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FUL - Maintenance Worker
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Added 1 min ago
Sr Mgr, Solutions Architecture, AGS TMEGS
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…work in an open environment that includes self-paced learning, instructor-led training, hands-on projects, and job shadowing opportunities to develop your knowledge of the AWS ecosystem of…
Added 16 mins ago
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Academy Coach
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- $65,000 to $100,000 USD / year
Facilitating instructor-led, virtual, and immersive learning experiences through Academy Connect, Virtual Reality (VR), emerging technologies, and other innovative training modalities.
Added 25 mins ago
Senior Manager, Training Design and Delivery
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…America, ensuring alignment with business needs for technical, process, and Customer training. This role oversees the design and implementation of effective, innovative training programs,…
Added 36 mins ago
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Security Officer II Full time Night shift
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- $21.88 to $32.82 USD / hour
- Full-time
Responsible with the direct overall daily operations of a specifically assigned Security Department duty shift within the site’s Security Department when the shift’s Resource Coordinator is…
Added 38 mins ago
HM
Emergency Medical Technician - EMT
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Holmdel, NJ
- From $24.79 USD / hour
…culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age,…
Added 38 mins ago
Safety & Compliance Specialist 2- CDL Admin
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The Georgia Department of Driver Services (DDS), Operations and Customer Service Division – CDL Programs Unit, is seeking a qualified candidate for the position of Safety and Compliance…
Added 48 mins ago
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Career Technical Training Services Manager
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Registered Nurse II Antepartum/Postpartum
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Center for Students with Disabilities (CSD) Campus Coordinator (Full-time, Temporary)
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- $3,070.25 to $3,323.42 USD / month
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Administer ACCUPLACER test or instructor issued exams when needed. Provide presentations to community and schools and conduct CSD tours. Assist CSD students during the registration process.…
Added 2 hours ago
Social Worker (Health Care for Homeless Veterans (HCHV) Coordinator)
Veterans Affairs, Veterans Health Administration
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Added 2 hours ago
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Senior Technical Trainer, Data Centers
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- $100,000 to $105,000 USD / year
Partner with subject‑matter experts (SMEs), field leadership, and operations teams tovalidatetechnical accuracy and relevance of training materials.
Added 3 hours ago
Training Analyst Developer
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…of performance-based training programs across WIPP facility operations, safety, and compliance disciplines. Applying the systematic approach to training (ADDIE model), the candidate…
Added 3 hours ago
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Battalion Chief
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- From $91,000 USD / year
The Battalion Chief is responsible for directing, administering, and managing the day-to-day operations of a designated technical support operation within the Walton County Sheriff’s Office…
Added 3 hours ago
Perinatal Sonographer - Marietta Maternal Fetal Medicine
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Patient Flow Coordinator (RN) - Emergency Department - FT Nights
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…or the Assistant Nurse Manager and is responsible for shift operations which includes: lead staffing, patient flow activities and services, patient care for a department within the nursing…
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Certified Medical Assistant (CMA)- South Cobb Primary Care
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Perform all necessary registration operations
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Aquatics Supervisor - Parks & Recreation
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- $22.85 to $30.82 USD / hour
…responsible for assisting in the seasonal training, managing staff, operations, and programming across a variety of aquatic facilities that serve diverse populations throughout the county.…
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EMS Field Trainer (FTO)
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Added 6 hours ago
Senior Supervisor, Code Compliance & Training
Unitil
Portsmouth, NH
…maintenance, service and emergency response activities for gas operations. Other key objectives include designing and preparing curriculum for instructor led training classes, eLearning…
Added 6 hours ago
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ZERO DROWNING COORDINATOR_LIFE SKILLS & SPECIAL (1960700)
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Registered Nurse (RN) PRN 1 - Medical Surgical Neurology IMU
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BLS - Basic Life Support or Instructor (AHA) - American Heart Association and

Unitil

Senior Supervisor, Code Compliance & Training

Portsmouth, NH, United States

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Job details

Experience: 5 years’ experience working as a Technical Writer and/or Instructional Designer
Posting language: English
Posted: Sep 10, 2026

Original job description

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

*Note: Benefit offerings may differ between union and non-union employee groups.

Position Purpose

This position develops, organizes, writes and edits operational procedures, manuals and policies designed to support pipeline construction, operation, maintenance, service and emergency response activities for gas operations. Other key objectives include designing and preparing curriculum for instructor led training classes, eLearning courseware and other materials that support natural gas training programs for progression students (i.e. apprentice through First Class), employees and contractors. Provides oversight and mentorship to the Engineer of Code Compliance and Training Development and reviews their work for accuracy / quality.

Principal Accountabilities

End Results

Technical Writing: Leads in the development and revision of procedural manuals for gas workers covering operations, maintenance, emergency response, and gas service procedures.

Evaluate, observe, verify and recommend changes to existing operating procedures that ensure compliance, worker safety and fosters a culture of continuous improvement
Oversight of Subject Matter Expert teams involved in the management of change process for operating procedures
Develops and follows standard templates and style guidelines to ensure alignment during the document review and editing process
Ensures consistent application of standards, design and document language across all deliverables.
Develops an understanding of code compliance for state and government pipeline regulations to ensure written operating procedures and work practices are compliant
Ensures annual / ad hoc changes to operating procedures, policy’s and work practices are communicated to employees and contractors including a documented review with in Company’s Learning Management System and in person training as necessary

Field Verification of Procedures

Observe and document each human action in the field and compare to written procedure for the goal of improving OM procedures for consistency to all operating centers.
Capture procedural deviations for incorporation into existing procedures or provide field training to discourage work arounds.

Instructional Designer: Develops training materials to inculcate proper methods and procedures, and to promote an institutional culture favorable to compliance.

Design a variety of instructional materials for traditional instructor-led courses, eLearning courses, and other curriculum as needed.
Develop materials for courses based on information provided by subject matter experts and technical training instructors that simulate field procedures and work practices while instilling a safe working environment.
Design interactive eLearning courses that can provide the knowledge, skills and ability necessary to meet the learning objectives of the training department
Create formative and summative exam questions that accompany both instructor led and eLearning training materials with the goal of assessing the student’s aptitude, comprehension, retention and effectiveness of the presented content.

Operator Qualification Administrator

Assist with the administration of the Unitil Operator Qualification program in full compliance with 49 CFR 192, Subpart N
Monitor Operator Qualification (OQ) training and qualification records ensuring all employees that perform covered tasks are qualified and requalified within the established regulatory guidelines
Schedule employee training and testing dates in accordance with job progression deadlines and OQ adherence

Qualifications

Bachelor's degree in English, Journalism, Communications, or Teaching or equivalent work related experience
5 years’ experience working as a Technical Writer and/or Instructional Designer
Ability to analyze and synthesize complex content.
Strong technical aptitude and ability learn new concepts and tools quickly
Excellent writing and proofreading skills.
Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
Experience in natural gas / energy industry a plus
Desired background in code compliance. Preference to understanding applicable codes, i.e. 49 CFR 192, 49 CFR 193, CMR 220, NH PUC 500, NH PUC 800, ME PUC 420, NFPA 58/59 and NFPA 59A.
Ability to use desktop applications (e.g., Microsoft Word, Excel, and PowerPoint)
Experience using course authoring tools (i.e. iSpring) and proficiency with various LMS systems
Understanding of varied learning styles
Knowledge of learning assessment and evaluation methods

Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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More about this job

Skills

Regulatory compliance
Staff training
Teaching
Editing
Natural gas
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
LMS

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