Manager, Program (Non-Supervisory) - SOM OB-GYN
- Baltimore, MD, United States
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Original job description
The University of Maryland, Baltimore (UMB), Department of Obstetrics, Gynecology and Reproductive Sciences (OB/GYN) is currently recruiting for a Program Manager (Non-Supervisory) to support the Maryland Abortion and Reproductive Clinical Health (MARCH) Program. The MARCH Program is a statewide clinical training initiative dedicated to expanding access to abortion and reproductive healthcare services through clinical training, education, workforce development, and strategic partnerships. The program collaborates with academic institutions, healthcare organizations, community partners, and state agencies to strengthen Maryland's abortion and reproductive health workforce and expand access to comprehensive reproductive healthcare services statewide. The Manager, Program serves as a key member of the MARCH Program management team and is responsible for overseeing the day-to-day operations of the program's training and workforce development initiatives. This position leads program implementation, coordinates training activities, supports stakeholder engagement, monitors program progress, and collaborates closely with faculty, staff, trainees, and external partners to ensure successful execution of program goals and deliverables. The incumbent exercises substantial independent judgment in managing complex projects, improving operational processes, and advancing strategic program objectives. This position requires quarterly overnight travel throughout Maryland to support training initiatives, conferences, meetings, and partner engagement activities. Occasional national travel may be required to represent the MARCH Program at professional meetings, training events, and conferences. Prior experience working within an abortion-providing clinic, abortion advocacy organization, reproductive health organization, or abortion training program is strongly preferred. Funding for this position is currently secured through June 2029. The MARCH Program's funding agreement includes the possibility of two additional optional-year awards through June 2031, contingent upon funder approval and continued program funding.
Program Management & Operations
- Manage day-to-day operations of MARCH training and outreach programs.
- Develop and implement project plans, timelines, and operational workflows to support program goals and deliverables.
- Apply advanced knowledge of Microsoft 365 platforms, including Outlook, Teams, OneNote, SharePoint, Excel, and Microsoft Project, to support program management, stakeholder communications, project tracking, workflow coordination, meeting management, and operational decision-making.
- Monitor program activities and identify opportunities to improve effectiveness, efficiency, and participant experience.
- Coordinate activities across multiple projects, training initiatives, and partner organizations.
- Track program milestones, deliverables, and outcomes to ensure timely completion of objectives.
- Develop, document, and maintain standard operating procedures and program resources.
Training Program Administration
- Lead operational management of MARCH training programs, including learner recruitment, enrollment, onboarding, scheduling, tracking, and completion activities.
- Utilize standard operating procedures to plan and coordinate educational activities including workshops, simulation trainings, conferences, clinical experiences, and other abortion training initiatives.
- Collaborate with faculty, clinical preceptors, training sites, and program staff to ensure successful implementation of training activities.
- Monitor training participation, program performance measures, and participant outcomes.
- Identify and address operational challenges affecting training delivery and learner engagement.
Stakeholder and Partnership Coordination
- Serve as a primary point of contact for participating academic institutions, healthcare organizations, clinical training sites, contractors, and external partners.
- Lead and facilitate communication and coordination among stakeholders through in-person meetings, virtual platforms (e.g., Zoom and Microsoft Teams), presentations, workgroups, and other engagement activities to support program implementation, collaboration, and partnership development.
- Maintain collaborative relationships with internal and external partners to advance workforce development goals.
- Participate in meetings, conferences, outreach events, and stakeholder engagements. Opportunities to represent the MARCH Program externally may be available based on program needs and professional development goals.
Data, Reporting, and Quality Improvement
- Coordinate the collection, tracking, management, and reporting of program data, metrics, and outcomes using systems such as REDCap, Qualtrics, Microsoft Excel, and other program databases.
- Prepare reports, presentations, and program updates for leadership, funders, and stakeholders.
- Collaborate with evaluation and research staff to support continuous quality improvement efforts, including data collection, data validation, outcome monitoring, and performance measurement activities.
- Analyze program trends and performance metrics using Excel, Qualtrics, REDCap, and other reporting tools, and recommend operational enhancements to improve program performance, participant outcomes, and stakeholder engagement.
Cross-Functional Team Collaboration
- Collaborate closely with MARCH leadership and program staff to coordinate daily operations and ensure alignment across program activities.
- Work with communications, evaluation, training, and administrative staff to support achievement of program goals.
- Identify operational needs and facilitate solutions to support successful execution of program priorities.
- Contribute to strategic planning and implementation of new initiatives that support program growth and sustainability.
- Perform other duties as assigned.
- Education: Bachelor's degree.
- Experience: Four (4) years of program oversight including program planning, budget, and coordination
- Supervisory Experience: Non-Supervisory Designation = N/A
- Certification/Licensure: Project Management Professional (PMP) Certification preferred.
- Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.
The University of Maryland School of Medicine (SOM) was chartered in 1807 as the first public medical school in the United States. It continues today as one of the fastest growing, top-tier biomedical research enterprises in the world. SOM is dedicated to providing excellence in biomedical education, basic and clinical research, quality patient care and service to improve the health of the citizens of Maryland and beyond.
The University of Maryland, Baltimore (UMB) is Maryland’s public health, law, and human services university. Six professional schools and the interdisciplinary Graduate School confer the majority of health care, human services, and law professional degrees in Maryland each year.
Our goal is to support the University’s mission of education, research, clinical care, and public service by amplifying UMB’s voice as a thought and action leader, and to enhance goodwill in the communities and people with whom we engage. UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland. Regular and contractual employee are eligible for a comprehensive benefits package