Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
Optum is seeking an experienced MDM Project Manager / Coordinator to lead project coordination, governance, and delivery management for Master Data Management services supporting the Illinois Health and Human Services Innovation Incubator (HHSi2). This role will serve as a central point of coordination across State stakeholders, business partners, technical teams, project leadership, and other vendors supporting the statewide MDM initiative.
The selected candidate will manage integrated project plans, schedules, scope, resources, risks, issues, dependencies, communications, and status reporting across MDM operations, development, data quality, analytics, and modernization activities. This role will help ensure that MDM services are delivered on time, within scope, and in alignment with contractual commitments, State priorities, and established project governance practices.
This individual will provide day-to-day delivery leadership, coordinate the work of MDM team members, facilitate decision-making and issue resolution, and support reliable operations and continuous improvement. The role requires sufficient technical understanding of enterprise data integration, data quality, data governance, and MDM platforms to effectively coordinate delivery, but it is not intended to serve as the primary MDM solution architect.
You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
MDM Services Summary
- Support the statewide MDM initiative by integrating data from multiple State agencies
- Integrate State agency data to create a holistic view of the clients served by the State and enable more effective and efficient administration of State agency programs
- Provide advanced analytics, data quality analysis, business and data analysis, and MDM data specialists in support of the Illinois Health and Human Services Innovation Incubator (HHSi2) project
- Partner with the State to develop custom dashboards using data from the HHSi2 project
- Provide technical expertise using Informatica MDM and related integration tools to support MDM data processing, data quality, and downstream system needs
- Support the data quality strategy, data quality analysis, and related data governance activities
- Maintain data quality through timely and consistent processes and evaluate data quality with the State
- Leverage established data governance practices and collaborate with State staff and other vendors and partners to improve and validate data consistency and integrity
- Provide a structure that supports business and data analysis using industry-standard practices
- Provide data analysis to support policy development and program evaluation
- Identify opportunities and use cases that translate data insights into cost savings and improved outcomes across programs and service areas
Primary Responsibilities:
- Establish and maintain project methodology and governance practices across all project phases, workstreams, and participants, consistent with PMI PMBOK principles and applicable industry and organizational standards, processes, and tools
- Serve as the central delivery coordination point among State stakeholders, project leadership, business partners, project managers, MDM and EDW teams, technical resources, and participating vendors
- Develop and maintain integrated project plans and formal schedules covering scope, milestones, deliverables, dependencies, resources, and critical-path activities
- Lead project governance, planning, status, risk, issue, decision, and working sessions with customers, development teams, project teams, and sponsor-level stakeholders
- Manage project scope, risks, issues, assumptions, dependencies, decisions, action items, and change requests, including timely escalation when needed
- Prepare and deliver project status reporting covering accomplishments, upcoming activities, schedule performance, risks, issues, dependencies, decisions, and escalation needs
- Forecast resource requirements and coordinate staffing, onboarding, assignments, capacity, and coverage across project workstreams
- Review project work products and deliverables prepared by team members and provide recommendations for quality, completeness, and continuous improvement
- Evaluate requested deviations from established standards and coordinate review, authorization, and documentation through the appropriate governance process
- Coordinate requirements clarification and elaboration with end users, customer representatives, analysts, architects, developers, QA resources, operations teams, and other project participants
- Coordinate development, testing, user acceptance testing, release planning, implementation readiness, production validation, and transition-to-operations activities
- Support project quality management by tracking deliverables, acceptance criteria, review cycles, approvals, defects, and follow-up actions
- Serve as a key resource on complex or critical issues by gathering and analyzing relevant information, defining problems, developing alternatives, and making appropriate recommendations
- Manage customer and stakeholder relationships, anticipate customer needs, and facilitate practical, mutually acceptable solutions to project challenges
- Provide day-to-day delivery leadership to functional or project teams and promote accountability, collaboration, timely communication, and continuous improvement
- Communicate effectively, verbally and in writing, with developers, analysts, project leadership, management, system users, operations teams, State agencies, and private-sector partners
- Identify and support opportunities to expand project value, address emerging customer needs, and improve program outcomes, consistent with contractual scope and applicable change-control processes
- Support related EDW, analytics, MDM, and PMO responsibilities based on program needs
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 8+ years of experience in information technology, data management, healthcare technology, or related project-delivery environments
- 5+ years of project management, program coordination, or delivery management experience supporting complex MDM, data integration, data warehousing, analytics, or enterprise data initiatives
- Experience developing and managing integrated project plans, schedules, milestones, dependencies, resources, deliverables, risks, issues, decisions, and change requests
- Experience coordinating cross-functional teams that include business stakeholders, developers, data engineers, architects, analysts, QA resources, operations teams, customers, and vendors
- Working knowledge of MDM, enterprise data integration, data quality, data governance, data warehousing, ETL, or related data-management concepts
- Experience preparing executive and customer-facing status reports and facilitating project governance, requirements clarification, testing, implementation readiness, and operational transition activities
Preferred Qualifications:
- Project Management Professional (PMP), PMI-ACP, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or another recognized project-management or Agile credential
- Experience managing or coordinating MDM initiatives using Informatica MDM, Informatica Data Quality, Informatica PowerCenter, Informatica Intelligent Data Management Cloud, Verato, Profisee, Reltio, or a comparable platform
- Experience supporting the operational transition, stabilization, or modernization of an enterprise MDM platform
- Experience with data matching, identity resolution, data stewardship, master records, survivorship, reference data, data quality, or data-governance processes
- Experience with healthcare, Medicaid, eligibility, enrollment, claims, provider, client/member, or Health and Human Services data
- Experience working with State government, public-sector clients, regulated environments, multiple agencies, or multi-vendor delivery models
- Experience with EDW, ETL, BI, reporting, analytics, or data-platform modernization initiatives
- Experience with cloud and data technologies such as Microsoft Azure, Azure Data Factory, Azure Data Lake Storage, Databricks, Snowflake, or comparable platforms
- Proficiency with project-management and collaboration tools such as Microsoft Project, Azure DevOps, Jira, SharePoint, Microsoft Teams, Excel, or comparable tools
- Experience using Azure DevOps or Jira to manage backlogs, epics, features, user stories, sprints, releases, defects, and delivery metrics
- Experience supporting PMO governance, financial tracking, resource planning, contractual deliverables, change control, quality management, or executive reporting
- Experience with production operations, incident coordination, release management, service-level commitments, or transition-to-run activities
- Familiarity with automation, AI-assisted delivery tools, analytics accelerators, or generative AI applications supporting project delivery or data-management initiatives
- Solid communication, facilitation, organization, stakeholder-management, and problem-solving skills, with the ability to manage multiple priorities in a remote, matrixed environment
Location & Work Model:
- Work arrangement: 100% telecommute
- Resource must be within the continental United States in alignment with project requirements. Central U.S., Illinois, or Midwest location
- Occasional travel may be required based on client or project needs
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
