Archived listing. The details below describe a past opening.
Clinic Receptionist – Pulmonology
Location: Boone, North Carolina | Pulmonology | Full-Time | 8:00 AM - 5:00 PM | Non-Exempt
Why You'll Love Working Here
As a Clinic Receptionist at UNC Health Appalachian, you'll be an essential part of the healthcare team by greeting patients, managing appointments, and ensuring smooth clinic operations from the moment someone walks through the door. You'll serve as the first point of contact for patients and visitors, helping create a positive and welcoming experience while supporting a mission-driven health system committed to quality, safety, and compassionate care.
Nestled in the scenic Blue Ridge Mountains, Boone, North Carolina offers the perfect blend of community, culture, and outdoor adventure.
• Compensation: Starting at $16.45/hour, based on education and experience.
• Schedule: Monday through Friday | 8:00 AM - 5:00 PM.
• Applicable Benefits: Comprehensive medical, dental, and vision coverage; retirement plan with employer match; paid time off; tuition reimbursement; paid parental leave; wellness incentives; and employee discounts.
• Benefits Eligibility: Applicable benefits begin the first of the month following 60 days of employment from new hire orientation.
• Status: Non-Exempt
What You'll Do as a Clinic Receptionist
Patient Reception & Customer Service
• Greet patients and visitors with a warm, professional demeanor, ensuring a positive first impression.
• Provide exceptional customer service while supporting patients, families, and visitors.
• Manage patient flow by coordinating with clinic staff and facilitating smooth transitions throughout the care experience.
Scheduling & Administrative Support
• Answer incoming calls, provide accurate information, and direct inquiries to the appropriate department.
• Schedule appointments, verify patient insurance information, and maintain an organized scheduling system.
• Assist with administrative tasks including data entry, filing, and maintaining patient records.
• Maintain an organized, clean, and welcoming front desk area.
Privacy & Compliance
• Ensure patient privacy and confidentiality by adhering to HIPAA regulations and organizational privacy standards.
• Maintain accurate patient and scheduling information while supporting clinic operations.
What We're Looking For
Qualifications/Licenses
Education
• High School Diploma or GED preferred but not required.
Experience
• One (1) year of prior experience in a medical or clinic setting preferred.
Required Licensure & Certifications
• No licensure required.
• Basic Life Support (BLS) certification through the American Heart Association preferred but not required.
Knowledge, Skills & Abilities
• Proficiency in medical terminology and administrative functions.
• Excellent communication and customer service skills.
• Knowledge of privacy regulations, including HIPAA.
• Strong computer proficiency and organizational skills.
• Adaptability, attention to detail, and effective time-management abilities.
• Ability to work effectively in a fast-paced healthcare environment.
Physical & Work Environment
Physical Demands
• Primarily sitting for extended periods at a computer workstation or front desk.
• Occasional standing and walking to assist patients and visitors.
• Minimal lifting, including files, paperwork, and office supplies.
• Frequent use of computer systems for scheduling, documentation, and communication.
• Visual acuity required for reviewing patient information, documents, and computer screens.
Working Conditions
• Indoor, climate-controlled office environment.
• Regular interaction with patients, families, providers, and staff.
• Typically follows regular business hours, with occasional evenings, weekends, or holidays based on clinic needs.
• Frequent telephone and computer use throughout the workday.
What Sets Us Apart
• Career Growth: Structured advancement pathways, tuition reimbursement, and ongoing development opportunities through our Career Pathways Program.
• Impactful Work: As a Clinic Receptionist, you'll set the tone for every patient's visit by providing the welcoming and organized first touchpoint that supports care across our outpatient facilities.
• Community & Lifestyle: Boone consistently ranks among the best small towns in America and offers outdoor recreation, arts, culture, dining, and a welcoming atmosphere.
• Top-Tier Community: Home to Appalachian State University, Boone offers excellent schools, a strong sense of community, and an exceptional quality of life.
• Meaningful Benefits: Access wellness programs, retirement benefits, educational assistance, paid parental leave, employee discounts, and applicable healthcare coverage.
• Inclusive Culture: UNC Health Appalachian is committed to diversity, equity, and inclusion, ensuring every team member feels valued, respected, and supported.
Ready to Be the Welcoming Face of Our Clinic?
Apply today to join UNC Health Appalachian as a Clinic Receptionist and make a lasting impact on patients, families, and the community we serve.
About UNC Health Appalachian
It's official. UNC Health Appalachian earned an "A" Leapfrog Patient Safety Grade. UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, the Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation.
UNC Health Appalachian remains committed to promoting health in the High Country, enhancing quality of life, and simply "making life better."
About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses, and more than 500 clinics, along with the clinical patient care programs of the UNC School of Medicine.
It exists to improve the health and well-being of North Carolinians and others we serve while furthering the teaching mission of the University of North Carolina School of Medicine. Over the past three years, UNC Health has provided more than $400 million in uncompensated and charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognitions for quality care, patient safety, and the overall patient experience.
For more information, visit unchealth.org.
Equal Opportunity Employer
UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences.
UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.
Employment at UNC Health Appalachian is contingent upon successful completion of a background check and drug screening.
For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.