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Assistant Community Manager
Envolve
Falls Church, VA · Gaithersburg, MD
Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our…
Added just now
Procurement Manager
HireRight
Nashville, TN
The Procurement Manager serves as a tactical and strategic P2P operations leader within HireRight’s Procurement organization. This role is responsible for ensuring accurate, timely…
Added 1 min ago
Engineer IV
Citizens Energy Group
Indianapolis, IN
We have a career opportunity for an Engineering Project Manager in the Purification Plant Engineering group (Water Treatment Plant Engineering).
Added 1 min ago
T
Associate Manager Full-time
Tumi
Pittsburgh, PA
- Full-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 1 min ago
Case Manager - Outpatient Services
Volunteers of America of Alaska
Anchorage, AK
Reports To: Program Manager – Outpatient Services
Added 1 min ago
Peer Support Specialist - Outpatient Services
Volunteers of America of Alaska
Anchorage, AK
Reports To: Program Manager – Outpatient Services
Added 1 min ago
IPS Employment Specialist
Volunteers of America of Alaska
Anchorage, AK
…needs of the business, describe support offered by the VOA IPS program, and share client strengths that are relevant and beneficial to the…
Added 1 min ago
Behavioral Health Associate I - On Call
Volunteers of America of Alaska
Anchorage, AK
…BHA I provides interventions and behavioral management within program guidelines and under direction of the supervisory staff. The BHA I provides behavioral interventions to residents using…
Added 1 min ago
AF
Direct Support Professional - Community Day Services (CDS) (58408)
ASSOCIATION FOR INDIVIDUAL DEVELOPMENT
Yorkville, IL
- $19.5 USD / hour
…classes under the direction of the DSP – CDS Instructor and/or Program Manager. The DSP – CDS is responsible to utilize the person’s Implementation Strategy or Individual Plan and Behavior…
Added 1 min ago
Project Manager - Water/Wastewater Services
CDM Smith
Concord, CA
CDM Smith has an exciting opportunity for an experienced Project Manager to join our West Pacific group and lead municipal drinking water, wastewater treatment, and pump station projects in…
Added 1 min ago
Project Manager - Water/Wastewater Services
CDM Smith
Sacramento, CA
CDM Smith has an exciting opportunity for an experienced Project Manager to join our West Pacific group and lead municipal drinking water, wastewater treatment, and pump station projects in…
Added 1 min ago
CL
Community Integrated Living Specialist - DSP Evenings
Community Link, Inc.
Carlyle, IL
- $20 USD / hour
…CILA Team Leader and with the support of the Supported Living Program…
Added 1 min ago
Case Manager
Lao Family Community Development, Inc.
San Pablo, CA
Job Summary: Under the direction of the Program Supervisor, we are seeking a full-time, qualified Case Manager to provide rapid rehousing to eligible individuals who are justice-involved,…
Added 1 min ago
Program Lead
Community Residences
East Hartford, CT
Takes steps to correct any and all errors observed in regards to client programs and support needs; reports issues to Program coordinator.
Added 1 min ago
Resident. Instructor
Community Residences
East Hartford, CT
…residential programs. Submits report to Associate Executive Director, Program Director, appropriate Program Coordinator and Program manager. Monitor and insure corrective action plan is…
Added 2 mins ago
PV
Resident Support Staff
Pathways Vermont
Burlington, VT
- $21 USD / hour
The Program: Soteria Vermont is a five-bed hospitalization prevention residence for individuals experiencing an early episode of psychosis who wish to avoid or minimize their exposure to…
Added 2 mins ago
VB
Sales Supervisor (Keyholder) Seasonal | Nantucket
Veronica Beard
MA
- $20 to $21 USD / hour
The Sales Supervisor (Keyholder) is an hourly, commission-eligible sales-floor leader who delivers exceptional client experiences while helping the store achieve its sales goals. You will…
Added 2 mins ago
VB
Part Time Sales Supervisor (Keyholder) Seasonal | Nantucket
Veronica Beard
MA
- $22 to $23 USD / hour
- Part-time
The Sales Supervisor (Keyholder) is an hourly, commission-eligible sales-floor leader who delivers exceptional client experiences while helping the store achieve its sales goals. You will…
Added 2 mins ago
Account Manager
Internet Brands
Seattle, WA
About the Role: Martindale-Avvo is seeking a driven, self-starting Account Manager who is competitive, confident, and consultative. This role is responsible for managing, growing, and…
Added 3 mins ago
Data Integrity Specialist Intern
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Kansas City, MO
The Data Integrity Specialist reports to the Manager, Data Integrity in the Finance & Accounting
Added 3 mins ago
Briargate Practice Manager - PM
CityVet Support Staff
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CityVet is looking for a Practice Manager to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet…
Added 5 mins ago
Claims Specialist, Design Professional
AXA
CHICAGO · CHICAGO, NY · NEW YORK · EXTON · HARTFORD
…with some component of public speaking. You will report to the Manager of Design Professional Claims. What you will BRING We’re looking for someone who has these abilities and skills:…
Added 5 mins ago
Technical Specialist
AXA
SCOTTSDALE
…from Shared Services; perform quality reviews before broker/client release. Maintain and update process manuals, reference documents, and training materials; provide new/refresher training…
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Director, Program Management
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The Director, Program Management is primarily responsible for overseeing the planning, design, and execution of construction, closeout, and turnover to Facilities Maintenance for Capital,…
Added 6 mins ago
AI
Campaign Manager, Social
Adswerve, Inc
Remote, United States
- $80,000 to $95,000 USD / year
Adswerve is looking for a Strategic Campaign Manager, Paid Social to join the Performance Media team! The Strategic Campaign Manager, Paid Social is responsible for the end-to-end…

United Biosource Corporation

Program Manager - Pharmacy HUB Operations

Remote, United States

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Job details

Education: Bachelor’s degree
Posting language: English

Original job description

• As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!

Brief Description:

Patients are at the center of our business strategies. The Manager – Program Management, manages day-to-day activity of program(s) and supervises staff. Extensive interaction with internal and external client(s). Acts as the primary contact for the assigned program(s). This position performs hiring, scheduling, training, and development of direct and indirect reports. Recognizes, recommends, and implements operational improvement Works with Senior Manager or Director to develop policies, procedures and the business work plan for assigned program(s). Position may support multiple small clients or one large client. Provides direction, coordinates and supervises the activities of the operational team using established policies and procedures. Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors and managers. Work is reviewed for soundness of judgment and overall quality and efficiency.

The Program Manager is also responsible for:

Ensuring appropriate resources and operational support required to deliver on both patient and client expectations
Oversight of the systems development and management
Identify opportunities and participate in the development of strategies, training tactics and resources required to optimize value of patients
Working cross-functionally with operations, training, Field Operations Management, and District Managers.

Specific job duties:

Responsible for implementing and maintaining the effectiveness of the program by:

Manage program(s) per the scope of work, program and standard operating procedures within the contracted budget.
Manage day-to-day activity of the program operation and ensures proper flow of work throughout the life of the program, including supervision of staff.
Working knowledge of protocol(s), contract requirements, program workflow and/or scope of work for assigned program(s).
Monitor program metrics to ensure adherence to program SLAs.
Aid management decisions on program development and design and/or restructure of program requirements.
Supervise the collaboration with internal and client training departments to ensure messaging integrates the defined strategies and is customized to reflect the patient insights associated within supported disease states
Supervise and manage the field operations support personnel as assigned
Support the logistical deployment and tracking of issued equipment
Supervises personnel management during training events
Supervises and directs Service Provider assigned training resources to ensure strategic approach is in line with requirements
This position is also responsible for supervising the execution of a feedback mechanism to assess the value of the program as perceived by the patients on a regular basis, including oversight support
Collaborate with the Managers and Directors of Patient Outreach organization to support KPI development, ensure reporting systems are in place and supervise/manage monthly performance updates to the team
Provide leadership with updates on policy developments and likely impact on patients and service delivery
Develop and implement a robust plan to facilitate clear communication with Patient Outreach organization
Attend and support weekly program staff meetings
Directly supervise and manage assigned systems training, field operations, system escalation personnel and projects as directed
Presentation of program information to internal and external customers.
Participate in interviewing prospective employees, evaluating current employees, and train employees as needed.
Ability to travel as needed
Actively participates in in-person and virtual meetings/events (internal and external)

Supervisory Responsibility:

1-20 Direct Reports

Desired Skills and Qualifications:

Bachelor’s degree required
Patient Outreach or program experience (2+ years) as Field Manager or higher experience preferred
Training Management experience preferred
Must be able to manage multiple tasks and have excellent organizational skills
Ability to examine business environment and develop/execute in response to market opportunities will be a significant benefit
Candidate should have a working knowledge of the market including trends and issues as they relate to the patient journey and insights
Ability to travel (40-50%)
Ability to lead and drive for results in cross-functional teams
Strong planning and prioritization skills
Strong and effective presentation skills; excellent communication skills – both written and verbal
Initiative and vision: develop strategy and deliver results
Drive and enthusiasm
Exceptional interpersonal skills and the ability to build and inspire support for initiatives
Ability to build and maintain relationships with third parties using good negotiation skills
Proven success working with or within patient advocacy organization or other patient health-related, communicate focused organizations providing services to targeted populations
Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology
Veeva /SaleForce.com Database experience preferred

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

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More about this job

Skills

Program management
Operations management
Workflow
Collaboration
Personnel management
Reporting
Leadership
Communication skills
Train employees
Organizational skills
Prioritization
Presentation skills
Interpersonal skills
Negotiation
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

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