Description
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
The HCS Senior Interoperability Developer leads the design, development, implementation, testing, optimization, and ongoing support of complex healthcare interoperability solutions across the health system. This position serves as a senior technical resource for the exchange of clinical, financial, and operational information between Epic and internal or external systems.
The Senior Interoperability Developer independently manages large and complex interface implementation projects through the full system development lifecycle. Responsibilities include gathering and evaluating interface requirements, developing technical designs, configuring and testing interfaces, coordinating integrated testing, supporting production deployments, troubleshooting complex issues, and maintaining reliable interface operations.
The ideal candidate has more than five years of healthcare interoperability experience, with extensive knowledge of HL7 interface development and support. Experience with Epic Bridges and the Infor Cloverleaf Integration Suite is preferred. Experience designing, implementing, or supporting FHIR-based APIs and other modern healthcare interoperability technologies is also preferred, with demonstrated experience independently delivering large and complex healthcare interface implementation projects.
This position requires the ability to work independently with limited supervision, manage competing priorities, make sound technical decisions, and collaborate effectively with application teams, clinical and operational stakeholders, vendors, and external healthcare organizations. The Senior Interoperability Developer also provides technical leadership, mentors less-experienced team members, and contributes to the development of reusable standards, documentation, and best practices.
Responsibilities:
Interface Design, Development, and Implementation
- Independently lead large and complex healthcare interface implementation projects from requirements gathering through production deployment and stabilization.
- Design, develop, configure, test, implement, and maintain HL7 interfaces that support the reliable exchange of clinical, financial, and operational information.
- Develop and support interfaces using Epic Bridges and the Infor Cloverleaf Integration Suite.
- Analyze interface requirements and translate business, clinical, and technical needs into scalable and supportable integration designs.
- Develop or support FHIR APIs, web services, and other standards-based interoperability solutions when appropriate.
- Create interface specifications, data mappings, transformation logic, test plans, implementation plans, support documentation, and operational procedures.
- Coordinate unit, integrated, regression, and end-to-end testing with internal application teams, external organizations, and vendors.
Technical Leadership and Project Delivery
- Serve as the senior technical resource for assigned interface projects and complex interoperability issues.
- Independently manage technical activities, dependencies, risks, priorities, and deliverables across multiple concurrent projects.
- Facilitate technical discussions and make recommendations regarding interface architecture, integration methods, message standards, data mappings, and implementation approaches.
- Provide accurate estimates, communicate project status, identify risks or barriers, and escalate issues when leadership involvement is required.
- Coordinate technical work with Epic application teams, infrastructure teams, vendors, external healthcare organizations, and other internal stakeholders.
- Participate in vendor evaluations, technical assessments, and build-versus-buy decisions related to interoperability solutions.
Production Support and Optimization
- Monitor, troubleshoot, and resolve complex interface, message-processing, data-transformation, and connectivity issues.
- Perform root-cause analysis and implement sustainable corrective actions that improve interface reliability and reduce recurring production incidents.
- Optimize interface performance, message routing, monitoring, alerting, and error-handling processes.
- Support application upgrades, Epic releases, Cloverleaf upgrades, infrastructure changes, organizational implementations, and other activities that may affect interface processing.
- Participate in an on-call rotation and provide extended support for major implementations, upgrades, and entity go-lives as required.
- Ensure production solutions are scalable, reliable, recoverable, secure, and aligned with organizational standards.
Standards, Documentation, and Knowledge Sharing
- Develop and maintain interface development standards, reusable technical components, implementation procedures, support documentation, and troubleshooting guides.
- Apply established software development lifecycle, change management, release management, and IT service management practices.
- Promote consistent use of HL7, FHIR, and other applicable healthcare interoperability standards.
- Review technical solutions and interface designs for quality, maintainability, performance, and adherence to organizational standards.
- Mentor junior developers and share technical knowledge with team members, application analysts, and other stakeholders.
- Contribute to continuous improvement initiatives for interface development, testing, deployment, monitoring, and support processes.
Communication and Collaboration
- Communicate technical information clearly and effectively to technical and nontechnical audiences.
- Build productive working relationships with clinical, operational, technical, and vendor stakeholders.
- Provide timely updates to management and project stakeholders regarding progress, risks, decisions, dependencies, and production issues.
- Represent the interoperability team in project meetings, design sessions, implementation planning, incident reviews, and governance discussions.
- Demonstrate professionalism, accountability, customer service, and alignment with UNC Health values.
Other Information
Education Requirements:
- Requires Bachelor's degree
Licensure/Certification Requirements:
- No licensure or certification required. Current certifications in Epic Bridges and Cloverleaf are preferred.
Professional Experience Requirements:
- If a Bachelor’s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then two (2) years of experience is required.
- If a Bachelor's Degree in other field, requires four (4) years of experience.
- If Master’s Degree, then two (2) years of experience is required.
- If PhD, then no years of experience is required.
- If an Associate's Degree, requires six (6) years of experience.
- If High School Diploma, requires eight (8) years of experience.
Knowledge/Skills/and Abilities Requirements:
- NOVICE- Limited Proficiency: You have the level of experience gained in a classroom and/or experimental scenarios or as a trainee on the job. You are expected to need help when performing this skill.
- INTERMEDIATE- Intermediate Proficiency: You are able to successfully complete tasks in this competency as requested. Help from an expert may be required from time to time, but you can usually perform the skill independently.
- ADVANCED- Advanced Proficiency: You can perform the actions associated with this skill without assistance. You are recognized within the organization as ‘a person to ask’ when difficult questions arise regarding this skill.
- EXPERT- Expert Proficiency: You are a known expert in this area. You can provide guidance, troubleshoot and answer questions related to this area of expertise and the field where the skill is used.
The following KSAs apply to all HCS Enterprise Analytics & Interop Developers:
- Technical or analytics skills: Intermediate
- SDLC/ITIL/DevOps/Release Management: Intermediate to Expert
- Design and Deploy processes, standards, and best practices: Intermediate
- Implement, administer, configure, and support software platforms, including vendor relations and project coordination: Intermediate
- Team leadership responsibilities -Stakeholder requirements gathering and presentation skills: Intermediate
- Analytics or multidisciplinary team facilitation or project management: Novice
- Written and verbal communication skills: Intermediate
- Exemplifies UNC Health System values
The following KSAs apply to some functional domains.
- SQL: Intermediate (required)
- R/Python: Intermediate (required)
- Script/code development/debug and assist with other's code: Intermediate
- Software/Technical Administration of enterprise tools: Intermediate
- Data structure and Integration: Intermediate
- Web Services and Application: Intermediate
- Cloud-based solution development: Intermediate (required)
- Healthcare and EHR experience: Min 3 years (required)
- Expert EHR use or build in clinical or research setting
- Epic certifications: Obtain and maintain multiple certifications
- Business Objects Universe development/writer: Intermediate
- HANA view creation: Intermediate
- IRB Research/Clinical Trails/ Research Billing/Documentation development pertaining to data or application audits on research requests: Advanced
- Interoperability Toolset: Intermediate
- Data domains knowledge: Intermediate
- Data visualization software and UI design: Intermediate
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Analytics
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $47.90 - $68.86 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.