Jobs in the United States

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CR
IT Support and Operations Specialist
Colorado Rockies Baseball Club
Denver, CO
- $28 to $34 USD / hour
…service-management system, keeps useful documentation current, and brings complex or higher-risk issues to the appropriate technical owner. The role also supports approved technology…
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Director of Shared Educational Resources
University of Washington
Seattle, WA
Provide direct supervision of the Manager for SER and IPE Program Operations Specialist (2.0 FTE total direct reports) and executive leader for 25+ hourly Standardized Patients.
Added 1 min ago
DC
Analyst - State Tax
Danaher Corporation
Orange Village, OH
- $69,000 to $74,000 USD / year
This position reports to the Sr. Manager State and Local and is part of the Danaher Tax Organization located in Cleveland, Ohio and will be an on-site role.
Added 1 min ago
Project Manager – SAP Implementation
ContiTech
Fairlawn, OH
We are seeking an experienced Project Manager to lead the planning, execution, and delivery of large-scale SAP S/4HANA implementation. The Project Manager will be responsible for managing…
Added 1 min ago
Plant Engineer
Talen Energy
Waterford, OH
Must have a valid driver’s license
Added 1 min ago
Staff Engineer - Turbine Rotor Design
GE Aerospace
Evendale, OH
This Staff Engineer role is for Turbine Rotor design in support of a Military NPI program within Edison Works. The position reports to an Engineering manager in Evendale, OH with…
Added 1 min ago
Staff Engineer - Turbine Airfoil Design
GE Aerospace
Evendale, OH
This Staff Engineer role is for Turbine Airfoil design in support of a Military NPI program within Edison Works. The position reports to an Engineering manager in Evendale, OH with…
Added 1 min ago
Senior Manager, Software Development
CVS Health
Remote, United States
…through architecture, code reviews, focused prototyping, and complex production investigations. Contribute code where your involvement removes a critical obstacle, and use that work to…
Added 1 min ago
TL
Design Manager, Rail + Transit
T.Y. Lin International
CA
- $160,000 to $230,000 USD / year
TYLin is seeking an experienced Design Manager to support the continued growth and delivery of our Rail & Transit practice in California. This is an opportunity for an accomplished…
Added 1 min ago
MH
Care Manager (RN) Region AAA3 Allen Auglaiza, Hancock, Hardin, Mercer, Putnam, Van Wert
Molina Healthcare
Norwalk, OH · Fostoria, OH · Ashland, OH · OH · Tiffin, OH · Plymouth, OH
- $26.41 to $51.49 USD / hour
Care manager RNs may be assigned complex member cases and medication regimens.
Added 1 min ago
Registered Nurse Military to Veteran Affairs Case Manager
Veterans Affairs, Veterans Health Administration
Parma, OH
Selective Service Registration is required for males born after 12/31/1959
Added 1 min ago
T
EDI Team Manager
TEKsystems
North Canton, OH
- $55 to $66 USD / hour
and developing high-performing teams? We are seeking an IS Team Manager (EDI) to lead a team
Added 1 min ago
AD
Corporate Insurance/Risk Analyst
Avery Dennison
Mentor, OH
- $65,775 to $98,224 USD / year
Employee Assistance Program eligibility / Health Advocate
Added 1 min ago
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Claims Representative (IAP) - Claims Training Program
Sedgwick
Dublin, OH
- $25.65 USD / hour
A training program to learn how to investigate and resolve complex situations for employees and customers from some of the world’s most reputable brands.
Added 1 min ago
Human Resources Manager, Strategic HR Business Partner- New Albany Ohio
Amgen
New Albany, OH
Human Resources Manager (Strategic HR Business Partner), New Albany Ohio
Added 1 min ago
Fleet Maintenance Supervisor - 1st and 2nd Shifts Available
Republic Services
Youngstown, OH
…that is under the umbrella responsibility of a Maintenance Manager. The Fleet Maintenance Supervisor’s responsibilities include supervising a technician (mechanic) team responsible for…
Added 1 min ago
Senior Project Manager - Toledo (Healthcare)
Turner Construction Company
Toledo, OH
…coordinate for overall project management and teams for multiple and complex Market Segment Group (MSG) Healthcare Medical Equipment and/or Transition & Activation projects. Take active…
Added 1 min ago
Specialty/Senior Specialty Representative - Bone Health - Toledo W/Toledo E, OH (Overlay)
Amgen
Toledo, OH
…products to medical professionals and helping them navigate the complex payer…
Added 1 min ago
Information Systems Security Manager
Modern Technology Solutions, Inc.
Dayton, OH
The applicant must hold a current TS clearance and be eligible for SCI
Added 1 min ago
Assistant Nurse Manager, CLC
Veterans Affairs, Veterans Health Administration
Dayton, OH
Selective Service Registration is required for males born after 12/31/1959
Added 1 min ago
CC
Case Management Social Worker - Neuro Expansion
Cleveland Clinic
Cleveland, OH
- $57,510 to $87,697.5 USD / year
…on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions - including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and…
Added 2 mins ago
CC
Construction Owner's Representative
Cleveland Clinic
Cleveland, OH
- $101,900 to $155,390 USD / year
Must have normal or corrected vision, and the ability to verbally communicate to upper level management · Must have reliable transportation
Added 2 mins ago
Specialty/Senior Specialty Representative - Bone Health - Cleveland W/Cleveland E, OH (Overlay)
Amgen
Cleveland, OH
…products to medical professionals and helping them navigate the complex payer…
Added 2 mins ago
Compliance Analyst
Munich Re Careers
New York, NY
…Re, a leading global reinsurance company. MEAG NY is an asset manager having responsibility for the US and Canadian dollar invested assets of Munich Re and its direct and indirect…
Added 2 mins ago
Registered Nurse - Patient Care Coordinator (General Surgery)
Veterans Affairs, Veterans Health Administration
Cleveland, OH
Selective Service Registration is required for males born after 12/31/1959

UnitedHealth Group

Capability Manager - Remote

Eden Prairie, MN, United States

$91,700 to $163,700 USD / year

Apply on careers.unitedhealthgroup.com About employer

Applications open in a new tab.

Job details

Pay: $91,700 to $163,700 USD / year
Experience: 5+ years of experience in capability management, business process management, project/program management, contact center operations, healthcare operations, or related disciplines
Posting language: English
Posted: Nov 13, 2026

Original job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Capability Manager supports the intake, planning, implementation, and ongoing management of telephonic capabilities across the Home & Community segment within Optum. This role partners with business, operational, and technical teams to understand business needs, gather and document requirements, coordinate implementations, and support capabilities throughout their lifecycle. The Capability Manager position also supports data and reporting intake, quality assurance, post-implementation support, and continuous improvement of team processes, tools, and documentation.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Manage end-to-end intake process, gathering requirements, prioritization, and tracking of business requests
Partner with business stakeholders to understand operational needs, define scope and requirements, and support onboarding of new teams, programs and capabilities
Translate business needs into documented requirements, user stories, workflows, implementation plans, and other delivery documentation
Coordinate implementations across business, operational, and technical teams, including clear requirements, testing, readiness, go-live, post-launch support, and lessons learned
Manage multiple concurrent initiatives, tracking milestones, dependencies, risks, issues, priorities, and delivery status
Facilitate project meetings, Scrum meetings, stakeholder discussions, and ongoing communication needed to move work through delivery
Maintain and improve intake data, Rally/Nimble work items, SharePoint resources, requirements documentation, templates, workflows, and team reporting
Perform or coordinate quality assurance to validate requirements, documentation, implementation readiness, and successful delivery
Provide ongoing support for implemented capabilities, coordinating resolution of business, process, or technology issues with the appropriate teams
Analyze intake, delivery, and operational information to identify trends, risks, opportunities, and process improvements
Drive standardization, automation, and continuous improvement of intake, implementation, documentation, and delivery processes
Serve as a telephonic outreach capability and process SME, helping stakeholders understand established processes and ensuring appropriate governance and adherence

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of experience in capability management, business process management, project/program management, contact center operations, healthcare operations, or related disciplines
Experience gathering business requirements and translating business needs into documented requirements and implementation plans
Experience coordinating cross-functional projects or implementations through requirements, testing, implementation, and post-launch support
Experience managing multiple concurrent priorities, projects, or workstreams
Experience partnering with business, operational, and technical stakeholders to identify needs, resolve issues, and drive delivery
Solid analytical, problem-solving, organizational, and communication skills
Proficiency with Microsoft Office and collaboration/project-management tools

Preferred Qualifications:

PMP, Agile/Scrum, Six Sigma, or related certification
Experience supporting contact center operations and technologies, including Genesys Cloud or similar platforms
Experience with intake management, Agile/Scrum practices, Rally, Nimble, or similar work-management tools
Experience with SharePoint, Power BI, and operational reporting or data analysis
Experience developing or improving governance processes, intake frameworks, workflows, templates, and documentation
Experience supporting healthcare operations or other complex regulated environments
Experience identifying and implementing process automation or continuous-improvement opportunities
Working knowledge of healthcare privacy, security, and compliance requirements

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply on careers.unitedhealthgroup.com About employer

More about this job

Skills

Prioritization
Documentation
Communication skills
Microsoft SharePoint
Reporting
Quality assurance
Process improvement
Business processes
Program management
Problem solving
Microsoft Office
Collaboration
Project management
PMP
Agile
Scrum
Lean manufacturing
Microsoft Power BI
Data analysis

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Work requirements

Jobs in the United States