Community Engagement Representative

Overview

UnityPoint Clinic

Community Engagement Representative

PACE (Program of All-Inclusive Care for the Elderly)

Monday-Friday 8:00AM-4:30PM

Full Time Benefits

Help expand access to vital community-based care as a Community Relations Coordinator within the PACE program. Under the Director of Operations, you will support contract negotiation, provider coordination, credentialing, and ongoing contract oversight. You’ll also play a key role in promoting the PACE program, building relationships with community organizations, and supporting participant referrals. This role is ideal for someone who enjoys relationship-building, collaboration, and advancing programs that make a meaningful difference in the lives of older adults.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Support enrollment goals by developing and executing strategic marketing plans in coordination with enrollment and administrative leadership.
• Lead creation and oversight of promotional materials, campaigns, media relations, and community outreach activities.
• Ensure all marketing efforts comply with CMS and Iowa Medicaid guidelines, including submission and revision processes.
• Represent the program at conferences, networking events, and community meetings while maintaining accurate tracking of outreach activities.
• Oversee contract development, negotiation, credentialing, and ongoing compliance for provider networks.
• Maintain accurate contract files and ensure adherence to federal, state, and local regulations.
• Serve as the primary liaison for contracted providers, supporting onboarding, education, and ongoing communication.
• Monitor provider compliance including licensure, background checks, and required documentation, while escalating concerns and supporting quality reporting and performance improvement efforts.
• Foster strong, collaborative relationships with current and prospective partners to support program success.

Qualifications

Education:

• Bachelor’s degree in business or health care related field OR equivalent experience in health care or related field required.

License(s)/Certification(s):

• Valid driver’s license required.
• Valid Auto Insurance required.
• IA Child Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire.
• IL Child Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire.
• IA Adult Dependent Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire.
• IL Adult Dependent Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire.