Senior Capability Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Sr Analyst will be responsible for setting the agenda, planning, and execution priorities for a dedicated Scrum Team. This role is deeply embedded with the Scrum Team and accountable for translating product strategy into actionable backlog items, sprint priorities, acceptance criteria, and day-to-day delivery decisions. The Sr Analyst will work closely with the Product Manager to align execution with the strategy, roadmap priorities, and business outcomes established by Product Management and senior Product Leadership. This individual must bring a solid understanding of the product, underlying technology, customer and business needs, and Agile methodology to ensure the Scrum Team is focused on delivering high-value, high-quality product outcomes.

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Own, manage, and continuously refine the Scrum Team backlog in alignment with product strategy, roadmap priorities, customer needs, business objectives, and technical dependencies
• Set the agenda and priorities for Scrum Team planning activities, including sprint planning, backlog refinement, sprint reviews, and day-to-day execution discussions
• Work closely with the Product Manager to understand product strategy, business priorities, market needs, customer feedback, and senior Product Leadership direction, then translate that strategy into executable team-level work
• Partner deeply with Engineering, Scrum Masters, UX, QA, Architecture, Operations, and other delivery stakeholders to ensure requirements are clear, dependencies are understood, and the Scrum Team can execute effectively
• Define clear user stories, acceptance criteria, business rules, workflow requirements, and success outcomes to support efficient development, testing, and release readiness
• Make timely day-to-day prioritization decisions for the Scrum Team, balancing business value, customer impact, technical feasibility, dependencies, risk, and delivery capacity
• Serve as the primary product voice within the Scrum Team, ensuring team members understand the intended customer experience, business problem, product goals, and expected outcomes for each initiative
• Participate actively in Agile ceremonies and provide ongoing clarification to the Scrum Team throughout the sprint to reduce ambiguity, remove blockers, and support delivery quality
• Accept completed work on behalf of Product by validating that delivered functionality meets acceptance criteria, business intent, quality expectations, and release readiness standards
• Coordinate with the Product Manager to communicate delivery progress, risks, trade-offs, scope decisions, and release impacts to stakeholders and leadership
• Maintain a solid understanding of the product, supporting technology, platform capabilities, data flows, integrations, operational considerations, and customer-facing impacts
• Support release planning, production readiness, implementation preparation, and post-release feedback loops to ensure product changes are delivered successfully and adopted effectively
• Identify opportunities to improve Agile team effectiveness, backlog quality, delivery predictability, stakeholder alignment, and product execution discipline

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years experience as a Product Owner, Product Manager, Business Analyst, Agile delivery lead, or related product execution role supporting software, platform, payment, healthcare, financial technology, or enterprise product teams
• 3+ years experience with Agile methodology, Scrum practices, backlog management, sprint planning, story writing, acceptance criteria, and iterative product delivery
• 3+ years experience in field related to fintech, payment processing, settlement, healthcare, or benefit products
• Demonstrated ability to translate product strategy, business requirements, customer needs, and technology constraints into clear, prioritized, executable work for a Scrum Team
• 3+ years experience working closely with Product Managers, Engineering, QA, UX, Architecture, Scrum Masters, Operations, and business stakeholders to deliver product capabilities
• Ability to make timely prioritization decisions, manage competing demands, and clearly communicate rationale, trade-offs, risks, and expected outcomes

Preferred Qualifications:

• Experience working in scaled Agile environments or with multiple interconnected Scrum Teams, shared platforms, and cross-team dependencies
• Familiarity with tools such as Azure DevOps, Jira, Confluence, Miro, product analytics platforms, or other Agile planning and collaboration tools
• Product Owner, Scrum, Agile, SAFe, or related certification preferred but not required
• Comfort operating in a fast-paced delivery environment with shifting priorities, complex dependencies, and high expectations for execution quality
• Solid written and verbal communication skills, including the ability to document user stories, requirements, acceptance criteria, release impacts, and stakeholder updates

Success Measures:

• Clear and well-prioritized Scrum Team backlog that reflects product strategy, business value, customer needs, and technical readiness
• Improved sprint planning quality, backlog refinement discipline, story readiness, and delivery predictability
• Stronger alignment between Product Management strategy and Scrum Team execution
• Reduced ambiguity, rework, blockers, and delivery delays through clear requirements, timely decisions, and active Scrum Team engagement
• Positive feedback from Product Managers, Engineering, Scrum Masters, QA, UX, and business stakeholders on product clarity, execution support, and delivery partnership

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.