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Lead Data/MuleSoft Engineer II
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…alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance,…
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Added 12 mins ago
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Senior Applications Engineer, Maritime Autonomy (R6378)
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United States
- $130,000 to $200,000 USD / year
…and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and…
Added 13 mins ago
Senior Test Engineer (Aviation) - Norfolk, VA
Serco USA
Norfolk, VA
…has a great opportunity for you! This Senior Aviation Test Engineer Position will be on a dynamic team responsible for testing aviation programs at our customer site in Norfolk, VA. Bring…
Added 13 mins ago
Test Engineer - Norfolk, VA
Serco USA
Chesapeake, VA · Hampton, VA · Langley AFB, VA · Norfolk, VA · Suffolk, VA · Virginia Beach, VA
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Sr. PMC Technician
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Maintain excellent attendance in accordance with Quality Operations guidelines.
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Senior Software Engineer, Full Stack
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Master's degree or PhD in Computer Science or related technical field.
Added 24 mins ago
Stamping Engineer
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Principal Software Engineer (Cybersecurity | Networking)
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…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
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Added 50 mins ago
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Principal Network Developer
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- $102,300 to $209,500 USD / year
Serve as technical lead for complex network initiatives spanning RDMA/RoCE fabrics, data center networking, automation, testing, deployment, and operations.
Added 50 mins ago
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Principal Network Developer
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
Serve as technical lead for complex network initiatives spanning RDMA/RoCE fabrics, data center networking, automation, testing, deployment, and operations.
Added 52 mins ago
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CEI Inspector II
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- $52,000 to $73,000 USD / year
…located in the state of Georgia. This is intermediate level technical work supporting higher level inspectors and engineers in functional areas such as construction inspection and…
Added 1 hour ago
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Python Developer/Data Modelling Specialist - 6519349
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Develop and refine data models that align with business requirements and technical standards.
Added 1 hour ago
Software Engineer - Finance Transformation & Integrations
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Added 1 hour ago
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…support operational leaders across Duke Health. The Management Engineer will serve as a technical resource for workforce management, labor budgeting, staffing and scheduling optimization,…

Unitil

Senior Supervisor, Code Compliance & Training

Portsmouth, NH, United States

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Job details

Experience: 5 years’ experience working as a Technical Writer and/or Instructional Designer
Posting language: English
Posted: Sep 10, 2026

Original job description

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

*Note: Benefit offerings may differ between union and non-union employee groups.

Position Purpose

This position develops, organizes, writes and edits operational procedures, manuals and policies designed to support pipeline construction, operation, maintenance, service and emergency response activities for gas operations. Other key objectives include designing and preparing curriculum for instructor led training classes, eLearning courseware and other materials that support natural gas training programs for progression students (i.e. apprentice through First Class), employees and contractors. Provides oversight and mentorship to the Engineer of Code Compliance and Training Development and reviews their work for accuracy / quality.

Principal Accountabilities

End Results

Technical Writing: Leads in the development and revision of procedural manuals for gas workers covering operations, maintenance, emergency response, and gas service procedures.

Evaluate, observe, verify and recommend changes to existing operating procedures that ensure compliance, worker safety and fosters a culture of continuous improvement
Oversight of Subject Matter Expert teams involved in the management of change process for operating procedures
Develops and follows standard templates and style guidelines to ensure alignment during the document review and editing process
Ensures consistent application of standards, design and document language across all deliverables.
Develops an understanding of code compliance for state and government pipeline regulations to ensure written operating procedures and work practices are compliant
Ensures annual / ad hoc changes to operating procedures, policy’s and work practices are communicated to employees and contractors including a documented review with in Company’s Learning Management System and in person training as necessary

Field Verification of Procedures

Observe and document each human action in the field and compare to written procedure for the goal of improving OM procedures for consistency to all operating centers.
Capture procedural deviations for incorporation into existing procedures or provide field training to discourage work arounds.

Instructional Designer: Develops training materials to inculcate proper methods and procedures, and to promote an institutional culture favorable to compliance.

Design a variety of instructional materials for traditional instructor-led courses, eLearning courses, and other curriculum as needed.
Develop materials for courses based on information provided by subject matter experts and technical training instructors that simulate field procedures and work practices while instilling a safe working environment.
Design interactive eLearning courses that can provide the knowledge, skills and ability necessary to meet the learning objectives of the training department
Create formative and summative exam questions that accompany both instructor led and eLearning training materials with the goal of assessing the student’s aptitude, comprehension, retention and effectiveness of the presented content.

Operator Qualification Administrator

Assist with the administration of the Unitil Operator Qualification program in full compliance with 49 CFR 192, Subpart N
Monitor Operator Qualification (OQ) training and qualification records ensuring all employees that perform covered tasks are qualified and requalified within the established regulatory guidelines
Schedule employee training and testing dates in accordance with job progression deadlines and OQ adherence

Qualifications

Bachelor's degree in English, Journalism, Communications, or Teaching or equivalent work related experience
5 years’ experience working as a Technical Writer and/or Instructional Designer
Ability to analyze and synthesize complex content.
Strong technical aptitude and ability learn new concepts and tools quickly
Excellent writing and proofreading skills.
Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
Experience in natural gas / energy industry a plus
Desired background in code compliance. Preference to understanding applicable codes, i.e. 49 CFR 192, 49 CFR 193, CMR 220, NH PUC 500, NH PUC 800, ME PUC 420, NFPA 58/59 and NFPA 59A.
Ability to use desktop applications (e.g., Microsoft Word, Excel, and PowerPoint)
Experience using course authoring tools (i.e. iSpring) and proficiency with various LMS systems
Understanding of varied learning styles
Knowledge of learning assessment and evaluation methods

Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Skills

Regulatory compliance
Staff training
Teaching
Editing
Natural gas
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
LMS

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