Market General Manager

Keller’s Flea Market Keller’s Flea Market, part of United Flea Markets, is seeking an experienced, hands-on General Manager to lead market operations, grow revenue, and develop a strong team. This role oversees seller relations, food and beverage, facilities, events, and community engagement. The ideal candidate combines sound business judgment with an approachable leadership style and a commitment to service.

Key Responsibilities

Business and Financial Performance

• Own the market’s profit and loss (P&L) performance, partner with company leadership to develop the annual budget, and manage revenue, labor, expenses, and operating results.
• Set and track weekly and monthly goals for seller occupancy, space rentals, food and beverage sales, events, sponsorships, and other revenue opportunities.
• Analyze financial reports, business trends, and return on investment to identify growth opportunities, address performance gaps, and protect company assets.

Team Leadership

• Recruit, train, coach, and retain leaders and team members.
• Set clear expectations, provide regular feedback, and address performance concerns consistently.
• Build a workplace culture that values teamwork, safety, integrity, respect, and accountability.

Seller Relations

• Recruit and retain sellers, increase occupancy, and maximize the use of available selling space.
• Build relationships with current and prospective sellers, understand their needs, and support their success.

Operations and Facilities

• Oversee food and beverage operations, facilities, grounds, parking, and public areas, including food quality, inventory, and cost control.
• Maintain a safe, clean, organized property and coordinate preventive maintenance, repairs, improvements, and capital projects.
• Ensure compliance with company policies and applicable health, safety, and operational requirements.
• Coordinate with corporate support teams and complete assigned projects.

Guest Experience and Community Engagement

• Maintain an active presence throughout the market, greet guests, engage with sellers, support employees, and resolve concerns promptly and professionally.
• Partner with Marketing and sellers on campaigns, promotions, entertainment, and events that support seller success and increase attendance and revenue.
• Build relationships with local businesses, community organizations, schools, and civic leaders, and represent Keller’s Flea Market and United Flea Markets in the community.

Required Qualifications

• At least eight years of progressive leadership experience in retail, hospitality, entertainment, business operations, property management, event management, or another customer-focused industry.
• Demonstrated success managing teams, budgets, financial performance, and customer-service initiatives in a large-scale, public-facing operation.
• At least one year of experience in sales, leasing, or another revenue-driven role with responsibility for weekly or monthly revenue goals.
• Ability to understand and analyze budgets, income statements, balance sheets, sales reports, and operating metrics.
• Strong communication, coaching, conflict-resolution, and decision-making skills, with the ability to manage competing priorities.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Windows.
• Valid driver’s license.
• Ability to successfully complete required pre-employment screening.

Preferred Qualifications

• Bachelor’s degree in business management, marketing, hospitality, operations management, or a related field.
• Experience managing a business with sellers, vendors, or tenants.
• Experience overseeing food and beverage operations, facilities, grounds, or capital projects.
• Experience developing large-scale events, promotions, sponsorships, or community partnerships.
• Bilingual English and Spanish skills.

Schedule and Work Requirements Full weekend availability and the flexibility to work holidays, special events, and extended hours based on business needs are required.

• Regularly walk and inspect a large property.
• Work indoors and outdoors in varying weather conditions.
• Occasionally lift and carry up to 25 pounds.

Benefits and Total Rewards

Eligible full-time leaders may receive the following benefits and perks:

Health and Financial Benefits

• Medical insurance with the company contributing up to 85% of the employee-only premium.
• Dental and vision insurance with 100% of the employee-only premiums paid by the company.
• Employer-paid short-term and long-term disability coverage.
• Employer-paid $25,000 basic life and AD&D insurance, with additional voluntary coverage options.
• 401(k) retirement plan with employer matching contributions.
• Employer contributions to an HSA for eligible medical plans.
• Optional supplemental insurance and benefit programs.
• Performance-based bonus opportunities.

Time Off and Professional Growth

• Unlimited paid time off, supporting flexibility while ensuring business and leadership responsibilities are met.
• Paid company holidays.
• Leadership development, professional growth, and career advancement opportunities across a growing multistate organization.

Additional Employee Perks

• Phone stipend and DailyPay access.
• Discounted employee meals on market days and free on-site parking.
• Employee referral program and ADP employee discounts.
• Employee recognition and appreciation events.
• Scholarship opportunities.

Apply today to join Keller’s Flea Market.