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Operations Manager
East Boston Neighborhood Health Center
East Boston, MA
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at…
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Project Manager- Interoperability
CGI Technologies and Solutions, Inc.
Canton, MA
The Project Manager works with Executive/Business sponsors to successfully implement new capabilities and support operational processes by managing the end to end delivery of enterprise…
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Assistant/Associate Director, Schools & Programs
Boston College
Chestnut Hill, MA
Reporting to the Director of Development, the Assistant/Associate Director (AD) will serve as a project manager and content expert to advance key philanthropic priorities across the…
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Regional Sales Manager, Sports Surgical – Midwest
J&J Family of Companies
Raynham, MA
We are searching for the best talent for a Regional Sales Manager, Sports Surgical to lead our Midwest region .
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Essentials of Manufacturing - Environment, Health, and Safety (EHS)
Saint-Gobain
TAUNTON, MA
- $72,500 to $111,500 USD / year
…manufacturing, our 18-month Essentials of Manufacturing (EOM) program empowers engineers to step into the future of the industry. Through our advanced engineering development program, you…
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Technical Program Manager
ITW
Norwood, MA
The Technical Program Manager (TPM) is responsible for leading and delivering a portfolio of technical and engineering development projects within the Instron Static organization. This role…
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Supply Chain Manager III, Amazon Robotics Supply Chain Logistics
Amazon
North Reading, MA · N Reading, MA
…Robotics. This includes collaborating with the NPI Logistics Program Lead and Head of Global Logistics to drive daily operations and continuous improvement to yield world class results…
Added 1 min ago
Project Manager - Healthcare
CGI Technologies and Solutions, Inc.
Burlington, MA
The Project Manager works with Executive/Business sponsors to successfully implement new capabilities and support operational processes by managing the end to end delivery of enterprise…
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Treasury Manager
Rhythm Pharmaceuticals
Boston, MA
Rhythm Pharmaceuticals is seeking a Treasury Manager to ensure the smooth, compliant, and scalable operation of the company’s global treasury function by owning day ‑ to ‑ day cash and…
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George B. Cox Fellow Human Resources Coordinator (SY26-27)
Boston Public Schools
Boston, MA
Strong program or project management experience with extraordinary attention to detail, professionalism, ability to organize, plan and execute multiple projects simultaneously
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Senior Construction and Ops Support LNG
GE Vernova
Boston, MA
We are seeking an expert Site Construction Manager to lead field execution for our Electrical Balance of Plant (eBOP) to support our clients LNG projects. You will ensure that all…
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Infrastructure Tool Kit (JTK) Developer
GovCIO
Boston, MA
Participate in the project planning process that determines programming and hardware needs. Assist or lead in preparing programming specifications and in developing coding logic. Prepare…
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Data, Communications, and Policy Analyst (Remote)
GovCIO
Boston, MA
GovCIO is currently hiring for a Data, Communications, and Policy Analyst to support program management, tasking execution, strategic planning, policy review, metrics generation and…
Added 1 min ago
Patient Generated Health Data Project Manager (Remote)
GovCIO
Boston, MA
GovCIO is currently hiring for a Project Manager to join the Patient Generated Health Data (PGHD) team. This position will be located remotely and will be fully remote within the United…
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Engineering Manager - Thermal-Mechanical Design for Nuclear Power applications
GE Vernova
Boston, MA
Engineering Manager – Thermal-Mechanical Design
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Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Boston, MA
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
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Pharmacy Eligibility/Claims Business Analyst
CVS Health
Boston, MA
2-3 years experience as a business analyst/project manager
Added 1 min ago
Regulatory Readiness Program Manager
Meta
Boston, MA
Regulatory Readiness Program Manager Responsibilities:
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Sr Manager - Proj/Prog
Maximus
Boston, MA
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 1 min ago
Network Development Manager
Meta
Boston, MA
…and AI infrastructure.We are seeking a Network Development Manager (NDM) to support the commercial development and delivery of fiber network capacity across the North American production…
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Facets Product Consultant - Manager
Cognizant
Boston, MA
- $113,000 to $130,000 USD / year
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest…
Added 1 min ago
Postdoctoral Research Fellow
Beth Israel Lahey Health
Boston, MA
Develops new ideas that promote current research; brings new expertise to the research program. (essential)
Added 1 min ago
Sr. Specialist, Sales & Service Support
Santander US
Boston, MA
…relationship growth. In addition, the incumbent assists the Manager to execute an effective sales strategy; ensures consistent and positive customer experiences; coaches and trains Bankers…
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Regional Maintenance Manager
CBRE
Boston, MA
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 1 min ago
Operations Manager, Private Capital Systems (Investran)
U.S. Bank
Boston, MA
Strong project management and stakeholder management skills

United Services Automobile Asn

Program Manager Senior

Charlotte, NC, United States

Compensation range: The salary range for this position is: $103,450 - $197,730.

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Job details

Pay: Compensation range: The salary range for this position is: $103,450 - $197,730.
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity We are seeking a strategic Marketing Program Manager Senior to lead complex, cross-functional initiatives that advance marketing priorities and deliver measurable business outcomes. This role will translate the marketing strategy into integrated roadmaps, establish effective governance, manage risks and dependencies, and align stakeholders across Marketing, Technology, Analytics, Risk, Finance, and external partners.

In this role, the Program Manager Senior leads the execution and governance of large-scale, multi-year programs, ensuring alignment with strategic priorities, program health, scope, deadlines, and intended benefits. The role also supports cross-functional teams in developing and executing change plans in accordance with USAA’s change methodology or industry best practices.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, or Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:

Defines and maintains program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals.
Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value.
Facilitates meetings with executive management and project / program sponsors to define solutions and delivery.
Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues.
Performs analyses, root cause identification and development and recommendation of key work products.
Negotiates agreements, settles disputes equitably and diffuses situations.
Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity.
Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).
Adheres to governance rigor required for work efforts.
Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree; OR 4 years of relevant education and/or experience.
5-6 years of project and / or program management experience, including experience defining a new program and/or managing large-scale projects.
Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans.
Proficient knowledge of program efforts management tools and methodologies.
Understanding and demonstrated application of risk management policies and procedures.
Knowledge of program management methodology and techniques; program performance evaluation and change management principles.
Experience maintaining and reporting on work effort(s) budgets / methodologies.
Proficient experience in USAA's change management methodology or similar industry change management methodology.
Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals.

What sets you apart:

Experience leading complex, cross-functional marketing programs from planning through benefits realization.
Strong integrated planning, governance, budgeting, resource management, and executive reporting capabilities.
Demonstrated ability to manage risks, issues, dependencies, decisions, and change.
Ability to influence and align business, marketing, technology, analytics, risk, compliance, finance, and external partners.
Experience with marketing operations, MarTech, data, analytics, measurement, campaign delivery, and vendor management.
Proficiency with Microsoft 365 and enterprise project or portfolio management tools (Jira Work Management and/or Adobe Workfront).
PMP, PgMP, PMI-ACP, SAFe, or comparable certification preferred.

Compensation range: The salary range for this position is: $103,450 - $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Skills

Regulatory compliance
Change management
Program management
Risk management
Reporting
Budget management
Vendor management
Microsoft 365
Jira
PMP
Paramedic

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