Business Operations Analyst

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

The Business Operations Analyst supports the Dept of Surgery, in the clinical operations team. This position is responsible for operational efficiencies, and financial oversight for a Major division. May also assist with strategic planning, and performance improvement initiatives. Develop and present complex financial models along with forecasting of established business plans. Assist management in decision-making regarding business operations, ongoing projects, departmental strategic planning, and making financial recommendations by gathering data from multiple sources, assessing the value of information and determining the best method for decision-making.

Hours:

This role is hybrid and works three (3) days in office. The work hours are 8am - 5pm.

Responsibilities:

• Lead (or work as a team member) cross-functional program team(s) for strategic projects across a large complex organization.
• Provide complex business analytics to senior management in support of service lines
• Provide financial planning advice and support to senior management in making programmatic decisions related to the preparation and monitoring of the annual budget
• Responsible for departmental development of business plans from the concept/ forecasting phase through program launch. Assess existing programs and service lines based on actual outcomes and value. Develop and present complex financial models that support growth opportunities.
• Work closely with and advise senior management or physician leadership in both clinical and non-clinical service areas to facilitate profitable growth while maximizing operational efficiencies. Growth may come from a variety of opportunities including improving business performance, expanding existing service lines, forming new service lines or businesses.

Preference will be given to candidates who have experience with data analysis, building dashboards and revenue cycle.

Other Information

Other information:

Education Requirements:

• Master's degree in Business Administration, Health Administration or related field or equivalent combination of education and experience.

Licensure/Certification Requirements:

• No licensure or certification required.

Professional Experience Requirements:

• If Master's degree, two (2) years of experience in business analysis, financial management or financial analysis.
• If Bachelor's, six (6) years of experience in business analysis, financial management or financial analysis.
• If Associate's degree, nine (9) years of experience in business analysis, financial management or financial analysis.
• If high school/GED, thirteen (13) years of experience in business analysis, financial management or financial analysis.
• Teammates hired or moved into this classification prior to July 1, 2026, who do not possess the required four‑year degree, may be grandfathered into the role. For these incumbents, an Associate's degree and ten (10 years of related experirence or a high school diploma and fourteen (14) years of experience may be accepted in lieu of the four‑year degree requirement.

Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: UNC P&A Surg Admin

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $33.37 - $47.97 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.