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Added 2 mins ago
CO
Power System Managing Engineer (Transmission Planning) - Austin Energy
City of Austin
United States
- $138,700 to $177,500 USD / year
…system performance. This position will give presentations to the senior management on complex topics, however, condensed for comprehension by non-technical…
Added 2 mins ago
QI
Field Quality Lead I
Quanta Infrastructure Solutions Group, LLC
Halethorpe, MD
- $80,000 USD / year
Assists senior level quality managers with the maintenance/updates to the project quality management plan.
Added 3 mins ago
Senior Specialist, Quality Engineering (Software Solutions)
L3Harris Technologies
Huntsville, AL
Job Title: Senior Specialist, Quality Engineer (Software Solutions)
Added 5 mins ago
Senior Mechanical Engineer
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Added 5 mins ago
Senior Failure Analysis Engineer, Opto-Mechanical Modules
Google
Fremont, CA
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Added 5 mins ago
T
Analytics Partner
TEKsystems
Menlo Park, CA
- $65 to $85 USD / hour
…someone else prepared, and we are not looking for a pure data engineer. We need both halves in one…
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Google
Mountain View, CA
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Senior Software Engineer, AI/ML
Google
Mountain View, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
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Google
Mountain View, CA
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Google
Mountain View, CA
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Google
Sunnyvale, CA · Mountain View, CA
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Added 5 mins ago
Senior Staff Data Platform Engineer - Data Access Team
ServiceNow, Inc.
Santa Clara, CA
About the Role - Senior Staff Data Platform Software Engineer, Data Access Team
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Senior Software Engineer, Embedded Systems, Platforms and Devices
Google
San Jose, CA
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Added 6 mins ago
Staff Software Developer, iOS Glasses System Experience, XR
Google
San Jose, CA · San Francisco, CA
Proven track record leading development of system-level features, managing overlapping platform challenges, and mentoring senior engineers.
Added 6 mins ago
Senior UX Engineer, Chrome Desktop
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Added 9 mins ago
Project Manager-CMT
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Houston, TX
Prepare construction materials testing reports providing professional opinions and practical solutions, along with other professional documents, under the review of a professional engineer
Added 10 mins ago
Senior Cloud Engineer, Hybrid in RTP, North Carolina
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RTP, NC
Invent solutions using open source and commercial technologies to ensure service availability and quality against speed-to-market needs for rapid delivery of new features and releases.
Added 12 mins ago
Maintenance Engineer
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St Augustine, FL
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Added 14 mins ago
23902 - Engineer Project Management
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Bristol, VA
…project progress to the project sponsors and the District's senior management and other key project stakeholders. Advise project sponsors on significant issues that affect programmed…
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Senior Data Engineer - Global Liquid Markets (Public Markets)
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Added 18 mins ago
Senior Cloud Engineer, Hybrid in RTP, North Carolina
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Research Triangle Park, NC
Invent solutions using open source and commercial technologies to ensure service availability and quality against speed-to-market needs for rapid delivery of new features and releases.
Added 18 mins ago
I
Sr. Mechanical Engineer
IMSAR
Springville, UT
- $115,000 to $165,000 USD / year
We have exciting opportunities and are looking for a talented Senior Mechanical Engineer to join our team. Beyond technical skills and experience, we seek individuals who align with our…
Added 20 mins ago
Senior Staff Software Engineer
ServiceNow
Santa Clara, CA
As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee,…
Added 22 mins ago
Head of Forward Deployed Engineering
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Chicago, IL
Client delivery takes place in pods comprising a senior legal engineer, a forward-deployed engineer, and an account manager focused on retention and expansion. The senior legal engineer…
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Development Manager, Amazon Cloud Management Frameworks
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Drive operational excellence projects to drive improvements in our system quality and reliability.

Unitil

Senior Supervisor, Code Compliance & Training

Portsmouth, NH, United States

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Job details

Experience: 5 years’ experience working as a Technical Writer and/or Instructional Designer
Posting language: English
Posted: Sep 10, 2026

Original job description

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

*Note: Benefit offerings may differ between union and non-union employee groups.

Position Purpose

This position develops, organizes, writes and edits operational procedures, manuals and policies designed to support pipeline construction, operation, maintenance, service and emergency response activities for gas operations. Other key objectives include designing and preparing curriculum for instructor led training classes, eLearning courseware and other materials that support natural gas training programs for progression students (i.e. apprentice through First Class), employees and contractors. Provides oversight and mentorship to the Engineer of Code Compliance and Training Development and reviews their work for accuracy / quality.

Principal Accountabilities

End Results

Technical Writing: Leads in the development and revision of procedural manuals for gas workers covering operations, maintenance, emergency response, and gas service procedures.

Evaluate, observe, verify and recommend changes to existing operating procedures that ensure compliance, worker safety and fosters a culture of continuous improvement
Oversight of Subject Matter Expert teams involved in the management of change process for operating procedures
Develops and follows standard templates and style guidelines to ensure alignment during the document review and editing process
Ensures consistent application of standards, design and document language across all deliverables.
Develops an understanding of code compliance for state and government pipeline regulations to ensure written operating procedures and work practices are compliant
Ensures annual / ad hoc changes to operating procedures, policy’s and work practices are communicated to employees and contractors including a documented review with in Company’s Learning Management System and in person training as necessary

Field Verification of Procedures

Observe and document each human action in the field and compare to written procedure for the goal of improving OM procedures for consistency to all operating centers.
Capture procedural deviations for incorporation into existing procedures or provide field training to discourage work arounds.

Instructional Designer: Develops training materials to inculcate proper methods and procedures, and to promote an institutional culture favorable to compliance.

Design a variety of instructional materials for traditional instructor-led courses, eLearning courses, and other curriculum as needed.
Develop materials for courses based on information provided by subject matter experts and technical training instructors that simulate field procedures and work practices while instilling a safe working environment.
Design interactive eLearning courses that can provide the knowledge, skills and ability necessary to meet the learning objectives of the training department
Create formative and summative exam questions that accompany both instructor led and eLearning training materials with the goal of assessing the student’s aptitude, comprehension, retention and effectiveness of the presented content.

Operator Qualification Administrator

Assist with the administration of the Unitil Operator Qualification program in full compliance with 49 CFR 192, Subpart N
Monitor Operator Qualification (OQ) training and qualification records ensuring all employees that perform covered tasks are qualified and requalified within the established regulatory guidelines
Schedule employee training and testing dates in accordance with job progression deadlines and OQ adherence

Qualifications

Bachelor's degree in English, Journalism, Communications, or Teaching or equivalent work related experience
5 years’ experience working as a Technical Writer and/or Instructional Designer
Ability to analyze and synthesize complex content.
Strong technical aptitude and ability learn new concepts and tools quickly
Excellent writing and proofreading skills.
Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
Experience in natural gas / energy industry a plus
Desired background in code compliance. Preference to understanding applicable codes, i.e. 49 CFR 192, 49 CFR 193, CMR 220, NH PUC 500, NH PUC 800, ME PUC 420, NFPA 58/59 and NFPA 59A.
Ability to use desktop applications (e.g., Microsoft Word, Excel, and PowerPoint)
Experience using course authoring tools (i.e. iSpring) and proficiency with various LMS systems
Understanding of varied learning styles
Knowledge of learning assessment and evaluation methods

Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Skills

Regulatory compliance
Staff training
Teaching
Editing
Natural gas
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
LMS

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