Intelligent Automation / RPA Engineer / Software Engineer

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at www.unissant.com.

Unissant is seeking an Intelligent Automation / RPA Engineer / Software Engineer to support a newly awarded program for a federal health agency. Design, implement, and support approved workflow and robotic process automation that reduces repetitive application support work while maintaining human accountability.

The ideal candidate brings practical delivery experience, sound judgment, and a collaborative approach to maintaining Federal business applications while improving technical capability.

Essential Duties and Responsibilities:

• Assess repetitive workflows with process owners and analysts to identify practical automation candidates and baseline effort.
• Design automation with documented inputs, business rules, exceptions, control points, and measurable success criteria.
• Develop and configure approved workflow or RPA solutions, integrating application interfaces where supported.
• Implement validation, logging, retry handling, exception queues, and secure management of automation credentials.
• Test normal and exception paths with process owners; document acceptance results before production deployment.
• Monitor automation performance, investigate failures, and maintain versioned configurations and support runbooks.
• Measure realized effort savings and quality effects; support Government review before staffing efficiencies are credited.
• Support transition knowledge transfer and maintain current technical or process documentation for assigned responsibilities.
• Coordinate assigned work with program leadership, Government stakeholders, and related teams; report blockers and dependencies promptly.
• Use Government-approved tools and handle program data within authorized environments. Validate any AI-assisted output before it informs delivery decisions.

Work Experience and Job Skills:

Basic Qualifications:

• 5-years experience delivering production workflow automation or RPA solutions with business stakeholders.
• Ability to analyze processes, define business rules, and identify where human review is required.
• Hands-on scripting, integration, or RPA development skills in an approved platform.
• Experience implementing exception handling, audit logs, credential controls, and recoverable processing.
• Experience testing automation and supporting controlled production releases and operational maintenance.
• Ability to measure automation benefits against a baseline and explain limitations clearly.
• Ability to document work clearly, protect sensitive program information, and collaborate across Government and contractor teams.
• Ability to meet federal suitability and access requirements and provide on-site support in the Bethesda, Maryland area as directed.

Additional Qualifications:

• Relevant RPA platform experience, such as UiPath.
• Experience combining workflow automation with approved AI-assisted document or ticket analysis.
• Experience automating Federal application support processes and documenting human approval points.
• Experience supporting a Federal IT services environment, preferably within a federal health agency or comparable federal IT environment.
• Experience transferring knowledge from an incumbent team and maintaining reliable services during transition.

Education:

• A degree or relevant coursework in computer science, information systems, engineering, or a related discipline is preferred.

Certificates, Licenses and Registrations:

• An RPA or automation platform credential appropriate to the selected tool is preferred.

Communication Skills:

• Clear verbal and written communication skills, with the ability to coordinate professionally across Government, prime contractor, and subcontractor teams.
• Ability to explain role-specific findings, document decisions and procedures, and communicate risks and recommended actions to the appropriate audience.

Clearance Requirements:

• Must hold or be eligible for a Public Trust Moderate (Tier 2) background investigation and meet applicable federal suitability, badging, and system-access requirements.

Travel:

• Washginton, DC

Environmental Requirements:

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds
• Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Candidate(s) will be required to go through pre-employment screening.

Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)