Jobs in the United States

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Added 2 mins ago
Quality Control Operations Specialist (Overnights)
Regeneron Pharmaceuticals, Inc (USA)
United States
Associate QC Lab Operation Specialist: 0-2+ years of relevant experience
Added 3 mins ago
TA
Service BDC/Rentals Associate
Teton Auto Group
Coos Bay, OR
- $16 to $17 USD / hour
Added 3 mins ago
BB
Instructional Coach
BHCC Bright Horizons Children's Centers, LLC
United States
- $53,000 to $66,500 USD / year
CDA with an educational plan to complete associate degree is required
Added 3 mins ago
BB
Administrative Assistant
BHCC Bright Horizons Children's Centers, LLC
United States
- $12.87 to $17.38 USD / hour
Long-term and short-term disability insurance
Added 3 mins ago
Administrative Assistant II
Invitrogen Holdings LLC
Detroit, MI
Prepare and submit union pension reports and related benefit documentation, and coordinate retiree life insurance payments and records.
Added 5 mins ago
Associate Modern Workplace Engineer
24 Hour Home Care - Corporate Division
CA
The Associate Modern Workplace Engineer supports the daily administration, maintenance, and optimization of TEAM's modern workplace technology environment. This role assists with Microsoft…
Added 5 mins ago
General Liability Claim Technical Specialist
Travelers Indemnity Co
Overland Park, KS · St. Paul, MN
…You will provide guidance and mentorship to Claim Reps and Associate Claim Reps, sharing knowledge and best practices to support their…
Added 6 mins ago
Retail Store Manager (Brand Experience Leader) - Porter Ranch Shopping Center
Bath and Body Works
Northridge, CA
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 6 mins ago
Retail Assistant Manager (Assistant Brand Experience Leader)-RIDGEDALE CENTER
Bath and Body Works
MINNETONKA, MN
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 6 mins ago
Retail Store Manager (Brand Experience Leader)-Outlet Collection at Riverwa
Bath and Body Works
New Orleans, LA
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 6 mins ago
L
Full Time - Fulfillment Associate - Day
Lowes
Wytheville, VA
- Full-time
…lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and…
Added 6 mins ago
Clinical Unit Leader - Cardiac Progressive Care Unit (PCU) - Berkeley Hospital - Weekend Only
Roper St. Francis Healthcare
Summerville, SC
Associate of Nursing, nursing (required) OR Diploma in Nursing (required)
Added 7 mins ago
Hospice Liaison
Agape Care Group
Wichita, KS
Education: Minimum of an Associate Degree required in the field of study or proven work experience in a health-related field
Added 7 mins ago
Account Executive - Hospice
Agape Care Group
Clemson, SC
Education: Minimum of an Associate Degree required in the field of study or proven work experience in a health-related field
Added 7 mins ago
W
Home Team Associate
Walmart
JAMESTOWN, ND
- $17 to $30 USD / hour
…benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits…
Added 7 mins ago
Investments & M&A Associate - Corporate Development
Indeed
Bismarck, ND
We are looking for an Associate to work on strategic investments and M&A in Indeed's Corporate Development team. The team shapes long-term strategy by examining the comparative landscape…
Added 7 mins ago
HF
Retail Stocking Supervisor
Harbor Freight Tools
BISMARCK, ND
- $20 USD / hour
…(and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will…
Added 7 mins ago
HF
Senior Retail Stocking Associate
Harbor Freight Tools
FARGO, ND
- $16.5 USD / hour
186560BRJob Description: A Senior Retail Stocking Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work…
Added 8 mins ago
Licensed Practical Nurse (LPN) - Med-Surg
Lifepoint Health
Russellville, AR
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Added 9 mins ago
PP
Front Desk Associate- Dripping Springs
Pet Paradise
Austin, TX
- $14 USD / hour
Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Dripping Springs resort as a Front Desk Associate.
Added 9 mins ago
PP
Front Desk Associate- Chesterfield
Pet Paradise
Chesterfield, VA
- $13 USD / hour
Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Chesterfield resort as a Front Desk Associate.
Added 9 mins ago
PP
Front Desk Associate - Cedar Park
Pet Paradise
Cedar Park, TX
- $13.5 USD / hour
Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Cedar Park resort as a Seasonal Front Desk Associate.
Added 9 mins ago
CC
Mental Health Professional - Jail Services
Catholic Charities Serving Central Washington
Wenatchee, WA
- $40.76 to $45.86 USD / hour
Mental Health Counselor or Associate (LMHC or LMHCA), Independent Clinical Social Worker or Associate (LICSW or LICSWA), Marriage & Family Therapist or Associate (LMFT or LMFTA) licenses or…
Added 9 mins ago
CT Technologist - Computed Tomography Technologist
Supplemental Health Care
Sylva, NC
Associate’s or Bachelor’s degree from an accredited Radiologic Technology program
Added 11 mins ago
SU
Construction Management Faculty
Southern Utah University (UT)
Cedar City, UT
- $67,208 to $102,956 USD / year
Lecturer, Assistant or Associate Professor, non-tenure-track

Unity Hospice

Customer Support Associate

De Pere, WI, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Description Customer Support Associate

Unity is seeking a Customer Support Associate to join our dedicated team. Reporting to the Administrative Support Supervisor, this individual will serve as the first point of contact for patients, families, staff, and external providers. The ideal candidate will possess excellent communication skills, a compassionate demeanor, and a commitment to providing exceptional customer service in a fast-paced environment.

As the leader in end-of-life care, Unity Hospice is committed to attracting and retaining a diversified workforce consisting of motivated, engaged, and mission-driven staff members. We are dedicated to a culture reflective of our core values of Excellence, Collaboration, Integrity, Compassion, and Accountability. Working for Unity Hospice is a calling, and the people who answer are filled.

Schedule: Full-time, Monday–Friday, 8:30 a.m.–5:00 p.m. This is an in-office position located at Unity’s Administrative Building in De Pere, WI.

Essential Job Duties and Responsibilities:

Reporting to our Administrative Support Supervisor, Unity’s Customer Support Associate will perform various duties while providing excellent customer service, keeping our patient and family experience at the forefront. The Customer Support Associate will interact with patients, family members, Unity staff, and other external providers via telephone to direct patient phone calls appropriately, as well as receive, and relay messages for patients and staff.

Provide outstanding customer service while answering and directing incoming phone calls that may often be sensitive in nature.
Treat Unity staff, patients, and patient’s families with respect with each interaction.
Recognize areas for process improvement and take initiative on procedure updates with little or no guidance.
Act as a lead for small projects, as assigned.
Collaborate with team members and colleagues throughout the organization to perform various assignments for other departments.
Engages as a team player and can also succeed independently with little to no supervision.
Maintain and enhance professional and technical knowledge as it pertains to the Customer Support Associate role.
Abide by HIPPA Rules and Regulations, as well as Unity’s Rules, Regulations and Guidelines.
Other duties and projects, as assigned.

Why Unity? Unity is dedicated to supporting your well-being, growth, and success with a range of valuable benefits!

Health: We provide comprehensive health benefits, including medical, dental, and vision insurance, Health Savings Accounts, and flexible spending options for medical and dependent care. On-site health risk assessments and flu shots are also available to keep you and your family well.

Life: Unity values work-life balance, offering paid time off, extended illness and injury bank, bereavement leave, an Employee Assistance Program, and fitness membership reimbursement to support your personal needs and interests outside of work.

Security: For your financial peace of mind, Unity offers a 403(b) retirement savings plan, group life insurance, voluntary life insurance, as well as accident, critical illness, and disability insurance options.

Compensation: We reward your skills and commitment with competitive pay, overtime opportunities for hourly roles, and mileage reimbursement.

Career: Grow with Unity through internal and external learning opportunities, education assistance, and leadership development programs designed to support your professional journey.

All new employees are eligible for benefits on the first of the month following their date of hire. For a full list of benefits: https://unityhospice.org/careers

Choose Unity as the place to grow your career, make a meaningful impact, and be valued every step of the way. Apply today to join a team that invests in you, both personally and professionally.

Requirements

Minimum Qualifications & Certification/Licensure:

Minimum of high school diploma/GED or equivalent work experience; associate degree preferred.
Minimum of two years of experience in a health care setting preferred.
Minimum of 45 WPM.

Knowledge, Skills, and Abilities:

Computer proficiency (MS Office – Word, Excel, and Outlook)
Ability to communicate effectively, both verbally and in writing.
Perform other job-related duties as assigned.
Ability to adjust to frequently changing demands.
Ability to communicate effectively with people of diverse backgrounds and ages.
Strong organizational skills and attention to detail.
Advanced technical/computer skills with the ability to use at least 2 or 3 different programs simultaneously. Proficiency in Word, Excel, Outlook a plus.
Strong work ethic with a professional, positive attitude.
Ability to prioritize workload and thrive in a fast-paced environment.
Effective organization and time management skills

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