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Added 17 hours ago
Parts Sales Representative
United Ag & Turf
Gainesville, TX
Added 17 hours ago
Heavy Equipment Field Mechanic
United Ag & Turf
Cleburne, TX
Valid Driver’s License required.
Added 17 hours ago
Heavy Equipment Field Mechanic
United Ag & Turf
Hillsboro, TX
Valid Driver’s License required.
Added 17 hours ago
Heavy Equipment Field Mechanic
United Ag & Turf
Waco, TX
Valid Driver’s License required.
Added 4 days ago
Facility/Yard Maintenance
United Ag & Turf
Bryan, TX
Added 4 days ago
Parts Sales Representative
United Ag & Turf
Hillsboro, TX
Added 5 days ago
Heavy Equipment Delivery Driver
United Ag & Turf
Taylor, TX
Must have previous equipment operating/transporting experience · Must have a positive, friendly attitude towards customers
Added 7 days ago
Service Manager
United Ag & Turf
Marshall, TX
Added 7 days ago
Facility/Yard Maintenance
United Ag & Turf
Lufkin, TX
Added 7 days ago
Service Writer/Advisor
United Ag & Turf
Crockett, TX
Added 8 days ago
Small Engine Mechanic (Lawn & Garden)
United Ag & Turf
Mt.Pleasant, TX
Valid Driver’s license required
Added 11 days ago
Sales Representative
United Ag & Turf
Cameron, TX
Added 11 days ago
Machinery Set Up Technician
United Ag & Turf
Navasota, TX
Valid Driver’s license required
Added 13 days ago
Heavy Equipment Delivery Driver
United Ag & Turf
Paris, TX
Must have previous equipment operating/transporting experience · Must have a positive, friendly attitude towards customers
Added 14 days ago
Facility/Yard Maintenance
United Ag & Turf
Durant, OK
Added 14 days ago
Facility/Yard Maintenance
United Ag & Turf
Cameron, TX
Added 14 days ago
Service Writer/Advisor
United Ag & Turf
Temple, TX
Added 14 days ago
Heavy Equipment Delivery Driver
United Ag & Turf
Marble Falls, TX
Must have previous equipment operating/transporting experience · Must have a positive, friendly attitude towards customers
Added 14 days ago
Heavy Equipment Delivery Driver
United Ag & Turf
Abilene, TX
Must have previous equipment operating/transporting experience · Must have a positive, friendly attitude towards customers
Added 18 days ago
Facility/Yard Maintenance
United Ag & Turf
Mineola, TX
Added 20 days ago
Inventory Facility Coordinator
United Ag & Turf
Malone, NY
Added 20 days ago
Parts Warehouse/Back Counter
United Ag & Turf
Mt.Pleasant, TX
Added 20 days ago
Machine Monitoring Advisor
United Ag & Turf
Van Alstyne, TX
Added 24 days ago
Inventory Facility Coordinator
United Ag & Turf
Malone, NY
Added 28 days ago
Student Technician
United Ag & Turf
United States

United Ag & Turf

Service Writer/Advisor

Terrell, TX, United States

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Job details

Experience: 1+ years experience in Service Department operations
Posting language: English
Posted: Oct 8, 2026

Original job description

Description United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, and Arkansas. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts,sales,service, and transportation.

Purpose:

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.

Responsibilities:

Manages the entire work order cycle process; generation through closing and invoicing for customer and internal work
Sells service labor and parts ensuring all techs are highly productive so that budgets and goals are met
Works with Service Manager to identify and execute continuous process improvements
Communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
Reviews work orders for completeness and accuracy prior to customer billing
Ensures all service Warranty and Product Improvement Programs are completed, submitted to Centralized Warranty Administrator within the required timeframe to receive maximum credit
Ensures all departmental tools, equipment, and vehicles are in good working order
Actively coaches, develops and helps employees grow their capabilities
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Ensure that company’s reputation and image in the community is consistent with company Core Values

Benefits include:

Competitive Salary plus bonus
401K Match
Health Benefits
Paid Holidays and Paid Time Off

Requirements

Experience, Education, Skills and Knowledge:

1+ years experience in Service Department operations Ability to use standard desktop load applications such as Microsoft Office and internet based functions Ability to write and speak effectively to individuals and groups Ability to effectively lead a team and hold people accountable Familiar with John Deere and competitive products Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Ability to work extended hours and weekends as needed Excellent customer service skills High School Diploma or equivalent experience