work,…
Added 2 mins ago
ER
Patient Access Associate Specialist - PRN
Ensemble RCM LLC
Bristol, TN
- $17 to $18.15 USD / hour
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off,…
Added 2 mins ago
Strategy and Performance Lead
USA - 3383 Shire Human Genetic Therapies, Inc.
MA
Employees in hybrid roles are required to work on-site a minimum of three (3) days per week
Added 2 mins ago
Sr. Associate, Systems Engineer
L3Harris Technologies
Clifton, NJ
For 60 years, customers have turned to L3Harris capabilities in Electronic Warfare (EW), Electronic Support Measures (ESM) and Electronic Intelligents (ELINT) to dominate the…
Added 2 mins ago
Escrow & Customer Service Manager
Rhode Island Housing
Providence, RI
…identifying, assessing, and mitigating operational risks to support organizational effectiveness and customer…
Added 3 mins ago
Supervisor, Utilities
Leprino Foods Company
Allendale, MI
Associate degree in mechanical, electrical, or industrial technology, or equivalent hands-on experience.

Universal Data Inc

Helpdesk Administrator I

New Orleans, LA, United States

Apply on udi.isolvedhire.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

BASIC PURPOSE

Helpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. This position is also responsible for dispatching service tickets that cannot be resolved at the Help Desk I level. These services are typically provided for company supported computer applications and platforms. Provides "break -fix" support for PC hardware and software. The Helpdesk Administrator I is prepared to answer the most commonly asked questions or provide resolutions that often belong in an FAQ or knowledge base. If the issue isn't resolved, the Helpdesk Administrator I will escalate the issue to the Helpdesk Administrator II. This position may also provide onsite support for projects led by System and Network Engineers. This position will have a basic understanding of helpdesk policies and procedures, printers, switches, routers, firewalls, VLANS, VOIP.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides Windows OS Desktop support
Provides Microsoft Office Suite installation and support
Provides Printer / Scanner Desktop Installation and support
Provides Desktop Hardware replacement / installation
Provides Desktop setup, configuration, and installation
Provides Windows Desktop OS patching, upgrade, and PC migration
Provides Mobile device support setup/configuration
Ticket dispatching
Desktop application support and vendor coordination for troubleshooting
Basic ability to support the following (as examples): o UPS battery backups o Switches o Routers/Firewalls o Cabinets / Patch Panels o Access Points
Basic troubleshooting of wireless connectivity
Makes basic changes to Cisco VOIP handsets
Assist with deployments of network projects
≥80% of remote support
All other duties as assigned.
Maintains professional and technical knowledge via professional development and maintaining certifications

BEHAVIORAL COMPETENCIES

Communication: Excellent ability in requirements gathering, documentation and articulating technical and functional contents to technical and non-technical audiences
Leadership: Foster a high-performance culture characterized by service leadership, collaboration and transparency that will result in strong team morale, effective talent utilization, and partnership across functional areas of the organization.
Composure: Works well under pressure and in stressful situations.
Customer Focus: Strong customer service skills; must possess a "can do" and team oriented attitude. Responds with a sense of urgency, solicits feedback to improve service, responds to requests for assistance and meets commitments.
Ethics/values: Works by UDI's core values.
Initiative/Action Oriented: Acts on priorities, problems and opportunities to achieve individual results in a proactive and timely manner. Functions well in multi -tasking environment. Adopts course if current one is not working.
Integrity/Trust: Is accountable and maintains the confidentiality of UDI's corporate data.
Interpersonal Skills: Works well with others; builds relationships; uses diplomacy and tact; works effectively with the management team and respect differences of opinion.
Motivating Others: Creates an environment in which people are inspired to do their best and feel they belong. Sets appropriate example for others.
Planning/Goal Setting: Plan, organize, and set goals.
Problem Solving: Solution-driven, flexible and creative in problem solving.
Self-development: Strong commitment to ongoing professional development.

KNOWLEDGE, SKILLS, ABILITIES

Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Language Comprehension and Expression: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive presentations to management, customers, and staff.
Managing Change and Flexibility: Ability to multi-task while setting appropriate priorities to achieve goals. Includes ability to adapt to changes in the work environment, manage competing demands and can deal with frequent change, delays or unexpected events.
Organization: Ability to plan and organize; including the ability to anticipate tasks, set priorities, and meet strict timelines under considerable changes in priorities at times.
Investigative/Reasoning: Ability to define problems, collects data, establishes facts, and draw valid conclusions.
Responsibility and Accountability: The ability to meet commitments made to yourself and others; keeping promises you make, and acknowledging and accepting the choices you have made, the actions you have taken, and the results they have led to. Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations.

MINIMUM QUALIFICATIONS

High School Diploma or equivalent required. Associate Degree in Information Technology or related field preferred.
Previous computer technical support preferred.
Must possess current CompTIA A+, Network+ or Security + certification (to be obtained within first 90 days if not currently certified).
Basic knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Understanding of Active Directory to unlock and reset passwords.
Proficient with troubleshooting Windows Operating systems.
Ability to troubleshoot and resolve email issues, specifically MS Outlook.
Ability to communicate clearly and professionally, both verbally and in writing.
Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.

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Jobs in the United States