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Added 5 mins ago
UO
Sous Chef
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Successfully pass State Food Safety Manager Level Certification and offers tutoring assistance to staff. Proficient in adhering to sanitation regulations and prioritizing safety precautions.
Added 46 mins ago
Workstream Project Manager, Clinical
FMS USA Fresenius Mgmt Services Inc
Remote, United States
Serve as the clinical PM for the EHR Transformation program, ensuring the system design, build, testing, and deployment reflect how Fresenius Kidney Care delivers dialysis care while…
Added 46 mins ago
Workstream Project Manager, Revenue Cycle
FMS USA Fresenius Mgmt Services Inc
Remote, United States
Serve as the Revenue Cycle PM for the EHR Transformation program, ensuring the system design, build, testing, and deployment reflect how Fresenius Kidney Care delivers dialysis care while…
Added 58 mins ago
Cook
The Brightpointe
Conroe, TX
Rewards and Recognition via CareHeroes Program (Gift Cards for Great Performance!)
Added 1 hour ago
UO
Native Plant Management Specialist - Outdoor Services
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
This role assists the East & South Campus Maintenance Manager with implementing practices for native area management including chemical, mechanical, and/or natural methods to control weeds…
Added 1 hour ago
Government Bid & Contract Specialist (Inside Sales)
Conner Industries Inc.
Remote, United States
Contract management training or certification, such as the NCMA Certified Federal Contracts Manager (CFCM)
Added 1 hour ago
Assistant Manager
Arby's
Paducah, KY
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 1 hour ago
Assistant Manager
Arby's
Paducah, KY
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 1 hour ago
CONSTRUCTION SURVEILLANCE ENGINEER
Bristol Alliance of Companies
NEW ORLEANS, LA
A minimum of seven (7) years of experience as a Construction Manager, Field Engineer, Project Engineer or Quality Control Manager on commercial/industrial type facilities, utility or…
Added 2 hours ago
Global Facilities Manager
Verra Mobility
Mesa, AZ
The Manager, Global Facilities is a hands-on facilities management leader responsible for reliable day-to-day operations across a geographically dispersed portfolio of corporate offices,…
Added 2 hours ago
Logistics Manager, Ford Energy
Ford Motor Company
Glendale, KY
…packaging improvements, sourcing initiatives, billing audits, and control of premium freight, detention, demurrage, and other accessorial…
Added 2 hours ago
DH
Charge Nurse (Outpatient)
Denver Health
Denver, CO
- $38 to $59 USD / hour
…between medical assistant (MA) and nursing staff and nurse manager. Charge nurse is the first point of contact for clinical questions or operational issues. In addition to performing the…
Added 2 hours ago
Licensed Practical Nurse - Ambulatory Care
Veterans Affairs, Veterans Health Administration
Hampton, VA
Added 2 hours ago
Lead, Subcontracts (Supply Chain Program Manager)
L3Harris
Norfolk, VA
The Supply Chain Program Manager (SCPM) is the single supply chain owner for program in the Maritime Power Systems portfolio in Norfolk, VA, accountable for material cost, schedule, and…
Added 3 hours ago
Event Planning Manager
Westmont Group
Denver, CO
· Plan, upsell and detail the program with the client including verification and modification of space requirements, times, equipment, menus, themes/decorations, etc. Prepare the…
Added 3 hours ago
FINANCIAL MANAGER (Title 5)
Army National Guard Units
Camp J T Robinson, AR
Added 3 hours ago
Cost Control II
CLMI Group, LLC
Los Angeles, CA
Public Works, Rebuild Authority, is seeking one (1) experienced Cost Control II to provide project cost accounting and to help design, implement, and administer a rebate program supporting…
Added 3 hours ago
IT & Security Operations Manager
Clearstory
Remote, United States
Clearstory is looking for an IT & Security Operations Manager to manage and improve the day-to-day operations of our IT, security compliance, and corporate systems infrastructure.
Added 3 hours ago
Physician Assistant
Federal Aviation Administration
Oklahoma City, OK
Added 4 hours ago
Electrical Engineering Intern
CLASEN QUALITY CHOCOLATE
MILTON, WI
…with the site Electrical Engineer & Electrical Engineering Manager. Essential Duties and Responsibilities include the following. Other duties as assigned. Assist in the research, design,…
Added 4 hours ago
Assistant Manager
Arby's
Clayton, GA
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 4 hours ago
Spa & Wellness Manager
Four Seasons
United States
The Spa & Wellness Manager is responsible for leading the daily operations of the Spa, Fitness Center, and Retail Boutique while ensuring Four Seasons standards are consistently maintained.…
Added 4 hours ago
ND
Principal Scientist, Upstream Process Science
NantKwest Dba Immuni
Louisville, CO
- $34,986 USD / year
Added 4 hours ago
DC
Planner I,II,III
DUCHESNE COUNTY AUDITOR
DUCHESNE, UT
- $22 to $36 USD / hour
…policies into action plans. - Coordinates planning research and program development with other county departments and governmental agencies. Conducts feasibility studies, updates zoning…
Added 5 hours ago
Merchandise Manager
Ulta Beauty, Inc.
Mebane, NC
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…

Ulta Beauty, Inc.

Experience Manager

Manchester, MO, United States

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Job details

Apply by: Nov 2, 2027
Experience: 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
Posting language: English
Posted: Nov 2, 2026

Original job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences - for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose - a place of vision, mission, and lived values - where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
Drive company profitability through operational excellence, top-line sales growth and expense control.
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
Support direct reports in developing and maintaining their clientele.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.

People

Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
Create an inclusive environment that inspires and encourages the growth and engagement of associates.
Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.

Process

Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy.
Adhere to and enforce Ulta Beauty’s dress code.
Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Utilize company programs, tools, and resources to drive store improvements.
Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.

JOB QUALIFICATIONS

Education

Bachelor’s degree is preferred
Cosmetology license and/or a cosmetology management license where required by state law

Experience

2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team

Skills

Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

SPECIAL POSITION REQUIREMENTS

Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences

WORKING CONDITIONS

Continuous mobility throughout the store during shift
Frequent standing, bending, reaching, and twisting during shift
Frequent lifting and/or moving up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift
Frequent use of a computer, telephonic devices, and related office supplies

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring - hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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More about this job

Skills

Sales
Retail sales
Payroll
Scheduling
Collaboration
Communication skills
Prioritization
Coaching
Teamwork
Regulatory compliance
Infection prevention and control
Reporting
Manage schedule of tasks
Cleaning
Inventory management
Cash handling
Loss prevention
Characteristics of waste
Process improvement
Leadership
Financial management
Manage payroll
Adapt to change
Lead others
Point of sale
Microsoft Office
Interpersonal skills
Organizational skills
Adaptability

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