Jobs in the United States

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Added 7 days ago
MD
Advance Practice Provider NP/PA
MinuteClinic Diagnostic of Texas, PLLC
Plano, TX
- $65.5 to $76 USD / hour
…Quality, Safety, Shared Governance, Well-being, and Professional…
Added 7 days ago
Financial Advisor - Bethesda, MD - Market 34, Region 313
Edward Jones
United States
A culture of continuous improvement and professional development
Added 7 days ago
Financial Advisor - Hanover, MD - Market 34, Region 250
Edward Jones
United States
A culture of continuous improvement and professional development
Added 7 days ago
Financial Advisor - Severna Park, MD - Market 34, Region 250
Edward Jones
United States
A culture of continuous improvement and professional development
Added 7 days ago
Financial Advisor - Takoma Park, MD - Market 34, Region 313
Edward Jones
United States
A culture of continuous improvement and professional development
Added 7 days ago
Practice Manager
Oak Street Health MSO LLC
Oklahoma City, OK
The purpose of an Associate Practice Manager at Oak Street Health is to lead and manage operations at a single primary care clinic location in accordance with company values and standards.
Added 7 days ago
Retail Print Manager
The ODP Group
Ogden, UT
Drives a sales-focused environment through the training and development of all associates, inclusive of print.
Added 7 days ago
SJ
Parts Associate
San Jose Boilers
San Jose, CA
- $55 to $57 USD / hour
…informed decisions about your boiler operations, including design, development, purchasing, maintenance and repairs. To ensure maximum performance and efficiency, we provide customers with…
Added 7 days ago
Registered Nurse - Cardiac Medical Critical Care FT Nights
Indianapolis, IN
Strong emphasis on professional development, clinical education, and specialty certification
Added 7 days ago
Behavioral Health Associate 1
Longleaf Hospital
Alexandria, LA
CPR and de escalation and restraint certification required
Added 7 days ago
Behavioral Health Associate 1
Longleaf Hospital
Alexandria, LA
CPR and de escalation and restraint certification required
Added 7 days ago
BM
Behavioral Health Associate 1
Bayside Marin
San Rafael, CA
- $25 to $26 USD / hour
CPR and de escalation and restraint certification required
Added 7 days ago
Manager, Community and Store Experience
PetSmart
Phoenix, AZ
…This role oversees and owns the in-store Voice of the Customer program and customer experience vendor partnerships, applies customer and associate insights to improve experiences, and…
Added 7 days ago
WM
Associate Vterinarian
White Mountain Animal Hospital
Pinetop-Lakeside, AZ
- $130,000 to $160,000 USD / year
DVM Long-Term Incentive (LTI) Cash Program - earn annual bonuses based on your production
Added 7 days ago
Customer Support Associate
Unity Hospice
De Pere, WI
Unity is seeking a Customer Support Associate to join our dedicated team. Reporting to the Administrative Support Supervisor, this individual will serve as the first point of contact for…
Added 7 days ago
Group Product Marketer, Global Downstream
Becton, Dickinson and Company
United States
Ability to forecast product lines for short-term and long-term accuracy based on market development, sales trends, competition and changing market dynamics.
Added 7 days ago
Associate Director, US Pricing Contract Operations & Rebate Processing
Revolution Medicines
Remote, United States
This role can be based in Redwood City, CA location or can be remotely based with up to 15% travel
Added 7 days ago
PF
Retail Sales Associate - Blackhawk
Pet Food Express
Danville, CA
- $17.7 to $18.7 USD / hour
Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!
Added 7 days ago
Radiation Protection Functional Area Manager
LLNL
Livermore, CA
You will have the flexibility to work from home 1 day per week, after a probationary period
Added 7 days ago
Account Manager-MDU Sales & Support
TDS Telecom
Bend, OR
Location and Schedule: Hybrid work style with up to three days per week on-site in Bend, OR, Monday-Friday 8:00am-5:00pm PST · Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation
Added 7 days ago
Building Information Modeler
Wesco
Glenview, IL
…Building Information Modeling (BIM), CAD drafting, drawing development, and multidisciplinary coordination. You will work with internal teams, customers, contractors, consultants, and other…
Added 7 days ago
QB
Production Associate- 2nd Shift
Quanex Building Products Corporation
Cannon Falls, MN
- From $21 USD / hour
Added 7 days ago
Production Coordinator
Harmon, Inc.
West Chester, OH
Associate's degree in supply chain, operations, business, or a related field or applicable work experience in lieu of degree is strongly preferred.
Added 7 days ago
Logistics Manager, Operations Experience
The Home Depot
Atlanta, GA
Lead the strategy, development, and delivery of solutions that simplify and strengthen how distribution and fulfillment center leaders support their associates and drive operational…
Added 7 days ago
CPI Investigation Worker Trainee
TX-HHSC-DSHS-DFPS
ODESSA, TX

Unity Hospice

Customer Support Associate

De Pere, WI, United States

Apply on recruiting.paylocity.com About employer

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Description Customer Support Associate

Unity is seeking a Customer Support Associate to join our dedicated team. Reporting to the Administrative Support Supervisor, this individual will serve as the first point of contact for patients, families, staff, and external providers. The ideal candidate will possess excellent communication skills, a compassionate demeanor, and a commitment to providing exceptional customer service in a fast-paced environment.

As the leader in end-of-life care, Unity Hospice is committed to attracting and retaining a diversified workforce consisting of motivated, engaged, and mission-driven staff members. We are dedicated to a culture reflective of our core values of Excellence, Collaboration, Integrity, Compassion, and Accountability. Working for Unity Hospice is a calling, and the people who answer are filled.

Schedule: Full-time, Monday–Friday, 8:30 a.m.–5:00 p.m. This is an in-office position located at Unity’s Administrative Building in De Pere, WI.

Essential Job Duties and Responsibilities:

Reporting to our Administrative Support Supervisor, Unity’s Customer Support Associate will perform various duties while providing excellent customer service, keeping our patient and family experience at the forefront. The Customer Support Associate will interact with patients, family members, Unity staff, and other external providers via telephone to direct patient phone calls appropriately, as well as receive, and relay messages for patients and staff.

Provide outstanding customer service while answering and directing incoming phone calls that may often be sensitive in nature.
Treat Unity staff, patients, and patient’s families with respect with each interaction.
Recognize areas for process improvement and take initiative on procedure updates with little or no guidance.
Act as a lead for small projects, as assigned.
Collaborate with team members and colleagues throughout the organization to perform various assignments for other departments.
Engages as a team player and can also succeed independently with little to no supervision.
Maintain and enhance professional and technical knowledge as it pertains to the Customer Support Associate role.
Abide by HIPPA Rules and Regulations, as well as Unity’s Rules, Regulations and Guidelines.
Other duties and projects, as assigned.

Why Unity? Unity is dedicated to supporting your well-being, growth, and success with a range of valuable benefits!

Health: We provide comprehensive health benefits, including medical, dental, and vision insurance, Health Savings Accounts, and flexible spending options for medical and dependent care. On-site health risk assessments and flu shots are also available to keep you and your family well.

Life: Unity values work-life balance, offering paid time off, extended illness and injury bank, bereavement leave, an Employee Assistance Program, and fitness membership reimbursement to support your personal needs and interests outside of work.

Security: For your financial peace of mind, Unity offers a 403(b) retirement savings plan, group life insurance, voluntary life insurance, as well as accident, critical illness, and disability insurance options.

Compensation: We reward your skills and commitment with competitive pay, overtime opportunities for hourly roles, and mileage reimbursement.

Career: Grow with Unity through internal and external learning opportunities, education assistance, and leadership development programs designed to support your professional journey.

All new employees are eligible for benefits on the first of the month following their date of hire. For a full list of benefits: https://unityhospice.org/careers

Choose Unity as the place to grow your career, make a meaningful impact, and be valued every step of the way. Apply today to join a team that invests in you, both personally and professionally.

Requirements

Minimum Qualifications & Certification/Licensure:

Minimum of high school diploma/GED or equivalent work experience; associate degree preferred.
Minimum of two years of experience in a health care setting preferred.
Minimum of 45 WPM.

Knowledge, Skills, and Abilities:

Computer proficiency (MS Office – Word, Excel, and Outlook)
Ability to communicate effectively, both verbally and in writing.
Perform other job-related duties as assigned.
Ability to adjust to frequently changing demands.
Ability to communicate effectively with people of diverse backgrounds and ages.
Strong organizational skills and attention to detail.
Advanced technical/computer skills with the ability to use at least 2 or 3 different programs simultaneously. Proficiency in Word, Excel, Outlook a plus.
Strong work ethic with a professional, positive attitude.
Ability to prioritize workload and thrive in a fast-paced environment.
Effective organization and time management skills

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Jobs in the United States