Case Manager

Description

Compensation:

• Hourly, non-exempt
• The standard wage range for this role is $29.00 to $34.21
• It may be possible to earn more over time up to $39.42

Work Schedule:

• Full time, 40 hours
• Mon-Fri 8a-5pm

Who We Are

Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing more than 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.

What We Value

• Respect
• Integrity
• Accountability
• Collaboration
• Innovation

We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours.

Job Summary

Our Case Managers provide patient-centered management support with a focus on reducing barriers to clinical care, addressing social determinants of health, and improving patient outcomes and well-being.

What We Offer

• A friendly & collaborative team environment
• A competitive compensation package

Benefits Include:

• Medical, dental & vision insurance
• 401(K) retirement plan with employer match after 1 year of eligibility
• 6 paid holidays
• Generous paid Time Off (108 hours first year, gradually increasing to 196 hours per year over 10 years)
• Paid Sick Leave
• Other paid leaves including Bereavement, Jury Duty, Bone Marrow & Organ Transplant
• Life/Accidental Death & Dismemberment insurance
• Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long-Term Disability, Critical Illness, Accident, Travel & Identity Theft Protection
• Flexible spending accounts
• Self-funded Health Savings Account on the Base Medical Plan
• Employee Assistance Program
• Alternative Transportation Incentives
• Health Living reimbursements
• Unique programs including medical hardship payroll loans, employee referral bonuses, and will preparation services

Requirements

• Strong written and verbal communication skills to effectively communicate information that is complex and/or technical to co-workers, clients, and community partners.
• Associate degree in social work, human services, psychology, or related field, or an equivalent combination of relevant education, training, and experience.
• Ability to effectively engage patients by telephone or in person, using collaborative communication skills to help patients identify their goals and action plan.
• Experience working with underserved and/or unhoused populations to help mobilize resources.
• Strong organizational and time management skills including the ability to prioritize caseload needs, maintain accurate and timely documentation, and meet established deadlines.
• Knowledge of Health Insurance Portability & Accountability Act (HIPAA) confidentiality requirements.
• Computational and computer skills to proficiently use Microsoft Office programs including Word, Outlook, Excel, etc.
• Ability to travel within the service area for patient outreach and between UCNW facilities.

Preferred Qualifications (Not Required)

• Bachelor's degree in social work, human services, psychology, or related field, or equivalent relevant experience in care coordination and case management.
• Experience working in a community health center, or similar healthcare setting, supporting patients with multiple chronic conditions, and utilizing electronic clinical systems, including electronic health records (EHR) and scheduling systems.
• Familiarity with social services in Whatcom County.
• A working knowledge of Washington State Department of Social and Health Services (DSHS) programs and eligibility requirements, along with federal programs such as Social Security Income (SSI) and Disability Services (SSDI/SSA).
• Knowledge of health insurance options including Medicare, Medicaid, private insurance, and managed care programs.

To Apply:

Visit our Careers Page at www.unitycarenw.org. For news on our organization & future job postings, please follow us on LinkedIn at !

If you feel this job posting is missing any required compensation or benefit information, please contact HR@ucnw.org. Other questions can be addressed throughout the recruitment process for candidates selected to move forward.

Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for influenza and strongly encourages up to date vaccines for COVID-19. More information about this program is provided throughout the recruitment process.