Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
Data Center Facility Operations Area Director
Meta
Pierre, SD
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 31 mins ago
Client Value Manager
Gartner
Irving, TX · Arlington, VA · Fort Myers, FL
Achieve operational excellence in CVM Program execution, specifically meeting SLAs with a strong emphasis on data quality and governance.
Added 32 mins ago
BD Support Senior Manager
Orrick Herrington & Sutcliffe LLP
Any US Office · UNAVAILABLE · New York, NY · San Francisco, CA
Develop and retain talent through intentional coaching, a structured training program covering technical BD skills and broader professional skills, and succession planning
Added 1 hour ago
Site Engineer (Data Centers)
Jacobs
Saint Francisville, LA
As a Site Structural Engineer, you will support construction execution for advanced manufacturing and hyperscale data-center projects, serving as the structural engineering presence in the…
Added 1 hour ago
Manager, Visual Analytics
Ochsner Health
New Orleans, LA
…within a healthcare environment and familiarity with healthcare data sources, SQL, Snowflake, and cloud environments such as Azure or AWS are highly valued. This leader will combine strong…
Added 1 hour ago
Senior Technical Program Manager, Engineering Strategy & Business Operations
Keysight Technologies, Inc.
Santa Rosa, CA
We are looking for a Senior Technical Program Manager to lead analysis, scoping and initial planning of high-priority strategic initiatives for HFTC Engineering. The role will initially…
Added 1 hour ago
VG
Customer Service Lead
Vego Garden
Greater Houston, TX
- From $23 USD / hour
…establishment of a 200,000-square-foot headquarters and distribution center, along with a beautiful 5-acre…
Added 1 hour ago
Environmental Scientist / Senior Environmental Scientist - Oahu
Hawaiian Electric
Honolulu, HI
Develops, implements, and manages environmental policies, programs, and management systems. Provides regulatory and technical expertise, project and program management in support of the…
Added 1 hour ago
Data Center Facility Operations Area Director
Meta
Honolulu, HI
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 2 hours ago
Propulsion Engineering Manager 2
Northrop Grumman
Palm Beach Gardens, FL
Ensure that the technical approaches, designs, and technical plans meet the program or proposal requirements, objectives, and cost/schedule constraints.
Added 2 hours ago
M
Senior Technical Program Manager
Microsoft
WA · CA · OR · Redmond, WA · Mountain View, CA · Hillsboro, OR · Redmond · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
We are looking for a passionate, driven, and intellectually curious Technical Program Manager to join the New Technology Engineering (NTE) organization. NTE is responsible for leading the…
Added 2 hours ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I). CO+I is the organization behind one of the world's largest cloud infrastructures,…
Added 2 hours ago
(H
HR/Payroll
(Longmeadow Healthcare Center) LSSH Justin, LLC
United States
- $23 USD / hour
Works with the Risk Manager as needed on complex HR/WC cases
Added 2 hours ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I). CO+I is the organization behind one of the world's largest cloud infrastructures,…
Added 3 hours ago
Store Manager - Kay Jewelers Outlet - Tanger Outlet Center - Locust Grove
Sterling Inc
Locust Grove, GA
Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control
Added 3 hours ago
Prototype Production Planner
BorgWarner Inc.
Arden, NC
Tuition Reimbursement Program after 18 months
Added 3 hours ago
Registered Nurse
Veterans Affairs, Veterans Health Administration
Goldsboro, NC
Added 3 hours ago
Senior Analyst - Adv Business Analytics
Ally
Charlotte, NC
This Senior Analyst position is part of the Data Management & Strategy function of Ally’s Financial Crime Compliance (FCC) organization. The role supports AML operational analytics and…
Added 3 hours ago
Supervisor, Warehouse - SYGMA - Charlotte, NC
Sysco
CHARLOTTE, NC
Communicate and reinforce policies and procedures (Coaching Maximizing Performance Program, Preferred Work Methods, and Best Business Practices) to ensure colleagues are trained in safety,…
Added 3 hours ago
O
Lead Principal Program Manager
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
Oracle Cloud Infrastructure (OCI) is seeking a Senior Principal Technical Program Manager to help drive large-scale infrastructure and operational initiatives supporting OCI’s rapid global…
Added 3 hours ago
Supply Chain Technician
Kaiser Permanente
Downey, CA
This position works under the direct supervision of the Supply Chain Manager/Director and/or designee. Inventories, restocks, and distributes disposable medical supplies within…
Added 3 hours ago
TR
Creative Development Manager
Thermacell Repellents, Inc.
Bedford, MA
- $86,000 to $115,000 USD / year
…(Manufacturing & Distribution), and Hampton, FL (Science & Research Center) - and is expanding its footprint in the UK &…
Added 3 hours ago
TH
Program Manager, Cardiac App - Full Time , Days
Texas Health Resources
Bedford, TX
- Full-time
Program Manager, Cardiac App- Full Time / Days
Added 3 hours ago
Airside Experience Leader - MAF
Signature Aviation
Midland, TX
…operational excellence while keeping guest satisfaction front and center…
Added 3 hours ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Fort Worth, TX
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…

United States - Genesys Cloud Services, Inc.

Experience Acceleration Developer

Indianapolis, IN, United States
Virtual Office, CA, United States
Virtual Office, NC, United States

$95,400.00 - $167,800.00

Apply About employer

Applications open in a new tab.

Job details

Pay: $95,400.00 - $167,800.00
Posting language: English
Posted: Nov 4, 2026

Original job description

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Platform Developer

Overview

The Platform Developer is a highly skilled technical expert responsible for developing, maintaining, and innovating the global demo environments used across Genesys. This role requires a broad mix of technical depth - in cloud infrastructure, web development, DevOps, AI adoption, and Genesys product expertise - to ensure that the global demo ecosystem remains stable, secure, scalable, and always ready for use. The developer supports internal teams and authorized partners who rely on these systems to deliver compelling, real-world demonstrations of the Genesys Cloud platform. This role directly impacts revenue, enabling sales teams and showcasing Genesys innovation to prospects and customers worldwide.

Key Responsibilities

Web Development: Develop and maintain the primary demo web application and portal, along with vertical-specific “fictional customer” sites (e.g., banking, healthcare, retail) that support storytelling and showcase Genesys capabilities. Use modern web technologies to create polished, immersive digital experiences that bring demo use cases to life. AI Adoption & Automation: Integrate AI into daily workflows, demo creation, automation, and internal tooling. Leverage Genesys AI, LLMs, and MCP to streamline processes, enhance troubleshooting, accelerate content creation, and build AI-driven demo experiences, identify opportunities where AI adds meaningful value.

Demo Development: Design and maintain compelling Genesys Cloud demonstrations that highlight platform capabilities. Build end-to-end use cases, integrate APIs, and develop realistic workflows that support strong technical storytelling. Continuously update demos to align with product enhancements and customer expectations.

Infrastructure & DevOps Management: Support and enhance the AWS-based demo infrastructure using services such as S3, CloudFront, Lambda, DynamoDB, RDS, and API Gateway. Apply DevOps best practices - including CI/CD, IaC, monitoring, and cost optimization - to improve reliability, scalability, and operational efficiency.

Support: Serve as an escalation point for demo environment issues, ensuring timely triage and resolution of field requests. Troubleshoot failures, configuration issues, and integration problems with a customer-first approach that keeps global teams ready to demo.

Team Collaboration: Work closely with Sales Engineering, Product, Engineering, Marketing, and Partner teams to understand requirements and ensure alignment. Provide guidance on product functionality and integrations while contributing to new demo concepts, tooling, and technical innovations that elevate global demo consistency and impact.

Qualifications - Required · Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent hands-on experience. · Strong, practical experience with AWS services including S3, CloudFront, Lambda, DynamoDB, RDS, API Gateway, IAM, and CloudWatch. · Solid understanding of modern web development technologies such as HTML, CSS, JavaScript/TypeScript, Node.js, React, and REST-based integrations. · Familiarity with AI/LLM technologies, including prompt engineering, orchestration tools (e.g., MCP), vector search, or practical AI-assisted workflows. · Experience with DevOps practices and tooling, including CI/CD pipelines, GitHub Actions, Terraform or other IaC tools, logging, and monitoring frameworks. · Strong problem-solving and troubleshooting skills, with the ability to identify root causes and resolve complex technical issues. · Excellent communication and collaboration skills, with the ability to work across global, cross-functional teams. · Self-motivated, proactive, and able to work independently in fast-paced and evolving environments. · Experience in SaaS, CCaaS, or cloud platform ecosystems is beneficial; Genesys Cloud experience is a strong plus. · Ability to travel up to 20%.

About Genesys:

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI (Artificial Intelligence), our technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability, and flexibility. Visit www.genesys.com. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$95,400.00 - $167,800.00

Benefits:

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

Click here to view a summary overview of our Benefits.

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
Next, you'll meet the hiring manager and other members of the interview team.
We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available. Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Apply About employer

More about this job

Skills

Web development
Troubleshooting
AWS
Amazon DynamoDB
CI/CD
Computer science
Identity and access management
HTML
CSS
JavaScript
TypeScript
Node.js
React
DevOps
GitHub
IBM Terraform
Infrastructure as code
Problem solving
Communication skills
Collaboration
Work independently

Report this job