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Sr Manager, People Experience Programs
Anduril Industries
Costa Mesa, CA
We are looking for a Senior Manager, People Experience Programs to serve as the strategic and operational backbone of Anduril's People Experience function. You will be the connective tissue…
Added 1 min ago
Product Operations Manager (Consumer Data / Marketing Technology)
Clorox Services Company
Durham, NC · Oakland, CA · Pleasanton, CA · Alpharetta, GA
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of…
Added 1 min ago
FL
Assistant Restaurant Manager
Franchise Location
Norwood, MA
- $68,000 to $84,000 USD / year
The Assistant Restaurant Manager helps bring the One Bistro experience to life at the Four Points by Sheraton by creating a welcoming environment where guests feel cared for and team…
Added 1 min ago
Manager, Quality
Textron
Slidell, LA
…make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized…
Added 2 mins ago
Creative Operations Manager
Rhodes Enterprises
McAllen, TX
…you become part of a passionate and high-performing group of people who set and reach ambitious goals every day and are excited to grow and build…
Added 3 mins ago
Special Operations Certified Athletic Trainer (27 SOW/Cannon AFB, NM) Sign-on Bonus Eligible
KBR Wyle Services, LLC
Cannon AFB, NM
Serve as an advisor to the HP program Manager and/or Coordinator in matters related to injury prevention, sports medicine, rehabilitation, and bridging.
Added 3 mins ago
EA
Maintenance Planner
Endeavor Air
Minneapolis, MN
- $60,300 USD / year
We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse,…
Added 3 mins ago
Care Coordinator
RML HEALTH PROVIDERS
Hinsdale, IL
…Additionally, you may be eligible for a discretionary annual incentive program based on both individual and organizational…
Added 4 mins ago
HH
Rehab Director- Physical Therapist
Healthpro Heritage, LLC
Athens, GA
- $49 to $53 USD / hour
Program Manager, Physical Therapist | Orchard at Athens | Athens, GA 30606
Added 4 mins ago
Personal Banker
PNC
Chicago, IL
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 4 mins ago
Investment Advisor II - Institutional Asset Management Healthcare Solutions
PNC
Cleveland, OH · Columbus, OH · Chicago, IL · Cincinnati, OH · Baltimore, MD · Pittsburgh, PA
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
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Mortgage Loan Officer
PNC
Nashville, TN
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 4 mins ago
Teller
PNC
Dupont, PA
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 4 mins ago
Client Experience Associate - Birmingham South Market
PNC
Birmingham, AL
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 4 mins ago
Independent Tech Risk Manager Sr
PNC
Pittsburgh, PA · Birmingham, AL · Phoenix, AZ · Denver, CO · Washington, DC · Chicago, IL · Charlotte, NC · Raleigh, NC · Cleveland, OH · Dallas, TX · Houston, TX
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together…
Added 4 mins ago
Product Management Group Manager- Marketing Customer Analytics
PNC
Tysons Corner, VA · Chicago, IL · New York, NY · Pittsburgh, PA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers while fostering an…
Added 4 mins ago
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Part Time Teller
PNC
Allentown, PA
- Part-time
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
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Personal Banker
PNC
Carbondale, PA
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
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Business Development Advisor - Institutional Asset Management Healthcare Solutions
PNC
Philadelphia, PA · Atlanta, GA · Boston, MA · Charlotte, NC · Columbus, OH · Cleveland, OH · Baltimore, MD · Washington, DC · Raleigh, NC · Pittsburgh, PA · East Brunswick, NJ
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together…
Added 4 mins ago
Bilingual Lead Teller
PNC
Hazleton, PA
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 4 mins ago
Branch Manager
PNC
Holly Springs, NC
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together…
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Teller - Ballantyne
PNC
Charlotte, NC
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 4 mins ago
Teller
PNC
Elizabeth City, NC
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 4 mins ago
Compliance Program Specialist
PNC
Pittsburgh, PA · Birmingham, AL · East Brunswick, NJ · Cleveland, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together…
Added 4 mins ago
Mortgage Loan Officer
PNC
Crestwood, KY · Lexington, KY · Louisville, KY
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…

Closed listing

United Biosource Corporation

Sr. Program Manager - Pharma HUB Operations

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 8 – 12 years relevant experience, or 6 – 10 years of experience with Master’s degree
Posting language: English

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Original job description

Archived listing. The details below describe a past opening.

• • As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC, we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!

This is a people leadership role with the responsibility to support a current reimbursement hub program expansion.

Brief Description:

Strategic client contact for program(s) to which employee is assigned. Manages day-to-day activity of program and supervisory team. May have multiple and/or complex programs. Extensive interaction with internal and external customers. Significant participation in strategic planning. Reviews contracts and is accountable for proper execution of contract terms. Works with Senior Director or Director to develop policies, procedures and the business work plan for assigned program(s) in corresponding site(s). Position may support multiple programs and/or a complex program. Provides direction, coordinates and supervises the activities of business support, technical support or production team at exempt levels using established policies and procedures. Sets priorities for the team to ensure task completion; coordinates work activities with other managers. Work is reviewed for soundness of judgment and overall quality and efficiency.

Specific job duties:

Manage program(s) per the scope of work, program and standard operating procedures within the contracted budget in one or more sites.
Manage day-to-day activity of the program operation, including supervision of staff.
Monitor program statistics and metrics.
Resolve complex reimbursement cases.
Day to day contact with complex clients for issue resolution.
Lead the analysis and writing of client reports and other deliverables.
Presentation of program information to internal and external customers.
Works with Manager(s) and Assoc Manager(s) to analyze operations and efficiency of the program(s).
Acts as a liaison for other operational departments to research and resolve client issues.
Acts as a mentor to other Managers.
Contributes to strategic and business planning for the program(s) by participating in planning activities company-wide, identifying project initiatives and operational issues, coordinating research and developing recommendations based on that research. Assists with development and tracking of budget.
Participate in interviewing prospective employees, evaluating current employees, and train employees as needed.
Work to develop employee’s supervisory skills and provide direction to supervisory staff concerning performance management issues and corrective disciplinary actions.
Cultivate and manage relationships with key contacts in professional organizations and medical professional societies.
Ability to travel as needed
Actively participates in in-person and virtual meetings/events (internal and external)
Other duties as assigned.

Supervisory Responsibility:

2 – 10 Direct Reports, 20+ Indirect Reports

Desired Skills and Qualifications:

Bachelor’s degree in relevant discipline or equivalent work experience
8 – 12 years relevant experience, or 6 – 10 years of experience with Master’s degree
Pharmacy Technician License may be required depending on program and state requirements
Excellent PC skills including Microsoft Office and Internet experience
Excellent verbal and written communication and presentation skills
Strong analytical and problem solving skills
Strong focus on book of business client satisfaction and client retention results
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency
Highly developed written communication and documentation skills to develop project educational materials, program specific procedures, product tools, and other services – related to collateral
Networking and client interfacing skills to cultivate and manage relationships
Strong analytical skills
Ability to analyze information and target trends
Organize people and systems to achieve goals

Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here are some of the exciting perks UBC offers:

Remote opportunities
Competitive salaries
Growth opportunities for promotion
401K with company match*
Tuition reimbursement
Flexible work environment
Discretionary PTO (Paid Time Off)
Paid Holidays
Employee assistance programs
Medical, Dental, and vision coverage
HSA/FSA
Telemedicine (Virtual doctor appointments)
Wellness program
Adoption assistance
Short term disability
Long term disability
Life insurance
Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

About employer

More about this job

Skills

Technical support
Statistics
Research
Train employees
Performance management
Pharmacy technician
Microsoft Office
Communication skills
Presentation skills
Problem solving
Documentation
Analytical skills

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