Office Manager / Hydraulic Technician (70/30 Split)

Position Type: Full-Time

Location: Hazleton, Pa

Reports To: Owner

Job Overview

We are seeking an organized and mechanically minded Office Manager / Hydraulic Technician to join our team. This hybrid position is heavily weighted toward administrative and customer operations (approximately 70% office time), with the remaining time (approximately 30% shop time) dedicated to hands-on hydraulic diagnostics, hose fabrication, and technical support. The ideal candidate will seamlessly run our front office, manage client accounts, and step into the shop to solve fluid power problems or build custom assemblies when needed.

Key Responsibilities

Office Management & Administration (Approx. 70%)

• Operations & Scheduling: Act as the primary point of contact for clients, manage service requests, and schedule shop jobs or mobile dispatch efficiently.
• Financial Administration: Handle accounts receivable and payable (A/R & A/P), generate job invoices, process payments, and manage basic bookkeeping entries.
• Procurement & Inventory Control: Audit, order, and track hydraulic components, fittings, hoses, and fluids to ensure optimal stock levels without over-purchasing.
• Customer Relations: Field technical questions over the phone, prepare service and parts quotes, and maintain organized digital customer history files.
• Vendor Management: Liaison with suppliers to secure component pricing, track shipments, and reconcile delivery discrepancies.

Technical & Hydraulic Operations (Approx. 30%)

• Hose Fabrication & Assembly: Cut, crimp, and assemble high-pressure hydraulic hoses and fittings based on customer specifications or walk-in orders.
• Bench Diagnostics & Repairs: Inspect, troubleshoot, and repair smaller components brought into the shop (e.g., small pumps, valves, cylinders, power units).
• Technical Support: Read fluid power schematics to assist in ordering the exact right parts for customer projects.
• Shop Safety & Compliance: Maintain clean, safe workbench areas and ensure all technical activities adhere to OSHA standards.

Qualifications & Skills

• Experience: 2-4 years of experience working within an industrial, mechanical, or fluid power environment, with a strong background in administrative or office coordinator roles.
• Technical Competency: Firm understanding of high-pressure fluid power principles, thread identification (NPT, JIC, ORFS, Metric), and component functionality.
• Administrative Toolset: Proficiency with small-business accounting software (e.g., QuickBooks), inventory tracking systems, and Microsoft Office Suite (Excel, Word).
• Work Style: High adaptability to transition quickly from professional customer service or computer work to hands-on, mechanical shop production.
• Education: High school diploma required. An Associate's degree or relevant certification from the International Fluid Power Society (IFPS) is a major plus.

Physical Requirements

• Ability to lift up to 50 lbs when handling parts or hose coils.
• Ability to stand and operate shop tools (crimpers, saws) for extended intervals during technical blocks.

Benefits & Compensation

• Salary Range: $20-$25 per Hour
• Health, dental, and vision insurance options.
• Paid Time Off (PTO) and paid holidays.