Simulation Technician & Operations Coordinator

Job description

Simulation Technician & Operations Coordinator Full-Time Classified

UCC is looking for a hands-on problem-solver who enjoys working with technology and keeping things running smoothly. As our Simulation Technician & Operations Coordinator, you'll bring realistic healthcare training to life by programming, operating, maintaining, and troubleshooting high-fidelity manikins, task trainers, simulation software, and audiovisual systems. As the Hub's primary simulation technical expert, you'll also coordinate lab operations, schedules, supplies, and technical support for faculty and students. Working alongside Allied Health programs and healthcare partners, you'll help create safe, effective learning environments where students can build clinical skills, gain confidence, and prepare for the realities of patient care - all while supporting accreditation and strengthening our region's healthcare workforce.

EXAMPLES OF DUTIES

Simulation Technology and Equipment

• Program, configure, test, and operate simulation equipment and software for instructional activities.
• Troubleshoot technical issues; perform preventive maintenance, software updates, testing, and calibration consistent with manufacturer standards.
• Coordinate repairs, warranty claims, service contracts, and vendor support.
• Maintain equipment inventories, maintenance logs, service records, and technical documentation.
• Manage supplies, replacement parts, equipment storage, and security; recommend upgrades and replacement purchases.

Laboratory Operations and Coordination

• Prepare, set up, reset, and maintain simulation laboratories that replicate clinical environments.
• Coordinate schedules, reservations, and equipment use across Allied Health programs.
• Develop and maintain operating procedures that support laboratory safety, equipment reliability, and efficient resource use.
• Support budget planning, purchasing, equipment installation, vendor demonstrations, and training logistics.

Faculty and Student Support

• Provide technical support before, during, and after simulation activities.
• Collaborate with faculty to implement simulation scenarios and integrate new technologies into instruction.
• Train faculty and staff in equipment operation and orient students to simulation equipment and laboratory procedures.

Quality and Community Partnerships

• Maintain usage and operational records needed for accreditation reviews, audits, and quality improvement.
• Monitor emerging simulation technologies and recommend improvements.
• Support healthcare workforce training, interdisciplinary learning, partner activities, recruitment events, and community demonstrations.

Financial and Budgetary Support:

• Order and maintain equipment and supplies.
• Maintain an accurate invoicing system for equipment and supplies.
• Research and monitor various supply vendors to secure competitive pricing within allotted budgets.
• Perform other duties as requested by Perform other duties unique to department by supervisor.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Thorough knowledge of Microsoft software products and Windows environment.
• Knowledge of e-mail, internet, and network fundamentals and operations.
• Ability to update on or learn new software programs.
• Ability to maintain confidentiality and follows FERPA requirements.
• Ability to make basic mathematical calculations.
• Ability to troubleshoot simulation and skills problems (after proper training is received).
• Excellent public relations and telecommunications skills.
• Ability to work with and assist persons from a wide range of socio-economic backgrounds.
• Ability to work with minimum supervision and be part of an effective team.

QUALIFICATIONS

• Bachelor’s degree in healthcare, simulation technology, information technology, biomedical equipment technology, education, or a related field.
• At least two years of experience with healthcare simulation equipment, simulation center operations, or educational technology in healthcare or higher education.
• Certified Healthcare Simulation Operations Specialist (CHSOS) credential or ability to obtain certification.
• Demonstrated ability to diagnose and resolve technical problems independently and interpret technical manuals and procedures.
• Proficiency with computer systems, software applications, and audiovisual technologies.
• Strong organizational, communication, and customer service skills, including the ability to manage competing priorities, maintain accurate records, and provide effective technical training.
• Ability to work collaboratively with faculty, staff, students, vendors, and community partners.

SUPPLEMENTAL INFORMATION

SPECIAL INSTRUCTIONS TO APPLICANTS:

For full consideration applicants must submit with their application all of the following:

• A cover letter which addresses your interest in Umpqua Community College and how you would excel in this position.
• Current resume that includes educational and professional work experience.
• A list of 3 professional references listing contact information including email address.

VETERAN'S PREFERENCE STATEMENT:Umpqua Community College provides employment preference to qualified veterans in accordance with ORS 408.225, 408.230, and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum qualifications for the position and electronically attaches the required documentation at the time of application.

Required Documentation:

Applicants claiming veteran's presence must submit one of the following:

• Member Copy 4 of the Certificate of Released or Discharged from Active Duty (DD Form 214 or 215) or
• Letter from the U.S. Department of Veterans Affairs including receipt of a non-service connected pension. Disabled veterans must also submit a copy of their Veterans Disability Preference Letter from the Department of Veterans Affairs.

Resources:

• Request military service records: https://www.archives.gov/veterans/military-service-records
• Veterans Preference information: https://www.oregon.gov/boli/workers/pages/veterans-preference.aspx

STATEMENT OF EQUAL OPPORTUNITY:

UCC prohibits unlawful discrimination based on race, color, religion, national origin, sex, marital status, disability, veteran status, age, sexual orientation, or any other status protected by federal, state, or local law in any area, activity, or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy and interfering with rights or privileges granted under anti-discrimination laws.

Employment with Umpqua Community College is contingent upon background check approval.

Benefits

Umpqua Community College provides a comprehensive benefit package to all Full-Time, regular employees. This includes:

• Medical Insurance (includes college contribution towards monthly premiums)
• Dental Insurance (includes college contribution towards monthly premiums)
• Vision Insurance (includes college contribution towards monthly premiums)
• $30,000 Basic Life & AD&D Insurance (employer paid)
• Long Term Disability Insurance
• Paid Time Off : includes vacation, personal, and sick leave
• Paid Holidays
• Tuition waiver for employee, spouse and eligible dependents
• Employee Assistance Program
• Oregon Public Service Retirement Plan (PERS)

Optional Benefits including:

• Oregon Savings Growth Plan 457(b)
• Various 403(b) and Tax-Sheltered Annuity Plans
• Section 125 plan (Flexible Spending)
• Personal Short-Term Accident & Disability, additional Life Insurance and Cancer Insurance plans